Mercedes-Benz of Princeton - Service Center

I have been a customer since Princeton MB opened. Have purchased11* cars. They have all treated me with respect and always do a excellent job Have purchased11* cars. They have all treated me with respect and always do a excellent job More

Warning light on I was able to get a quick appointment, the work was completed when promised and the car was washed and vacuumed well. I had another warning come on af I was able to get a quick appointment, the work was completed when promised and the car was washed and vacuumed well. I had another warning come on after I left the dealership. They did the second repair no charge. I really appreciated the gesture as it was a pain having to return and have my car serviced a second time in two days. I get that things happen. They handled it perfectly. Great job. More

Service Number one when it comes to Service crew, thank you for the stress free visit! Highly recommend Mercedes Benz of Princeton - best experience with Dea Number one when it comes to Service crew, thank you for the stress free visit! Highly recommend Mercedes Benz of Princeton - best experience with Dealership ever. More

Excellent customer service Customer service is simply the best. Very accommodating, responsive and professional. Highly recommend this Mercedes dealership for service. If was a Customer service is simply the best. Very accommodating, responsive and professional. Highly recommend this Mercedes dealership for service. If was a bit pricy however it is competitive with other Mercedes service providers. More

GLC 300 service Miguel took care of the broken power window motor very quickly, I appreciated the quick turnaround. He supplied a loaner car due to the fact that the Miguel took care of the broken power window motor very quickly, I appreciated the quick turnaround. He supplied a loaner car due to the fact that the car had to be there overnight. I can always count on Miguel or Paul to handle issues whenever I call. More

Emergency service The last thing anyone wants at any time, let alone in these days of isolation, is an auto emergency. Add to this the fact that I have been told to go The last thing anyone wants at any time, let alone in these days of isolation, is an auto emergency. Add to this the fact that I have been told to go out as little as possible because I have a compromised immune system, and you understand why I was dismayed when leaving a doctor’s office, my tire picked up a tack and began a slow leak. I drove right over to the dealership, and everyone there jumped right in to help. My wonderful advisor, Jeff, delayed his lunch to get me cared for. It was easy to maintain all the social distancing rules in the office, and I was out quickly with my problem solved. I wish I could call out everyone by name because they were all great. It’s always a pleasure to deal with this dealership. More

Quick and Easy The service staff were quick and thorough during my recent visit. My kudos to Victor Riviera whom I can always count on to provide his expertise in re The service staff were quick and thorough during my recent visit. My kudos to Victor Riviera whom I can always count on to provide his expertise in resolving any issues I may have with my SL. More

Great experience....very informative staff. Nice and clean facility. I highly recommend Mercedez Benz of Princeton over many other dealerships mainly because of the outstanding customer service and turn clean facility. I highly recommend Mercedez Benz of Princeton over many other dealerships mainly because of the outstanding customer service and turnaround time. More

Extremely prompt and to the point. No bs, no ridiculous charges, great techs and mechs. Great experience so far, going back for more servicing soon. Looking forward to getting correct, professionally done charges, great techs and mechs. Great experience so far, going back for more servicing soon. Looking forward to getting correct, professionally done servicing More

Work done in a timely manner. Friendly. Reliable and knowledgeable. Very accommodating. Explained to me what was done to my auto, what might be needed done in the next visit. No pressure. knowledgeable. Very accommodating. Explained to me what was done to my auto, what might be needed done in the next visit. No pressure. More