Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Princeton
Lawrenceville, NJ
5,309 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region.
We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz.
We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,309 reviews
February 15, 2020
Thank you very much; the service was great, response time was excellent; Road side assistance technician B. was very knowledgeable and pleasant guy. Highly recommend to everyone. was excellent; Road side assistance technician B. was very knowledgeable and pleasant guy. Highly recommend to everyone. More
by CarMB
Employees Worked With
Paul Karkenny, Miguel Cruz
February 15, 2020
VERY Good repait servivce VERY GOOD repair work, however never received call or text from customer service even though repair work is done. I need to call customer service VERY GOOD repair work, however never received call or text from customer service even though repair work is done. I need to call customer service. and ask for status. I don't think this is go .. We all get busy, however it is responsibilty of customer service department to notify customer., it may take only two minutes. Further, my window glass can't close and ask for early appointment. due to weather condition, however Customer service give me two weeks appointment. That is no good. I believe if it is regualr repair appointment , I am ok with it, You may need to train your customer service employee, so they can understand which one consider as emergency work.. It took only around two hours to fix it and I waited two weeks. for appointment. More
by Rosan1
Employees Worked With
February 15, 2020
Everyone was very pleasant to work with and the process from start to finish was seamless! I am very happy with my experience today and would highly recommend this dealership. from start to finish was seamless! I am very happy with my experience today and would highly recommend this dealership. More
by jasminegill81
February 14, 2020
i am proud to say that I had a great experience while I was at the dealership. I would definitely recommend people to this place. was at the dealership. I would definitely recommend people to this place. More
by fconcepcion17
February 13, 2020
Robert John Lisi did an excellent job demonstrating the features of my GLS 450. He was able to thoroughly explain all the great features leaving me feeling comfortable enough to drive the 2 1/2 hour drive features of my GLS 450. He was able to thoroughly explain all the great features leaving me feeling comfortable enough to drive the 2 1/2 hour drive home in the rain. Not only were his demonstrations and explanations clear and precise on the day of purchase, he followed up by providing emails with instructions for using my car play and adjusting it fo my hearing aids. Thank you John for all your help. Mercedes-Benz is blessed to have you as an employee More
by Cguest3233
February 13, 2020
EXCELLENT SERVICE! Paul went above and beyond to make sure my repair service experience was exceptional! I really liked the convenience of the texting and online secure Paul went above and beyond to make sure my repair service experience was exceptional! I really liked the convenience of the texting and online secure payment and e-signature. More
by Lynette J.
Employees Worked With
Paul Karkenny
February 13, 2020
Highly recommended Tom Knobloch Jr! He couldn’t have been more accommodating. Tom was always available and very quick to respond. He genuinely made a point to make sure the process was easy & pleasant from s more accommodating. Tom was always available and very quick to respond. He genuinely made a point to make sure the process was easy & pleasant from start to finish. More
by hammondmelyssa
February 12, 2020
The service is good and well organized. The waiting was not long and food is decent. I really enjoy the whole service with the dealership! not long and food is decent. I really enjoy the whole service with the dealership! More
by FangZhang
Employees Worked With
Other Employees :
Paul Karkenny, Miguel Cruz, Ana Rivera
February 11, 2020
Home Run! I have been doing business with this dealership for over 20 years and during this time, they have always exceeded my expectations! Our salesperson, Ru I have been doing business with this dealership for over 20 years and during this time, they have always exceeded my expectations! Our salesperson, Ruben Lebron was excellent. He answered all our questions directly and honestly. This experience makes me proud to be a Mercedes-Benz owner! More
by rbreninger
Employees Worked With
February 11, 2020
Tom Knoblock, Jr is your guy I've been a customer of this dealership for years and find the folks there to be great. Victor Rivera in service is awesome and you won't find a bette I've been a customer of this dealership for years and find the folks there to be great. Victor Rivera in service is awesome and you won't find a better salesperson than Tom Knoblock, Jr, who is super accommodating. More
by lynne.kelleher
