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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

4.9
1,405 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about how to set your clock or program your garage door opener you may find the answer in our collection of how-to videos. If you need Roadside Assistance in Trenton, Allentown, Yadley, Princeton Junction, Robbinsville, somewhere in Eastern New Jersey or Western Pennsylvania or anywhere in the US the information on our Roadside Assistance page will be helpful.

2910 U.S. 1

Lawrence, NJ

08648

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1,405 Reviews of Mercedes-Benz of Princeton - Service Center

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September 27, 2022

Excellent service,car was cleaned throughly, and job was completed on time. Clean service area. Friendly, knowledgeable service representative. More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Don responded

Excellent service, car was cleaned throughly, and job was completed on time. Friendly, knowledgeable service representative.

September 26, 2022

Excellent service, quick and easy scheduling and very friendly staff. We had a flat tire and making the appointment was so quick. More

by kpamg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paula Dzwonkowska
Sep 27, 2022 -

Mercedes-Benz of Princeton responded

Thanks for telling us that Paula was very professional, as well as friendly and knowledgeable. We're glad to know that you're happy with the service you received!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 26, 2022

Always easy been coming there for years always satisfied with the service and workers sales dept as well as sales More

by Chaos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 23, 2022

Peaple working in Mercedes Benz of Princeton are always very kind, halping me and giving good edvais More

by balbina26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 22, 2022

Richard connected mercedes me to the vehicle I purchased and gave me no hassle over doing so. Thanks to him now I can start and open my car from my phone! More

by alexacac1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Richard! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 10, 2022

Robert is the best! !! He goes that extra mile when he does not have to. Thanks for making my Mercedes experience the best hands down.. More

by Amg_Drifter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free purchasing experience, and it is wonderful to hear that this was reflected in your time working with Robert. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 09, 2022

In a nut shell, the dealership have great professional staff. Can’t anything better than that. More

by calimag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Mercedes-Benz of Princeton responded

Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 09, 2022

Service was great. Getting appointment was easy, People are courteous. Waiting area is nice. Overall a wonderful experience. More

by animeshgoswamiphd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Brian! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 07, 2022

What an Amazing Service by Mercedes-Benz of Princeton! Even though I didn't purchase my 2021 GLE 580 from this location they were more than happy to help me and did so with excellent customer service. Tha More

by Tarwinder Singh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Mercedes-Benz of Princeton responded

Your review really means a lot to us! We are very pleased that everything went smoothly!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 05, 2022

Have been a customer of MB of Princeton for 15 years. They are dependable and fulfill their commitments. More

by ltw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

ltw responded

I responded above.

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