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Lexus of Cleveland
Cleveland, OH
3,766 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,766 reviews
July 06, 2026
Smooth transition, no preasure. Great treatment regardless of the vehicle you are getting. Abed was amazing, and recommend to anyone when buying your next lexus or car they may hav Great treatment regardless of the vehicle you are getting. Abed was amazing, and recommend to anyone when buying your next lexus or car they may have on the lot. More
by Jose.nazario07
Employees Worked With
July 06, 2026
The staff here is awesome, they helped me with every step and was very patient. and was very patient. More
by josephdiamond74
Employees Worked With
July 06, 2026
We have been using this dealership since 2012. Our relationship with Christian has always been a significant component in why we continue to be a return customer. He is dependable and we believe Our relationship with Christian has always been a significant component in why we continue to be a return customer. He is dependable and we believe he has our best interest at heart. David Kantor was thorough in his explanation of all the necessary paperwork. Tysean was quite thorough in explaining an overwhelming amount of technology. He was very receptive to our questions. Of value to us is a good quality product, backed by outstanding customer service.That is why we choose Lexus of Cleveland. More
by kathleenkapusta1
July 05, 2026
Christian Miller is a wonderful salesman. He is kind, professional, knowledgeable and easy to work with. He greeted us when we walked in and we instantly felt comfortable walking around with He is kind, professional, knowledgeable and easy to work with. He greeted us when we walked in and we instantly felt comfortable walking around with him. He let us explore our options with no pressure to make a decision that day. We did end up selecting a car that we liked and from that point the process was smooth. He answered all of our questions and spent a lot of time going over our options. We are very satisfied with our new vehicle and look forward to the amazing Lexus service that everyone raves about. We have recommended Christian to several people who have seen our new car; hoping they choose Lexus and Christian for their next vehicle. More
by cmlatsko
Employees Worked With
July 03, 2026
They put spark plugs in for me; 30k miles later the one plug goes bad; should have lasted at least 60k on iridium tipped sparkplugs.. took 2 days to change 1 plug..all the time no one could tell me what wa plug goes bad; should have lasted at least 60k on iridium tipped sparkplugs.. took 2 days to change 1 plug..all the time no one could tell me what was going on? . at very least, should not have charged for the plug. But at least now i have a $1000.00 spark plug in! thank goodness! More
by 40 years of working on cars
July 02, 2026
The Lexus dealership in Brookpark was friendly and inviting! David Kantor greeted my wife and I when we arrived and was very personable and helpful. Based on what I was looking for in a car, he knew e inviting! David Kantor greeted my wife and I when we arrived and was very personable and helpful. Based on what I was looking for in a car, he knew exactly which option would be a great fit. He took time with us even at the end of the day and didn’t pressure us in to making a quick decision. Dave kept in touch with us while we were thinking about our decision. He was easy to communicate with and always responded promptly. I would definitely consider Dave and the Lexus dealership for future car purchases. More
by mvalente0
July 02, 2026
Excellent experience from start to finish. Ryan Yee my Lexus salesman was professional, knowledgeable, and easy to work with. He answered all my questions clearly, never pressured me, and made Ryan Yee my Lexus salesman was professional, knowledgeable, and easy to work with. He answered all my questions clearly, never pressured me, and made the entire process smooth and stress-free. I truly appreciate his honesty and great communication. More
by Veronica
Employees Worked With
July 01, 2026
David Kantor made buying my first Lexus an easy and seamless transaction. He was an excellent salesperson... professional and helpful in making sure I selected the right model for me. He provided a smo seamless transaction. He was an excellent salesperson... professional and helpful in making sure I selected the right model for me. He provided a smooth and stress-free transaction and I'm so happy with my new car! I highly recommend David and the rest of the team at Lexus of Cleveland! More
by pgk381
July 01, 2026
Could not say enough about Colin! He was incredibly helpful and communicative with us throughout the entire process. It was a very hard month for our family and he remained patient an He was incredibly helpful and communicative with us throughout the entire process. It was a very hard month for our family and he remained patient and supportive with us the whole way. More
by Erika Maltese
Employees Worked With
July 01, 2026
Michael Thomas was an excellent salesman, professional, attentive, and dedicated to ensure a smooth, satisfying buying experience attentive, and dedicated to ensure a smooth, satisfying buying experience More
by quincycleveland
Employees Worked With
Other Employees :
My entire six years at Metro Lexus every individual I came in contact with was very professional and provided outstanding service
