Motor City Lexus of Bakersfield

Flat Tire I had a flat tire yesterday, when I called the service department they encouraged me to come right in. Angel and the staff were so helpful, even thoug I had a flat tire yesterday, when I called the service department they encouraged me to come right in. Angel and the staff were so helpful, even though they had many other customers with reservations. Thank you Angel! More

The service is wonderful , Motor City made the buying experience, a pleasant one all of the staff were very kind , Mr Ail Jay and Nora worked with me and I was a hard case but t Motor City made the buying experience, a pleasant one all of the staff were very kind , Mr Ail Jay and Nora worked with me and I was a hard case but they went out of there comfort zone to help me . I love how they treated each person as an Individual. the compassion they showed me will for ever be though of as great and I will pass the word on to others Special note for Nora you are such a caring woman thanks for every phone call email and conversation you had on my behalf You Rock More

Window tint Both were great in helping me with getting my windows tinted. They went over everything and Jay showed me to the waiting area and provided snacks. Both were great in helping me with getting my windows tinted. They went over everything and Jay showed me to the waiting area and provided snacks. More

Extermely pleasent The staff is always accommodating and friendly they get me in right away. Tony, my service consultant, is the best he has a welcoming smile and a gre The staff is always accommodating and friendly they get me in right away. Tony, my service consultant, is the best he has a welcoming smile and a great personality. Lexus service is top notch I highly recommend them. More

Oil change Service was as expected no issues!! I was greeted and taken care of in a timely manner. My advisor took time to go over results. That I appreciated Service was as expected no issues!! I was greeted and taken care of in a timely manner. My advisor took time to go over results. That I appreciated More

Great Service! It was great service! Every employee I encountered was friendly and welcoming. The expresso in the lounge was pretty great too! They made sure every It was great service! Every employee I encountered was friendly and welcoming. The expresso in the lounge was pretty great too! They made sure everything was working perfectly on my car. I will definitely go back for my next service. More

Service appt Very smooth and efficient service with minimal waiting. Aris was very attentive and thorough . He accomodated my preference for a non SUV loaner. Af Very smooth and efficient service with minimal waiting. Aris was very attentive and thorough . He accomodated my preference for a non SUV loaner. After several disappointing service visits in the past, Lexus finally scored a home run More

35 k service The service center was very friendly and courteous . Everyone is very nice. Bruce did a great job in getting my car done in a timely manner. The service center was very friendly and courteous . Everyone is very nice. Bruce did a great job in getting my car done in a timely manner. More

The best customer service in town! Motor City Lexus treats customers like family. They go above and beyond and will go out of their way to help their customers. They help customers quic Motor City Lexus treats customers like family. They go above and beyond and will go out of their way to help their customers. They help customers quickly and efficiently because they understand our time is valuable. I highly recommend Motor City Lexus! More

Lexus service The service was good and the service department was very accommodating with providing me a loaner car. They tried to get me out as quick as possible w The service was good and the service department was very accommodating with providing me a loaner car. They tried to get me out as quick as possible which was appreciated. More