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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

About
Employees
Reviews
4.9
1,222 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.
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Call Service Center (609) 771-8040

2910 U.S. 1

Lawrence, NJ

08648

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1,222 Reviews of Mercedes-Benz of Princeton - Service Center

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June 11, 2024

Wonderful overall experience. Jeff is very attentive and follows through. The car was returned in excellent condition. More

by leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 10, 2024

Hassel free service as always. Mr. Brian McCoy is my go to service consultant. He always keeps informed about the process and very prompt always. More

by Vini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellyn Levinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Helpful
June 10, 2024

Service experience was excellent. Had a flat tire and brought in the car with no appointment. They had the tire in stock and replaced it for me on the spot. Brian was a pleasure to More

by ggmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Brian! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Helpful
June 07, 2024

Outstanding customer service and maintenance, as always. Many thanks to Mr. Andy Horne, service advisor. More

by Makooi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Agabiti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with us. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Helpful
June 03, 2024

As always, I was given great and efficient service by a very friendly team. The communication was also excellent. More

by rtraub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Helpful
June 03, 2024

I am always treated with respect and as a valued customer. The entire team is friendly and professional. Linda is an excellent service advisor. More

by diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Mercedes-Benz of Princeton responded

We are thrilled to hear that you had a successful servicing experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Helpful
June 03, 2024

Exceptional Cu7stomer Service and communication. Not a big fan of the Loaner Policy as my car that was being serviced/diagnosed is a Mercedes, just not purchased at the dealership. Very enjoyable More

by ttwhitmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Helpful
June 03, 2024

Outstanding 50k mile maintenance service by Victor Rivera and team. Very thorough and professional. Promptly completed. Loaner was very useful. We love Princeton Mercedes all the way! More

by samasu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Mercedes-Benz of Princeton responded

Our service team strives to deliver an excellent client experience, and are glad you found this to be the case during your visit at Mercedes-Benz of Princeton! Thank you! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Helpful
June 02, 2024

Very knowledgeable staff, great service. Prompt service. Service gave detailed description of service. It was comfortable experience More

by stevejones1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Aberin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our service team!! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Helpful
June 02, 2024

I have always been treated with respect and kindness when dealing with this Mercedes dealership. More

by roselynlcdgrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Helpful
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