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Lexus of Cleveland

Cleveland, OH

4.9
3,406 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,406 reviews

December 02, 2025

Candace was exceptional from start to finish! She was prompt and personable. She made my car buying experience feel tailored and personal. Her enthusiasm was contagious! She kept my husband and I More

by Jelzholz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Lexus of Cleveland responded

Thanks for the feedback! We're so glad Candace made your experience enjoyable and fun. Congratulations on your new car! We look forward to working together again at Lexus of Cleveland.

December 01, 2025

very easy to work with. Very knowledgeable and helpful. Made everything very easy and smooth. 💯 recommended to trust him More

by ROSEE.MARY99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Lexus of Cleveland responded

Thank you for recommending the Lexus of Cleveland team! We are so glad to hear that your visit was seamless and enjoyable. See you next time!

December 01, 2025

I’ve been going to Lexus for almost close to 20 years and I’ve always been happy with my experience More

by Bevacoop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Lexus of Cleveland responded

Here at Lexus of Cleveland, we are always thankful for positive feedback from our customers. Thank you, Beva!

December 01, 2025

⭐️⭐️⭐️⭐️⭐️ 5-Star Buying a car should feel exciting, not exhausting, and Dave at Lexus of Cleveland delivered one of the best experiences we’ve ever had. He didn’t just “help us find a car” — he hunted More

by Angelo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kantor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Lexus of Cleveland responded

Angelo, thank you for sharing the glowing review with us! We are elated Dave went above and beyond to ensure your wife had an unforgettable, pressure-free, and exciting buying experience. We are grateful for your business, and we look forward to seeing you again at Lexus of Cleveland!

December 01, 2025

Candice went above and beyond for this sale. We exchanged numerous phone calls making sure we had the correct documents and numbers for the budget was just right. More

by Zariajackson07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Lexus of Cleveland responded

Thank you for sharing your experience with Candice and the team at Lexus of Cleveland! We will be sure to pass this glowing feedback along to Candice. We are grateful that you chose us to do business with, Zaria.

November 30, 2025

Clean, Professional, Friendly dealership with a fair sales approach given our current economic environment. Had some discussion after an initial trade offer that I felt was underwealming and the dealers More

by JMA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn
Dec 02, 2025 -

Lexus of Cleveland responded

We are delighted to hear your feedback about our dealership and Sam's sales approach. We truly appreciate your business and look forward to serving you in the future! Thank you for choosing Lexus of Cleveland. Enjoy your new ride!

November 30, 2025

The dealership has a classy, clean, and professional atmosphere, The environment is luxurious and people working around are all accommodating. Our salesman, Seth was knowledgeable, friendly, and truly More

by rowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Lexus of Cleveland responded

Wow, Rowell, we are very pleased to hear that you had such a good experience with Seth and our team here at Lexus of Cleveland. Enjoy the new ride and we hope to assist you in the future!

November 30, 2025

We had a great experience working with everyone here. Sam was very knowledgeable and easy to work with. We enjoyed our first experience buying a Lexus! More

by lasamyh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Lexus of Cleveland responded

Thank you for choosing Lexus of Cleveland and for sharing your experience with Sam and the team. We hope you enjoy your new ride for miles to come!

November 29, 2025

Sam was very nice and knowledgeable. He was willing to help and gave me very good advice. The whole process at the dealership went very smooth with minimal time wasted. More

by kamran adibi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Lexus of Cleveland responded

Kamran, we are delighted to hear you found the help and advice you needed from Sam! Thank you for supporting Lexus of Cleveland with your five stars.

November 29, 2025

It was very nice working with Sam. He listened to us well and was helpful in finding the car we wanted. More

by sangarg1120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Lexus of Cleveland responded

Thank you for sharing your feedback of Sam and the team! We hope to welcome you back to Lexus of Cleveland next time!

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