Motor City Lexus of Bakersfield

My personal experence so, i havent been a coustomer of Lexus long and so far i am happy. i spent top dollar for what i bought and appricate the quality. i only been tonserv so, i havent been a coustomer of Lexus long and so far i am happy. i spent top dollar for what i bought and appricate the quality. i only been tonservice dept. 1 time and was early for my 5000 mile. 3800*was what i have. so mr. John the service rep said they wanted to extend it out to 10,000 miles and did all the other maintences that were needed. i am okay with that and was a pleasure. they had a loaner car ready asap and was nice. thanks Rami, Ali, John and Armani all of you. see you all soon sorry if i misspelled your names or forgot one of you More

Sirvice Juanita went above and beyond to ensure all items were covered. She called with updates and I am which is very professional and her mannerisms and the Juanita went above and beyond to ensure all items were covered. She called with updates and I am which is very professional and her mannerisms and the way she treated me on the day of dropping off my car More

Service The service that I received was excellent. Aris kept me informed of the status of the repair through every stage. I was hesitant about bringing my car The service that I received was excellent. Aris kept me informed of the status of the repair through every stage. I was hesitant about bringing my car in because the service I received at my last visit was bad! I filled out the survey reporting the poor customer service and did not get any feed back!! More

I brought my vehicle in for scheduled maintenance. I was extremely pleased as expected. I cannot say how much I appreciate Tony and Angel for their professionalism. They always go above and beyond. Th I was extremely pleased as expected. I cannot say how much I appreciate Tony and Angel for their professionalism. They always go above and beyond. They always provide A+ customer service, and they have a personal touch. I couldn't be any happier with Motor City Lexus and their level of excellence. Truly, all dealerships could learn from Motor City Lexus and should strive for such excellence. More

Always Great Service Juanita and the rest of the crew were very helpful and had a loaner ready for me while my car was in service. The dealership also has one of the best Juanita and the rest of the crew were very helpful and had a loaner ready for me while my car was in service. The dealership also has one of the best customer waiting areas I have ever seen. Also while I was there my original Salesman Issa recognized me and remembered my lease was coming up and made sure to let me know what my upcoming options are and inquired about what I was considering next. More

Car Service Very accommodating and very courteous. Tony makes you feel that he has all the time in the world to spend with you. Parker who helped with a phone i Very accommodating and very courteous. Tony makes you feel that he has all the time in the world to spend with you. Parker who helped with a phone issue was great. More

service Service as always but need to work on the quality of the car wash. There were water spots all over the car more attention to drying Service as always but need to work on the quality of the car wash. There were water spots all over the car more attention to drying More

Always exceeding exellence I always enjoy getting John as a Service Advisor. He's kind and very professional. He makes sure to keep great communication with us to let us know I always enjoy getting John as a Service Advisor. He's kind and very professional. He makes sure to keep great communication with us to let us know what is going on with our car, when its ready, etc. More

35,000 mile service No problems, just great, friendly service. Love the loaner vehicle, you guys take the hassle out of servicing your car. Car wash was great and much n No problems, just great, friendly service. Love the loaner vehicle, you guys take the hassle out of servicing your car. Car wash was great and much needed! More

Airbag replacement Air bag recall service: quick service, excellent customer service. Aris was very professional and helpfull. He addressed all my questions about my car Air bag recall service: quick service, excellent customer service. Aris was very professional and helpfull. He addressed all my questions about my car and also have my car service done 2 hours ahead of the schedule. More