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Margaret Graham

Overview Reviews (41) Inventory (176)

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Margaret Graham

Lexus Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

With over 8 years of experience in hospitality and 6+ years in leadership and sales, I bring a people-first approach to helping guests find their perfect Lexus. I believe buying a vehicle should feel exciting, not stressful, and I take pride in listening and guiding you every step of the way. Outside of work, I enjoy spending time with my 3 fur babies, exploring new restaurants, and traveling whenever I can! Whether you’re shopping for your first Lexus or upgrading to your dream car, I’m here to make the experience enjoyable, memorable, and personalized.

5.0

41 Reviews

5.0

41 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (41) Inventory (176)

Dealership Experience

1 yr, 6 mos

Industry Experience

1 yr, 6 mos

Languages Spoken

English

41 Reviews of Margaret Graham

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October 01, 2026

Dealership Rating

Employee Rating

It was a lovely experience; Margaret was very knowledgeable, courteous and very lovely to be around knowledgeable, courteous and very lovely to be around More

by Klb0214

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

September 30, 2026

Dealership Rating

Employee Rating

Great company and awesome sales persons always keeping up with their clients even after purchase. with their clients even after purchase. More

by Wallacm11

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Oct 02, 2026 -

Lexus of Cleveland responded

Hi, thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team. We look forward to serving you again!

September 30, 2026

Dealership Rating

Employee Rating

Everyone was extremely polite and professional. Wonderful shopping experience that didn’t make me feel pressured to purchase. Wonderful shopping experience that didn’t make me feel pressured to purchase. More

by Thehenman73

Recommend Dealer

Yes

Oct 02, 2026 -

Lexus of Cleveland responded

Hi, thank you for your kind words! We're thrilled to hear you had a wonderful experience with us. Our team is dedicated to providing a friendly and pressure-free environment. We look forward to welcoming you back soon!

September 30, 2026

Dealership Rating

Employee Rating

Clean and everyone is friendly. We don’t have to wait and we’re helped immediately We don’t have to wait and we’re helped immediately More

by rohaleya

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Oct 02, 2026 -

Lexus of Cleveland responded

Hi, thank you for your wonderful review! Our team works hard to ensure prompt assistance, and it's great to know you experienced that. We look forward to welcoming you back soon!

September 30, 2026

Dealership Rating

Employee Rating

Outstanding staff. Professional and informative. Unfortunately financially cant afford. But when I'm ready to buy this dealership is class all the way Professional and informative. Unfortunately financially cant afford. But when I'm ready to buy this dealership is class all the way More

by rosemary_graham

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Candice Thomas

September 26, 2026

Dealership Rating

Employee Rating

The staff at this dealership were all very kind and accommodating. The process to purchase the vehicle was seamless and timely. accommodating. The process to purchase the vehicle was seamless and timely. More

by robert.kozloski

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rik Shorten

September 17, 2026

Dealership Rating

Employee Rating

Absolutely amazing! My salesperson was Margaret she was amazing…Great experience from start to finish! Margaret was professional, friendly, and made the entire car-buyin My salesperson was Margaret she was amazing…Great experience from start to finish! Margaret was professional, friendly, and made the entire car-buying process easy and stress-free. I felt respected, informed, and confident with my purchase. Highly recommend this dealership to anyone looking for a smooth and honest experience! More

by copes127

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 22, 2026 -

Lexus of Cleveland responded

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

September 10, 2026

Dealership Rating

Employee Rating

Margaret was a special sales person very professional, knowledgable and honest. Dealership should be proud to have her on board, , knowledgable and honest. Dealership should be proud to have her on board, , More

by blackburndan1952

Recommend Dealer

Yes

Sep 12, 2026 -

Lexus of Cleveland responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Cleveland! We can't wait to see you again, have a great day.

August 21, 2026

Dealership Rating

Employee Rating

The service was awesome, they made sure we felt like home and gave us an excellent service and gave us an excellent service More

by Jesus vence

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Candice Thomas

Aug 23, 2026 -

Lexus of Cleveland responded

Hi Jesus, thank you for taking the time to share your positive experience with us! We are thrilled to hear that our team made you feel at home and provided excellent service. It's our goal to ensure every customer leaves with a smile on their face. We can't wait to serve you again soon!

July 29, 2026

Dealership Rating

Employee Rating

Margaret was very knowledgeable and made the car buying experience great. I am very pleased with Cleveland Lexus. experience great. I am very pleased with Cleveland Lexus. More

by cmbell76

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 01, 2026 -

Lexus of Cleveland responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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