Metro Lexus

Good experience at Metro Lexus Worked with Terry finding a certified pre owned Lexus. It was a great experience I highly recommended going to visit Terry for your car needs. Thank Y Worked with Terry finding a certified pre owned Lexus. It was a great experience I highly recommended going to visit Terry for your car needs. Thank You Terry. More

The new car journey I took with Christian was astounding. I came to Metro Lexus looking to replace my 1999 RX-300. I wanted something sporty, and unique, and Lexus. I drove away with a Lexus 2019 RC F. T I came to Metro Lexus looking to replace my 1999 RX-300. I wanted something sporty, and unique, and Lexus. I drove away with a Lexus 2019 RC F. The new car journey I took with Christian was astounding. Christian knows cars in general, and everything about Lexus in particular. If he didn't know an answer to one of my far-out questions, he quickly researched it. Since the Lexus RC F is rare around here, the one I wanted had to be ordered. It arrived at Metro Lexus four months and three weeks after being ordered. Yea! During this time, I would query Christian now and then about the cars progress. When new information was available, he quickly shared it with me. The delivery finally came, and the car was made ready in just a day. Christian then smoothly moved me around Metro Lexus seeing the appropriate people to get the paperwork done as expediently as possible. Christian went over the car with me in general and had a delivery specialist go over the some of the car’s technology features. Christian seamlessly coordinated everything from pre-sales, to sales, to ordering, and to delivery. Christian also said without hesitation, if I have any questions down the road, send him an email or give him a call. I most likely will do that. He was 100% professional and I will see him again for that next Lexus. Amazing. More

Experience Amazing Desiree Payne helped me obtain my new ES330. She was very helpful and gave me so much useful information. The whole process was very smooth and quite Desiree Payne helped me obtain my new ES330. She was very helpful and gave me so much useful information. The whole process was very smooth and quite fast as well. The car was delivered to me with a huge red bow on it and I can safely say I truly did experience amazing here at Metro Lexus. I would definitely recommend this dealership to all of my friends looking for cars. I have already referred a few of my friends to Desiree. The service and experience was awesome. Thank you guys so much. More

Rob Sprosty Have purchased 4 Lexus vehicles and leased one. Rob has been my primary contact for the last 10 years and would recommend without hesitation. Great e Have purchased 4 Lexus vehicles and leased one. Rob has been my primary contact for the last 10 years and would recommend without hesitation. Great experience. More

Great experience with Abed Hello in short Abed has provided excellent customer service for me as well as getting my wife the vehicle she was happy with. He worked hard to make s Hello in short Abed has provided excellent customer service for me as well as getting my wife the vehicle she was happy with. He worked hard to make sure we were satisfied. Thanks to everyone at Metro More

New ES 350 Excellent experiences...bought many cars from Metro Lexus so I guess that says it all! Also working with Christian Miller was a pleasure. He’s very Excellent experiences...bought many cars from Metro Lexus so I guess that says it all! Also working with Christian Miller was a pleasure. He’s very knowledeable about cars and goes to great lengths to satisfy his customers. I am very pleased. More

Very customer-centric My experiences at Metro Lexus have been very positive. Our sales rep, Rob Sprosty, spent time getting to know our needs and preferences in a vehicle. My experiences at Metro Lexus have been very positive. Our sales rep, Rob Sprosty, spent time getting to know our needs and preferences in a vehicle. He researched available options and presented us with vehicles that met our needs. He has also remained active post sale to make sure that service and performance meet our expectations. Have purchased two cars from Metro so far - expect more to follow. More

Best Car Leasing Experience Ever With Rob Sprosty My experience of leasing a Lexus at Metro Lexus and working with Rob Sprosty was fantastic. Rob was a straight-shooter who was knowledgeable, courteo My experience of leasing a Lexus at Metro Lexus and working with Rob Sprosty was fantastic. Rob was a straight-shooter who was knowledgeable, courteous, and helpful and treated me as a valued customer. I will definitely go back to see Rob Sprosty for my next car. More

Two Lexus’ soon to be Three Rob put Debbie and I in our first Lexus 6 plus years ago. When we were ready to trade in, we leased a very sporty 350 LS and have enjoyed the car from Rob put Debbie and I in our first Lexus 6 plus years ago. When we were ready to trade in, we leased a very sporty 350 LS and have enjoyed the car from day one. Rob and Metro Lexus make us feel like family. I would refer them for service, pricing, follow through and for being a pillar to the community. They are charity driven and give back to NE Ohio in buckets, not raindrops! More

Positive buying experience The customer service at Metro Lexus is outstanding. From the moment you walk into the dealership, you are treated as a person not a number. That exp The customer service at Metro Lexus is outstanding. From the moment you walk into the dealership, you are treated as a person not a number. That experience carries through the organization, from sales, to finance, to the service department. My sales person, Rob Sprosty was a real pro. No high pressure, answered all of my questions and gave me a fair price. A great car buying experience from sales to delivery. More