Motor City Lexus of Bakersfield

Top notch The overall experience was amazing from start to finish. From the first time I walked into the dealership to the time I took delivery of my new car Al The overall experience was amazing from start to finish. From the first time I walked into the dealership to the time I took delivery of my new car Alora was amazing. Her commitment to customer service goes above and beyond. More

Great Service Tony Bounvilleand and the Service Team always makes me feel like welcome. They ensure that all my service needs are taken care of. Tony always contact Tony Bounvilleand and the Service Team always makes me feel like welcome. They ensure that all my service needs are taken care of. Tony always contacts me when the service is completed and follows up to make sure I'm completly satisfied. The whole Service Team is Outstanding. Thanks You for taking great care of my vehicle and me! More

Excellent! Prompt and friendly service as always! All services were completed in a timely manner, after a wash I picked it up cleaner than I dropped it off! Prompt and friendly service as always! All services were completed in a timely manner, after a wash I picked it up cleaner than I dropped it off! More

Love this Dealer The service is great, very nice and friendly , I enjoy waiting for my car, every body is nice With good smile, They Offer me Loaner car but I preferre The service is great, very nice and friendly , I enjoy waiting for my car, every body is nice With good smile, They Offer me Loaner car but I preferred to wait, genary They are very good people. I never have any problem with them. More

Awesome Love to go to this dealer. Always great experience with Ali , Jim,Bruce and John. Everyone does really Great customer service. No waiting at all Love to go to this dealer. Always great experience with Ali , Jim,Bruce and John. Everyone does really Great customer service. No waiting at all More

Amazing Costumer Service Bruce and Tony were absolutely wonderful. They both delivered amazing customer service and went the extra mile ensuring that my needs were met. Both t Bruce and Tony were absolutely wonderful. They both delivered amazing customer service and went the extra mile ensuring that my needs were met. Both took the time to talk to me on their day off. I greatly appreciate the incredible professionalism and caring/helpful attitude they ongoingly show their customers. Really appreciated the work done on my car by the service tech. Completely fixed the problem and I am 100% satisfied with his work. Also impressed with the friendly and courteous attitude that the young man at the door shows to the customers. He was so quick to greet with a friendly smile, open the door and exhibited such a positive attitude. Very grateful for the loaner Lexus provides to its costumers. Makes it so convenient. So impressed with the quality of service Lexus delivers. More

They always do a great job! My vehicle was serviced properly, ready on time and washed when I picked it up. Always friendly and keep me posted on the status of things. My loane My vehicle was serviced properly, ready on time and washed when I picked it up. Always friendly and keep me posted on the status of things. My loaner car was nice also. More

Excellent From the time I pulled into the lot, everyone was very helpful! The gentleman who told me where to park, the woman who was at the front desk, Juanita, From the time I pulled into the lot, everyone was very helpful! The gentleman who told me where to park, the woman who was at the front desk, Juanita, my service provider, the gal who helped me with a rental car, everyone was so very helpful! I had just had surgery, so getting around is difficult, but everyone at Lexus helped me so much! I am sorry I do not remember the names of those who helped me! More

Friendly, professional service As usual, I was helped promptly and professionally. The ability to schedule an appointment and the use of a loaner vehicle make the whole maintenance As usual, I was helped promptly and professionally. The ability to schedule an appointment and the use of a loaner vehicle make the whole maintenance experience so easy. More

Best service department to have your vehicle serviced. Prompt Great Service and a great atmosphere! My service tech Bruce has been very helpful. The text reminders are very helpful to know its that time a Prompt Great Service and a great atmosphere! My service tech Bruce has been very helpful. The text reminders are very helpful to know its that time again for service. More