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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,060 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,060 reviews

November 19, 2020

Brian is a pleasure to work with. He clearly explained the issues with my car and gave me excellent advice. He resolved the problem quickly at a fair price. More

by glennMBgl350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful feedback! We're here for any concerns you may have! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 19, 2020

Eventhough Rich could not fix the problem on the spot, he was helpful and courteous towards me and my wife. What can I say, I was disappointed that Mercedes does not have remote starter on the key! That was More

by MY E300
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership!!! Thank you for sharing your excellent service experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 18, 2020

Alex has been my salesman for multiple cars over the last 4 years, including 2 for myself and one for a friend of mine. Every time, he has done an amazing job from the very beginning of the process all the More

by jasonames74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 18, 2020

Arno is our salesman for 18 years @Princeton Mercedes, he is professional, knowledgeable, no nonsense talk and never push. He knows what his customer wants and explains the details to us honestly. My husban More

by Michael Leung
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 17, 2020

For all your needs this dealership has the people and the tools to help you!!I cannot say enough good things. I never give reviews but when I was asked if I could do one I said yes because they are truly out More

by GS550
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Wilkening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Greces
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz
Nov 17, 2020 -

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Thank you for your awesome review!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 17, 2020

Paul is professional, knowledgeable and treats you like royalty even when he is juggling multiple customers. His follow up is wonderful and he quickly answers every question to ensure you are a well infor More

by M D Brown
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful feedback! We're here for any concerns you may have! Robert John Lisi

November 16, 2020

A superb dealership with top notch service. They made buying our vehicle seamless. I would highly recommend this dealership to any prospective buyer. A joy to work with. More

by JHBenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership!!! Thank you for sharing your excellent experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 16, 2020

Arno, made the whole experience a pleasure to do business @ Princeton Mercedes. I look forward to telling my friends and associates to visit Princeton Mercedes. More

by SirIves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 15, 2020

The Princeton Mercedes Benz dealership provided outstanding service which led to a pleasurable buying experience. My salesman Vasil provide excellent service and made the buying experience go smoo More

by k4p1j7h6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vasil Cherepania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 15, 2020

Jeff processed my recall on the sunroof as though I was having a major repair. They have improved their service department since we bought our first car in the eighties ! More

by Louise
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Lebron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Greces
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership!!! Thank you for sharing your excellent experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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