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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,058 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,059 reviews

December 07, 2020

Very efficient and streamlined purchase process with a good follow up and immediate response when needed. Great, professional new car presentation at the pick up with source of additional information prov More

by Piotr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star review for us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 07, 2020

Richard was the best to walk me through the features of my new MB GLE 350. Hopefully I can remember everything, but if not, he said I can always call him! Great service and technician. More

by megamom39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership!!! Thank you for sharing your excellent experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 06, 2020

The easiest car buying process ever. So very efficient and amazing service. And everyone is so nice! I had my new car within 3 days. More

by marylenyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your first-class review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 05, 2020

This dealership is excellent. My most recent visit was for a scheduled service with a loaner car. Linda, the service representative is always professional, friendly, and accommodating. More

by diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2020 -

Mercedes-Benz of Princeton responded

Thank you so much for trusting us with the service of your vehicle. We are so glad to always be here for you! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 05, 2020

Robert was extremely helpful, knowledgeable and patient in his explanation of all of the tech. Ruben LeBron was the sales person and as always a pleasure to deal with. More

by Clark
Recommend Dealer
Yes
Employees Worked With
Ruben Lebron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Thank you for your awesome review!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 05, 2020

Service was completed when promised with no surprises. Car was return washed and the interior clean and disinfected. Car is running great. Great friendly service. More

by RB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarissa Rinier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect , top-tier review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 04, 2020

Very helpful the moment I walked in the door. Paul the salesman was very efficient. Negotiations and paper work did not take Lonokeg at all. More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Lebron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist and Richard who did the walk thru were helpful too
Dec 04, 2020 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 03, 2020

Courteous and efficient transaction for delivery of our new car. We had great and pleasant experience and highly recommending this dealership and sales person, Mr. Paul Lai. More

by MB-P
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Thank you for your awesome review!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 03, 2020

I am impressed by both the people and the technology of this dealership which deliver customer service. The product recall was available sooner than expected and every person I spoke to was positive and he More

by geoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 03, 2020

The dealership is first rate and the service department is excellent. The pick up and drop off procedure is very efficient and the personnel are friendly and courteous More

by mmardy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Napierkowski Jr.
Dec 04, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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