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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,983 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,983 reviews

January 24, 2024

The dealership is so accommodating as we brought our lease. This is our 4th Mercedes and business with Mr. Edward Moore inspires us to get our 5th vehicle (definitely a Mercedes ) from this deslership More

by cheryljcrawford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

January 22, 2024

Chevist was professional and knowledgeable about car features and demonstrated them well. My wife and I are very satisfied with the service he provided. We are happy to recommend him. More

by migpas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 20, 2024

Very satisfied. Great customer service hospitality. Excellent, I will always come back and support Mercedes-Benz of Silver Spring. Thank you for everything. Eddie wa More

by Malachijones3055
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Moore
Jan 22, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

January 19, 2024

Mile One Mercedes, especially the Sevice Department led by Tom Rodkey is second to none! More

by RLAdams1826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Andre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Shumway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Rodkey, Juan Ayala, Steve Wyatt, Jonas Hernandez
Jan 20, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 18, 2024

Good customer service by Greg Excellent information about the vehicle situation and very accurate with the diagnostic..! More

by nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Andre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Mercedes-Benz of Silver Spring responded

Hi Nancy, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

January 16, 2024

Chevist was very professional and friendly. I appreciated that he communicated to me in a timely manner and was able to get the deal made quick. By far one of the best that I have worked with More

by Natarsha2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

January 15, 2024

Edward is an absolute excellent sales representative for Mercedes Benz. His attentiveness, attention to detail, and special care of each customer is unparalleled. Edward is an amazing asset to the organizat More

by ruthiebug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

January 13, 2024

Prompt comprehensive service by long term associates Tom Rodkey and Rob Marr. Satisfied customer since Tom became service manager More

by Dr Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

January 10, 2024

Shauntee was impressive with her calm approach. As someone experienced in sales, I appreciated her style. She wasn't pushy and didn't try to sell unnecessary items that I didn’t need. Her knowledge More

by H Malik
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Son
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shauntee Lawrence
Jan 12, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Mercedes-Benz of Silver Spring as your first choice for service!

January 09, 2024

We have purchased 3 vehicles now at this dealership. Their sales and professionalism is unparalleled. We are out of towners, and out of staters. We do the majority of the process over the phone or email More

by Glenn17268
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karifa Mara
Jan 09, 2024 -

Glenn17268 responded

Great job yet again!

Jan 11, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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