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Mercedes-Benz of Huntsville
Huntsville, AL
624 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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624 Reviews of Mercedes-Benz of Huntsville
September 26, 2013
Follow up was great and I appreciated Mr. Long was not pushy or overly aggressive in this sale, which was done via internet and over the telephone. pushy or overly aggressive in this sale, which was done via internet and over the telephone. More
by barbarapatterson
Employees Worked With
Clinton Long
September 24, 2013
This is the second vehicle that I have purchased from Abraham. He is patient and honest and he can pick up on what I want even when I am not sure. I would recommend him to anyone. He made sure that I wa Abraham. He is patient and honest and he can pick up on what I want even when I am not sure. I would recommend him to anyone. He made sure that I was familiar with all aspects of the vehicle controls before I drove off the lot. I drove 4 ML Class SUV's before deciding and he was very patient. I love my new ML too! Debbie Phillips More
by Debbph2
Employees Worked With
Abraham Demsas
September 23, 2013
This is our third Mercedes that we have purchased new since 1996. We have always worked with Randy and with Abe also for this new GLK purchase. They had to do a dealer locate to find the white 2013 GL since 1996. We have always worked with Randy and with Abe also for this new GLK purchase. They had to do a dealer locate to find the white 2013 GLK that we wanted. We ended up with a 2014 at the same 2013 price. Working with Mike Brantley in Finance was an enjoyable experience. He has the same sense of humor and political views that I have and this made the financing end fun. More
by bobbyp50
Employees Worked With
Randy Jones, Abraham Demsas
September 21, 2013
I HAD A VERY PLEASANT EXPERIENCE AT THIS DEALERSHIP WHEN GOING TO LOOK FOR A NEW CAR. THE GENERAL MANAGER INTRODUCED ME TO MY SALESMAN WHO WAS VERY KNOWLEDGABLE AND NO PRESSURE. HE SHOWED MY WIFE AND I TH GOING TO LOOK FOR A NEW CAR. THE GENERAL MANAGER INTRODUCED ME TO MY SALESMAN WHO WAS VERY KNOWLEDGABLE AND NO PRESSURE. HE SHOWED MY WIFE AND I THEIR INVENTORY, TOOK US FOR A TEST DRIVE AND EXPLANINED ALL OF THE NEW OPTIONS AND HOW THEY WORKED. WE SAT DOWN AND ORDERED A CAR AND WENT OVER EACH OPTION TO ENSURE THAT IT WAS WHAT WE WANTED. AFTER ORDERING THE CAR I HAD TO CALL DAVID BACK TO ADD TWO OPTIONS FOR THE BUILD. NOW WE JUST GET IN THE BUILD LINE AND WAIT FOR OUR NEW M CLASS MERCEDES. IT WAS A GREAT EXPERIENCE. I ALREADY OWN A GL MERCEDES AND THEIR SERVICE DEPARTMENT IS EXCELLANT AND MY SERVICE ADVISOR, SCOTT WALLACE, HAS GIVEN US GREAT SERVICE AND KEEPS US AWARE OF EVERYTHING THAT WE NEED TO KNOW. THANKS MERCEDES BENZ OF HUNTSVILLE FDOR THE LOW KEY APPROACH TO SALES AND FOR THE COOKIES AND COKES THAT ARE AVILABLE WHILE WAITING FOR THE SERVICE TO BE COMPLETED ON OUR CAR. More
by charlie144
Employees Worked With
Rob Callis, Tim Dyer, Scott Wallace
September 17, 2013
We just purchased a used, luxury sedan from David Goodwin at Mercedes Benz of Huntsville. The car is amazing- we look forward to driving it for many years to come, but our reason for this review is the sales at Mercedes Benz of Huntsville. The car is amazing- we look forward to driving it for many years to come, but our reason for this review is the sales experience we had. So often when one goes to purchase a car, one is confronted with sales persons that leave a buyer feeling that they had "been sold" - it is not pleasant and one feels a bit taken advantage of. David Goodwin provided a seamless, honest, and straightforward transaction for us- my husband and I BOTH commented on what a unique experience it was to walk away feeling as though we had 1. gotten a great car 2. gotten a great deal, and 3. had a "clean" sales experience. Our thanks to David, and we hope he is as appreciated by his management as he is by us, his customers. More
by igorugor
September 03, 2013
Why? I can be very fluid with my new car expectations and can be rather impulsive with what I want. I recently got married, so of course I had to take into account my new wife's desires. Mercedes Benz and can be rather impulsive with what I want. I recently got married, so of course I had to take into account my new wife's desires. Mercedes Benz of Huntsville sales personnel were very accomadating with my "Well how about that one over there" kind of browsing. They went out of their way in allowing me to test drive vehciles and put each one "through the paces" so to speak. Of course it is a Mercedes Benz so one truly does not have to work too hard in selling the darn thing...the brand speaks for itself. Still, I enjoy the feeling of pride they displayed and the feeling that they were also enjoying the fact that I was about to purchase a brand new Benz. More
by 6724256
Employees Worked With
Rob Callis
August 30, 2013
My husband and I purchased our first Mercedes last July and I love it! I absolutely love my car and how it drives. I went in with the assumption that it would be like all the other times I have purchased and I love it! I absolutely love my car and how it drives. I went in with the assumption that it would be like all the other times I have purchased a vehicle and I was ready for the back and forth and leaving and coming back to deal some more. I could have never been more wrong. David Goodwin was and is our salesman. I actually made a new friend also! He made the experience very pleasant and fun. Everywhere I go I get so many compliments on my car! I couldn't have asked for a better salesman or a better dealership. Everyone has been wonderful and helpful! I am a customer for life! Looking forward to my next one! More
by gmann301
August 21, 2013
We went to the dealership in Huntsville looking for a white convertible and they had none. Our salesman David showed us several other cars and tried to persuade us to purchase another vehicle. We game h white convertible and they had none. Our salesman David showed us several other cars and tried to persuade us to purchase another vehicle. We game him our information and what exactly we were looking for and the following week he had gotten what we wanted on a trade in. He contacted us , we came and looked at it on Saturday and purchased it. David did an extremely great job on explaining everything and getting the car serviced and detailed for us. It was a great experience and we will do business with Mercedes of Huntsville again. More
by Susanmharbin07
August 17, 2013
David Goodwin and Alicha Dial were both excellent to work with. David was very responsive to any and all questions I had and was accessible via multiple methods of communication (cell, text, email, etc.). He with. David was very responsive to any and all questions I had and was accessible via multiple methods of communication (cell, text, email, etc.). He provided a very low pressure environment which I greatly appreciated. When I arrived at the dealership to finalize the deal (I was traveling a couple of hours to get there) both he and Alicha Dial had all the paperwork ready to go so I could get in and out quickly. The car was exactly as described by David over the phone and everything went smoothly. I highly recommend Mercedes-Benz of Huntsville and both David for sales and Alicha in the finance department. More
by volgolfer
August 13, 2013
After searching every dealer's website inventory in the Southeast, I luckily happened upon my dream car. Alicha responded promptly to my inquiry and was very knowledgable regarding the car's features. the Southeast, I luckily happened upon my dream car. Alicha responded promptly to my inquiry and was very knowledgable regarding the car's features. I was easily able to negotiate a price as well as an assessment of my trade-in value with little hassle. Mike was helpful in arranging financing at a great interest rate, and the paperwork was ready for my signature upon arrival to the dealership. Having traveled over four hours to purchase the car, Alicha even arranged for overnight accommodations for us at the Westin. Overall, this was easily one of the smoothest car purchases I've ever made. They have definitely earned my business in the future. More
by fgc9781
