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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,054 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,054 reviews

January 23, 2021

Dale Cook is the coolest, most professional salesperson I have ever done business with. He showed us respect and made us feel comfortable. We felt welcome from the moment we stepped into the dealership. More

by otisj101
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mercedes-Benz of Princeton responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 23, 2021

Great car buying experience. Salesman Dale Cook was very professional, knowledgeable and personable. This is the 3rd Mercedes that I bought from Princeton Mercedes and I keep returning because they do thi More

by Ms Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 23, 2021

This was my first visit to Mercedes Benz, and I couldn’t be happier! Superb attention to detail, genuine focus on customer needs, excellent technical expertise, timely and prompt responsiveness. Overall O More

by sxkanwar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Wilkening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 23, 2021

The buying experience was a top notch experience from start to finish. Salesman was knowledgeable, professional and friendly. Product specialist was helpful, informative and patient. More

by dtaylor26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mercedes-Benz of Princeton responded

We are so glad that you enjoyed every step in your experience. Thank you so much for sharing and for being a part of our Mercedes-Benz of Princeton family! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 22, 2021

Brian McCoy stepped up and helped me with my problem. He was responsive and explained everything great.He was good about letting me know where things stood. More

by Ben Koenig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mercedes-Benz of Princeton responded

Thanks for your perfect , top-tier review! We are so pleased that Brian assisted you with the service on your Mercedes-Benz. We look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 22, 2021

Accommodating and insightful. Doesn't waste precious time and treats you with respect and patience. Even after rescheduling twice, was still able to help and did not hold it against us. Entire dealership is More

by Dr.c1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your great feedback! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 21, 2021

Great experience as usual with service. All issues were resolved to my satisfaction. Great having a loaner as service took a little longer than anticipated. Car was cleaned and had a great fragrance inside More

by keithpalmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star review about your Mercedes-Benz of Princeton experience!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 21, 2021

I brought my 2017 SL in for a B service. The service was performed while I waited. I especially want to thank Victor Riviera for ensuring that my vehicle was serviced promptly and professionally. Kudos also More

by joec
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your Mercedes-Benz of Princeton experience. We're thrilled that you enjoyed your time with Victor. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 21, 2021

Victor Rivera in service and Paul Lai in sales department(s) continue to provide exceptional customer service. Honest gentlemen with great integrity and knowledge of the product(s). More

by pdorlando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 21, 2021

Fast and attentive help, Richard is a true professional and expert at his craft. With all the technology in these new cars, his help is greatly appreciated. Have had the car for two weeks now and just had More

by SH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mercedes-Benz of Princeton responded

We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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