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Lexus of Cleveland
Cleveland, OH
3,537 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,537 reviews
March 08, 2026
The customer service and follow up was exceptional. Simon did a great job in assisting me in finding an appropriate vehicle that fits my needs. I would definitely use Lexus of Cleveland for my next v Simon did a great job in assisting me in finding an appropriate vehicle that fits my needs. I would definitely use Lexus of Cleveland for my next vehicle! More
by Right34
March 07, 2026
Sam did an outstanding job! He was very friendly and professional and I didn’t feel pressured but was well informed. He was very friendly and professional and I didn’t feel pressured but was well informed. More
by lorispacagna
Employees Worked With
March 07, 2026
Katie was amazing! She was so helpful and made everything simple and easy! Thank you for an amazing experience with Lexus! She was so helpful and made everything simple and easy! Thank you for an amazing experience with Lexus! More
by dunyamalkieh
March 06, 2026
Very clean, everyone is very helpful. They have ample resources to help you get what you need They have ample resources to help you get what you need More
by Spacagnasam
March 06, 2026
My salesman was great. The dealership was classy. It was a pleasure dealing with such great and friendly people. The dealership was classy. It was a pleasure dealing with such great and friendly people. More
by prestak2004
Employees Worked With
March 05, 2026
Colin performed an outstanding service. Very engaged and responsive. He also respected my needs and availability which I sincerely appreciated. Very engaged and responsive. He also respected my needs and availability which I sincerely appreciated. More
by lfm
March 05, 2026
The dealership has a lot of nice amenities and great customer service. We were greeted right away to make sure we could receive the right quality of care. Terry was informative, helpful, kind, never customer service. We were greeted right away to make sure we could receive the right quality of care. Terry was informative, helpful, kind, never pushy, and truly wonderful to work with throughout the process. More
by Mcpeakra
Employees Worked With
March 05, 2026
I had an outstanding experience at this Lexus dealership! From the moment I walked in, the team was professional, knowledgeable, and genuinely focused on making sure I felt comfortable and confident in my de From the moment I walked in, the team was professional, knowledgeable, and genuinely focused on making sure I felt comfortable and confident in my decision. There was no pressure—just exceptional service and clear communication throughout the entire process. They truly went above and beyond, even following up after my purchase to ensure everything was perfect. I couldn’t be happier with my new Lexus and highly recommend this dealership to anyone looking for a first-class experience! More
by Geneva.cardwell
March 05, 2026
The dealership staff were immediately friendly and welcoming. I did not feel a pressure to listen to a pitch or make a commitment. I felt like I received great information, honest input and good respo welcoming. I did not feel a pressure to listen to a pitch or make a commitment. I felt like I received great information, honest input and good responses to questions I asked. Margaret was especially great to work with - professional, knowledgeable, supportive, and flexible in terms of what I was looking for in a deal and what Lexus could accommodate. More
by marykay.bitterman
March 05, 2026
Katie was very nice and helpful! She was amazing and helped my buy my first car. She spent a lot of time with me and helped me get my insurance figured out as well which she didn’t h She was amazing and helped my buy my first car. She spent a lot of time with me and helped me get my insurance figured out as well which she didn’t have to! I had a great experience. More
by salmamalkieh
Employees Worked With
