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Mercedes-Benz of Silver Spring - Service Center

Silver Spring, MD

4.7
336 Reviews

336 Reviews of Mercedes-Benz of Silver Spring - Service Center

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June 30, 2022

Absolutely superb and professional business. Care of customers needs is beyond approach. One of the rare dealerships that values their customers. More

by tatinja24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 15, 2022

Elio and team also do an outstanding job. They pay close attention to detail and keep you well informed. More

by atwatson4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Mercedes-Benz of Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

June 07, 2022

I encountered a group of professionals from the moment I arrived until I left with my vehicle Friendly, efficient, knowledgeable staff More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Gonzalez, Kristina Williams
Jun 07, 2022 -

Ted responded

I encountered a group of professionals from the moment I arrived until I left with my vehicle Friendly, efficient, knowledgeable staff

May 20, 2022

It was great Robert Mar was professional and very helpful he made sure I was happy and satisfied More

by Kerry.djohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2022 -

Mercedes-Benz of Silver Spring responded

Hi Kerry, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Thank you, and have a fantastic day!

May 19, 2022

Mercedes-Benz of Silver Spring has been taking great care of me since I purchased my car 3 years ago. Everyone I’ve come in contact with has been knowledgable, hospitable, helpful, and kind. They accommodate More

by Chellewildman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Elefantis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Via
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Rew
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

May 17, 2022

Efficient, polite, kept my RV plugged in at night . Solved the problem. Ready when requested. More

by Tdherman2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 17, 2022

Excellent and seamless service, Mercedes staff makes the process for servicing easy, especially with providing a loaner vehicle. The staff are very professional and helpful More

by bukkytifase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 13, 2022

Robert Marr in the service department is always so friendly and helpful. I highly recommend him. More

by charlottew822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

May 04, 2022

Very accommodating Tom Rodkey, Service Manager and Willie Adams were excellent personalities to work with and they were very knowledgeable and comforting. More

by darrylwtaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 02, 2022

Staff are friendly, knowledgeable, responsible. Dealership is clean, upkeep, pleasant, under good management. I’d recommend them to friends. More

by Graycekao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

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