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Lexus of Cleveland
Cleveland, OH
3,923 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,923 reviews
October 04, 2026
All of the staff I worked with had superior customer service skills. As someone who works in the auto industry, I felt comfortable and safe in the fact that they were going to help me get the car I want service skills. As someone who works in the auto industry, I felt comfortable and safe in the fact that they were going to help me get the car I wanted. Special thanks to Terry and Chris! More
by pokefish
October 02, 2026
Ryan was very considerate and professional while we discussed my purchase and trade-in online, as I live out of state. Everything was very easy. Abed helped me through the process at the dealership, as discussed my purchase and trade-in online, as I live out of state. Everything was very easy. Abed helped me through the process at the dealership, as Ryan was away. He too was wonderful to work with. Chris Harrah in finance finalized my whole experience by making sure everything went seamlessly and kept me updated on everything involving the transfer of the title. I was treated with great respect and concern for my satisfaction and I can honestly say I was extremely impressed with everyone at the dealership! I would highly recommend them and visit them myself again. More
by lindat2thelake
October 02, 2026
The entire purchasing experience was quick and efficient. Matt Long was our sales rep. He knew the vehicle and options and presented the information clearly. The vehicle was back ordered so there was a de Matt Long was our sales rep. He knew the vehicle and options and presented the information clearly. The vehicle was back ordered so there was a delay in receiving, but Matt kept us informed on progress as well as he could. Matt facilitated getting paperwork done ahead of the final purchase visit which sped that along. Final paperwork and car pick up was efficient. Great overall experience. More
by Joe Makovicka
Employees Worked With
October 01, 2026
I had a great experience working with Matt Long. He was friendly, professional, and communicated well throughout the entire process. Matt made the purchase of my SUV easy and stress-free. In fact, e He was friendly, professional, and communicated well throughout the entire process. Matt made the purchase of my SUV easy and stress-free. In fact, everyone at the dealership was friendly and helpful. More
by traciashworth
Employees Worked With
October 01, 2026
It was a lovely experience; Margaret was very knowledgeable, courteous and very lovely to be around knowledgeable, courteous and very lovely to be around More
by Klb0214
Employees Worked With
September 30, 2026
Great company and awesome sales persons always keeping up with their clients even after purchase. with their clients even after purchase. More
by Wallacm11
Employees Worked With
September 30, 2026
Everyone was extremely polite and professional. Wonderful shopping experience that didn’t make me feel pressured to purchase. Wonderful shopping experience that didn’t make me feel pressured to purchase. More
by Thehenman73
Employees Worked With
September 30, 2026
I’ve had many vehicles through Lexus of Cleveland and Matt and I couldn’t be more happy. Matt always takes the time and explains everything and makes the process seem less! Matt and I couldn’t be more happy. Matt always takes the time and explains everything and makes the process seem less! More
by Lexus Rx350
September 30, 2026
Clean and everyone is friendly. We don’t have to wait and we’re helped immediately We don’t have to wait and we’re helped immediately More
by rohaleya
Employees Worked With
