Mitchell Subaru

Overall wonderful experience! Professional quick service. They are very friendly and I felt my car was in great hands. Vinny, was very helpful and squeezed me right in on a very b Professional quick service. They are very friendly and I felt my car was in great hands. Vinny, was very helpful and squeezed me right in on a very busy Saturday. He answered all my questions and made me feel comfortable. This was my first service visit. More

ANOTHER FAVORABLE EXPERIENCE @ MITCHELL SUBARU I CONTACTED RICH O'LOUGHIN (MY SALESMAN) TO CLEAR UP A FEW THINGS ABOUT MY NEW FORESTER. I ALSO TALKED WITH VINNY, THE SERVICE MGR, ABOUT CHANGING MY I CONTACTED RICH O'LOUGHIN (MY SALESMAN) TO CLEAR UP A FEW THINGS ABOUT MY NEW FORESTER. I ALSO TALKED WITH VINNY, THE SERVICE MGR, ABOUT CHANGING MY FIRST SERVICE APPT. AND BUYING AREO CROSS BARS FOR MY ROOF RACK. AFTER GETTING ANSWERS FOR MY QUESTIONS FROM RICH, I DECIDED TO BUY THE CROSS BARS AND VINNY TOLD ME HE WOULD HELP ME INSTALL THEM BEFORE I LEFT THE DEALERSHIP. I'M SO HAPPY THAT I DECIDED TO BUY MY NEW SUBARU FROM MITCHELL SUBARU. I CHECKED WITH ALL THE DEALERS IN CONNECTICUT BEFORE I DECIDED ON MITCHELL. I NEVER REALLY FELT COMFORTABLE WITH ANY OF THE OTHER DEALERS, I NEVER FELT THE WARMTH. WHEN I WALKED INTO MITCHELL SUBARU, I FELT LIKE I WAS HOME. ALTHOUGH THERE ARE MANY PEOPLE BEHIND THE SCENES THAT I DON'T GET TO SEE OR MEET. RICH AND VINNY ARE JUST TWO REASONS WHY I DECIDED ON MITCHELL SUBARU. I'M ALWAYS TREATED WITH FRIENDLYNESS AND RESPECT, PLUS I KNOW MY CAR WILL BE WELL TAKEN CARE OF. I PLAN ON BEING WITH THE MITCHELL FAMILY FOR A LONG TIME. IF YOU OR ANYONE YOU KNOW IS LOOKING FOR A NEW OR USED CAR, YOU CAN'T GO WRONG WITH BUYIBG FROM MITCHELL SUBARU. TELL RICH AND VINNY THAT BRIAN SENT YOU, YOU'LL BE GLAD YOU MADE THE TRIP. THANKS FOR READING MY REVIEW. More

Never again When I walked in the door I knew what I wanted to buy, and the price it would. Between outright lying to me, leaving me sitting alone at his desk, to When I walked in the door I knew what I wanted to buy, and the price it would. Between outright lying to me, leaving me sitting alone at his desk, to talking on and on adout how great the product is, it took him 2 hours to sell the car. After the sale was completed he informed me he was going on vacation and the sale manager would be handling the delivery. Delivery was set for 3-4 days. After 4 days no car and no day set for pick up. The sales manager would never talk to me even when I stopped in person and could see him sitting in his office. Communication was alway through third party's who would act like they were going out of ther way to help me but didn't know anything about what was going on with the car. 11 days after the sale I got the car. Once i signed the paperwork was last time they showed any interest me as a customer. More

Happy to own an Outback We previously owned a 2011 Outback and decided it was a good time to trade. We worked with an excellent salesman. He was very helpful and did not pus We previously owned a 2011 Outback and decided it was a good time to trade. We worked with an excellent salesman. He was very helpful and did not push us to buy. More

Wonderful Experience Mitchell Subaru is an excellent dealer ship to purchase a car from. They are respectful and helpful in answering your questions, treating you fairly Mitchell Subaru is an excellent dealer ship to purchase a car from. They are respectful and helpful in answering your questions, treating you fairly and making the transition as smooth as possible for you when purchasing a car. I would recommend talking to Fred who helped me with my purchase of my Subaru vehicle. Fred is very helpful and respectful. More

GREAT DEALERSHIP I WALKED IN THERE READY TO HAGGLE AND NOT GET TAKEN (LIKE OTHER DEALERSHIPS DO "LIE"). I KNEW WHAT I WANTED AND WHAT I WANTED TO SPEND, THIS WAS MY 3 I WALKED IN THERE READY TO HAGGLE AND NOT GET TAKEN (LIKE OTHER DEALERSHIPS DO "LIE"). I KNEW WHAT I WANTED AND WHAT I WANTED TO SPEND, THIS WAS MY 3RD SUBARU DEALER VISIT!! WELL LET ME JUST TELL YOU, THE WARM RECEPTION YOU GOT WHEN YOU WALKED IN, I KNEW I WAS IN THE RIGHT PLACE!! NO HAGGLING AND THEY TOOK VERY GOOD CARE OF ME. IT WASN'T THANKS FOR BUYING A CAR SEE YOU LATER. THEY TOOK THE TIME TO EXPLAIN EVERYTHING AND WENT OVER THE CAR THOROUGHLY!! THANK YOU GUYS AT MITCHELL SUBARU!! I LOVE MY CAR!! More

best experience ever Salesmen and entire staff went above and beyond in every aspect of buying a new car. The car like the experience were fantastic. Recommend in a heartb Salesmen and entire staff went above and beyond in every aspect of buying a new car. The car like the experience were fantastic. Recommend in a heartbeat More

Informative and patient We have bought more cars from Mitchell than we can remember over the years for members of our family. They are the best for both sales and service. We have bought more cars from Mitchell than we can remember over the years for members of our family. They are the best for both sales and service. Our most recent purchase is a Subaru Forester, our third Forester. We had great help making our decision, finding the perfect car, purchasing, and then following up with briefings on how to use all of the new technology. Paul Olsen was very patient as we made several visits to test drive different cars and choose features for the Forester. Spiro Mavredakis was helpful with the final purchase details. Weeks after the purchase, any questions were answered quickly and knowledgeably by Paul Olsen and Greg Wheeler. Over the years, we have depended on Ogden Loomis and Vinnie Trigilio in the Subaru service department for great service. More

Continued Excellence I have been a Mitchell customer since moving to the area in 2004. I have purchased two Subarus from them and have always returned for Service. For the I have been a Mitchell customer since moving to the area in 2004. I have purchased two Subarus from them and have always returned for Service. For the past 11 years they have provided super service. They never apply any high pressure and, in fact. tell me when something that could be done does not need to be, at least not yet. More

Purchasing dealer certified pre-owned Legacy I had very pleasant experience purchasing my 2013 dealer certified pre-owned Subaru Legacy. Paul Olson did a very good job explaining all the feature I had very pleasant experience purchasing my 2013 dealer certified pre-owned Subaru Legacy. Paul Olson did a very good job explaining all the features of the car. I enjoy the excellent handling and ride of the car. I do have one issue: there is some sort of material on the windshield that looks like drips of clear glue. It is only visible when driving into the sun and is very annoying. I would have liked to have it removed if i had noticed at the time of the test drive and purchase. Unfortunately I didn't notice it until after I had purchased the car. More