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Mitchell Subaru
Canton, CT
432 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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432 Reviews of Mitchell Subaru
October 30, 2015
Great experience, Excellent salesman, Greg Wheeler This has been a long relationship with Mitchell Auto, probably over 20 years. We have purchased 4 Volvo's from Mitchel and now 2 Subaru's. You couldn' This has been a long relationship with Mitchell Auto, probably over 20 years. We have purchased 4 Volvo's from Mitchel and now 2 Subaru's. You couldn't ask for a more reputable honest car sales experience. There service center is second to none. We recently purchased an other new Subaru Outback. We bought our 2012 Outback from Mitchell and had a great experience with our sales person Greg Wheeler we desired to look at the 2016 Outbacks. Greg told us we were too early for the 2016's but he kept us informed and called us when we could order the 2016. Well we have the 2016 Outback now for 3 months. What a car. I thought the 2012 was great, I can't describe how much improved the 2016's are. I never thought they could improve on the the Outback model. Greg Wheeler and I have become good friends. John McCormick sold us our first Volvo. I could talk all day about the great Mitchell experience but experience it for your self. Thanks Mitchell Subaru and and special thanks to Greg Wheeler. More
by fcastrojr
Employees Worked With
Greg Wheeler and the Sales Manager, John McCormack
October 30, 2015
Great Experince Nick and everyone at Mitchell was a pleasure to deal with. We travelled about an hour out of our way to purchase our new Subaru and will do it again w Nick and everyone at Mitchell was a pleasure to deal with. We travelled about an hour out of our way to purchase our new Subaru and will do it again when the time comes for another car. More
by David
Employees Worked With
Nick Hurley, Spirro, Joseph Cabrera
October 30, 2015
Excellent Experience Coming to Mitchell Subaru to purchase my 2015 Subaru XV Crosstrek was a great decision. They offered friendly service and were extremely knowledgable. Coming to Mitchell Subaru to purchase my 2015 Subaru XV Crosstrek was a great decision. They offered friendly service and were extremely knowledgable. They made the entire process painless. Best dealer around. More
by JKTXV86
Employees Worked With
Rich O'Loughlin
October 30, 2015
Great They listened, found the car I wanted quickly, answered my questions and didn't get pushy when I said I didn't want something. They were also fair. They listened, found the car I wanted quickly, answered my questions and didn't get pushy when I said I didn't want something. They were also fair. More
by I think 555
Employees Worked With
I forgot, but they were great.
October 29, 2015
Quick & Easy Software Upgrade I received a notice that my 2015 Legacy needed a software upgrade to the eye-sight feature. I called the service department and they setup an appoint I received a notice that my 2015 Legacy needed a software upgrade to the eye-sight feature. I called the service department and they setup an appointment to accommodate my schedule. I brought the car in and it wasready in the timeframe they specified. More
by WH Owner
Employees Worked With
Forgot the name but he was extremely helpful
October 29, 2015
Shocks and struts Unhappy with the service advisors competence and using shocks and struts interchangeably. One is covered. And one isn't and none tried to find out for Unhappy with the service advisors competence and using shocks and struts interchangeably. One is covered. And one isn't and none tried to find out for us. Call me to discuss 8605234690 More
by Aliceandsherm
Employees Worked With
Don't know
October 29, 2015
Very short turn around I showed up at 7:30 a.m. for regular service and a question about safety RE tire wear and winter around the corner. Because I drive 1+ hours one way t I showed up at 7:30 a.m. for regular service and a question about safety RE tire wear and winter around the corner. Because I drive 1+ hours one way to the dealership and had a late morning class to teach, I needed to be on the road home by about 10:00. It all went swimmingly, and I was on the road by 9:00, with assurances that my tires were in fine shape going into ice-&-snow season. I certainly would not make the drive if I weren't very happy with the service. More
by bdavis
Employees Worked With
Service Desk
October 29, 2015
Wonderful Service Experience The work we needed done was taken care of with great courtesy, efficiency, and at the agreed upon price. We highly recommend Mitchell Subaru sales a The work we needed done was taken care of with great courtesy, efficiency, and at the agreed upon price. We highly recommend Mitchell Subaru sales and service departments. More
by EdNat54
Employees Worked With
Lawrence Ganezer
October 29, 2015
Great Service Great service and customer support!!!Ogden went above and beyond to provide great service,as they always do. We've been going to Mitchell Subaru for a Great service and customer support!!!Ogden went above and beyond to provide great service,as they always do. We've been going to Mitchell Subaru for almost 20 years and we've purchased several cars from them. The cars are great, but as important is the great service department. More
by 4labs
Employees Worked With
Ogden, Vinny, their commitment gives me confidence to keep buying Subaru's from Mitchell
October 29, 2015
Worst car buying experience I've ever had. I am from MA but chose to purchase my car from Mitchell because a family member had a wonderful experience here. Couldn't have been further from the I am from MA but chose to purchase my car from Mitchell because a family member had a wonderful experience here. Couldn't have been further from the truth for me. It took them much longer than they said to get the car I wanted in stock, rescheduled my appointment to purchase the car, they didn't get the car registered in MA so when I took a bus to pay for/pick up my car I left with a loaner car. The finance manager was rude and had multiple errors in my paperwork. It took them 10 days from when I paid for the car to having it delivered to me. There was very little communication from them unless I was contacting them to ask what was going on. I can't believe that I went through all of this and didn't walk away at the first sign of trouble. I could go on and on. Terrible customer service, consistently made me feel like I was doing them a favor by purchasing a car from them, rather than me helping them by coming from out of state since they had been so helpful in the past. Truly atrocious service, will never be returning again. More
by xyz
Employees Worked With
Rich, Greg
