Back

Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,405 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

Directions

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

1,405 Reviews of Mercedes-Benz of Princeton - Service Center

Sort by
September 02, 2022

Rich was very helpful and courteous. He got back to me quickly and spent a good amount of time making sure that I was comfortable and confident with the information he provided. More

by Brittanyspanos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Richard! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 01, 2022

Robert Lisi was extremely knowledgeable and friendly in helping me sort through the many questions about using some of my C class features. He is very patient and a pleasure to deal with! My service man More

by lorilangsner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vasil Cherepania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 01, 2022

Brian explained the problem why my a/c failed. He kept me updated with the repair and estimated cost. More

by Jennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 31, 2022

Brain and staff is very professional and courteous. They provided the right advice when we were in panic state and fitted our vehicle with their extremely busy schedule. Thanks to all the people at Mer More

by ASD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Mercedes-Benz of Princeton responded

Thanks for telling us that Brian was very professional, as well as friendly and knowledgeable. We're glad to know that you're happy with the service you received!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 29, 2022

Professional and timely service resulting in outstanding experience. The staff is very courteous and eager to help. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Dzwonkowska
Aug 29, 2022 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 28, 2022

I was in for service and the dealer performed the job as per expectations. The tires were rotated as told at the time of service More

by anuj.us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 27, 2022

I have always had a great service experience at Mercedes’ Benz of Princeton! Special thanks to Victor Rivera, and Brian McCoy, and the technicians! Truly the best service experience! More

by mbclk55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Dzwonkowska
Aug 29, 2022 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 27, 2022

good but not perfect, the front desk is not hospital, the service and recall are finished on time. More

by W15602
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 25, 2022

I love this dealership! ! Very nice staff, clean waiting area, excellent maintenance service & my sales agent Paul Lai is excellent treated me like a family! More

by adelfa_feldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 22, 2022

Just always an easy experience. Also told us the service would take about an hour and a half and it took almost exactly that time. Thank you More

by DaveJLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

...
60
...

;