Margaret Graham

Margaret and the dealership made my experience buying my first car in 5 years feel like a very special experience. Though I was there to buy the least expensive car on the lot, I felt treated as though I wa first car in 5 years feel like a very special experience. Though I was there to buy the least expensive car on the lot, I felt treated as though I was buying the most expensive one! I felt I was treated fairly throughout the buying process and left with my car feeling amazing about my purchase. More

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Margaret Graham was fantastic. She is not pushy. She’s very kind and she knows exactly what she knows about her cars. She was so good that I referred my niece to her. She made it v She is not pushy. She’s very kind and she knows exactly what she knows about her cars. She was so good that I referred my niece to her. She made it very nice transition even when I didn’t think I wanted the car so kudos to Margaret she did a fantastic job. More

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As always a perfect transaction with Lexus of Cleveland. The sales and financing is top notch! The sales and financing is top notch! More

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The entire car-buying experience was smooth, transparent, and stress-free. The team was knowledgeable, responsive, and made sure I felt confident every step of the way. A special shoutout to Margaret Graham and stress-free. The team was knowledgeable, responsive, and made sure I felt confident every step of the way. A special shoutout to Margaret Graham for going above and beyond to make the process seamless. I’d gladly recommend them to others. More

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Easy process, start to finish! Fair price on Trade and our purchase. Very low stress, will strongly consider again when we purchase another vehicle. Fair price on Trade and our purchase. Very low stress, will strongly consider again when we purchase another vehicle. More

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Second car with this dealership and as always so on top of everything from start to finish! of everything from start to finish! More

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Colin has been so amazing for my wife and I to work with. He has continued to go above and beyond before, during, and after we bought our GX550. Everyone else at the dealership has made us feel welcome and He has continued to go above and beyond before, during, and after we bought our GX550. Everyone else at the dealership has made us feel welcome and appreciated as well. A+ all around. More

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Margaret was very professional and a pleasure to work with.The whole experience was good with.The whole experience was good More

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The dealership staff were immediately friendly and welcoming. I did not feel a pressure to listen to a pitch or make a commitment. I felt like I received great information, honest input and good respo welcoming. I did not feel a pressure to listen to a pitch or make a commitment. I felt like I received great information, honest input and good responses to questions I asked. Margaret was especially great to work with - professional, knowledgeable, supportive, and flexible in terms of what I was looking for in a deal and what Lexus could accommodate. More

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Margaret really listened to my likes, dislikes and what I was looking for in a car after I test drove my first Lexus. She made a suggestion on another vehicle that I didn't even think about. We took a tes was looking for in a car after I test drove my first Lexus. She made a suggestion on another vehicle that I didn't even think about. We took a test drive and I loved it! Started the buying process immediately. She's very knowledgeable., kind and understanding. my guard is always up when I go to a dealership for the first time in many years I drop my guard with Margaret.. we joked, we laughed and had a "real" conversation. She would call or text me with certain updates, so when the day came for me to sign the final paperwork and pick up the car everything was ready to go, and the transition from one car to the other was as smooth as could be. It would be a pleasure and a joy to work with her again.. More

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