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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,956 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,956 reviews

October 03, 2024

Make sure to ask for cliff if you are looking for a good salesman, he took good care of us and finance did a great job with a approval. More

by Kpilsch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Son
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 02, 2024

Vanessa was very informative and helpful and knowledgeable about the cars and was a great help. More

by efrainalarconorellana
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vanesa Benitez Melendez
Oct 05, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

September 30, 2024

I have been going here for years and they are professional, very knowledgeable and friendly people. More

by Mia Chatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Mercedes-Benz of Silver Spring responded

Hi Mia, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

September 30, 2024

We just bought a Mercedes, and Cliff made the whole experience amazing! He was super funny and really knew his stuff. He walked us through all the car’s features and helped us pick the perfect one. Hon More

by xiaotangtang97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

September 29, 2024

Vanesa was my sales representative when I purchased my GLS and the entire experience from start to finish was perfect, if you want to buy a vehicle I strongly suggest you ask for Vanesa, she is the best! More

by Sorto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanesa Benitez Melendez
Oct 02, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

September 29, 2024

It was great and excellent the experience I had in Mercedez Benz with Vanessa. She was professional, respectful and attentive in my buying car process . Vanessa was very helpful in the dealer to make More

by BETO_LOSADA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanesa Benitez Melendez
Oct 02, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

September 29, 2024

Great customer service. The demonstration of patient, accommodation, and suggestions was of great experience during purchase. Always ready to assist with any request and More

by igbeogie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2024

Excellent service and top quality wrk. Kept me advised of progress. Price was acceptable for work done More

by ChillyWillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Andre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Shumway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Ayala, Steve Wyatt, Jonas Hernandez
Sep 30, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2024

Highly recommend Bill at Mercedes Benz Silver Spring. The whole process is smooth and no tricks. Bill is patient and friendly! More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xingjian(Bill) Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Mercedes-Benz of Silver Spring responded

Hi Jay, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

September 27, 2024

Elio always is responsive and makes sure to get the job done correctly and efficiently More

by Ac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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