Lexus of Cleveland

This is the third car I’ve purchased from Ryan and he always makes everything so easy and always guides me in the right direction. The whole team is great there. always makes everything so easy and always guides me in the right direction. The whole team is great there. More

The whole buying process was very smooth and Allison was very informative and professional. Overall, we enjoyed the buying experience! very informative and professional. Overall, we enjoyed the buying experience! More

I would definitely recommend Colin and Lexus of Cleveland. Colin was so nice to us and knowledgeable about the car. Everyone else we came into contact with was just as kind. Cleveland. Colin was so nice to us and knowledgeable about the car. Everyone else we came into contact with was just as kind. More

I was forced to trage in a brand new car rather than a full refund and then purchasing another vehicle after less then 6 days and 100 miles. The result was a loss of $18000. After speaking with Lexus Cor full refund and then purchasing another vehicle after less then 6 days and 100 miles. The result was a loss of $18000. After speaking with Lexus Corporate USA I was promised a call from the dealers customers satisfaction officer which never happened. Although the salesperson was responsive knowledgeable and curtious, I would not recommend doing business at Metro. More

They want to take care of the customer! They gave my Grandaughter a Lexus bear she calls Lexie se sleeps with it. They gave my Grandaughter a Lexus bear she calls Lexie se sleeps with it. More

First time Lexus customer, was impressed with ease of purchase, Allison provided updates/services in a timely fashion which streamlined the entire process. purchase, Allison provided updates/services in a timely fashion which streamlined the entire process. More

Lexus Cleveland provided exceptional service. From the day I walked in to inquire, to the delivery, all details were covered. Simon was very knowledgeable, accommodating, and delivered exactly wh From the day I walked in to inquire, to the delivery, all details were covered. Simon was very knowledgeable, accommodating, and delivered exactly what I asked for. Lexus Cleveland should bottle up their customer service model and hand deliver it to every dealership in town!!! Pure excellence! Thanks you Simon and the entire Lexus Cleveland staff. More

I cannot say enough bait my experience! When I met Allison I instantly knew she was my gal! Me. Map, really great. The showroom experience, I nearly cried. First class experience there. When I met Allison I instantly knew she was my gal! Me. Map, really great. The showroom experience, I nearly cried. First class experience there. More

Process was smooth and easy from start to finish. Was done in a timely manner. Was done in a timely manner. More

Top notch professionalism from my salesperson, Abed, through financial, John, and Adam, part of the service team. I was treated with respect throughout the whole process. Abed took his time to listen to through financial, John, and Adam, part of the service team. I was treated with respect throughout the whole process. Abed took his time to listen to my wants and needs in order to get me into the right vehicle. No pressure sales! It was great!! More