Mercedes-Benz of Huntsville
Huntsville, AL
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624 Reviews of Mercedes-Benz of Huntsville
I had already struct a deal for a new MB SL550 several hundred miles away from my home. I happened to see another SL550 on the Huntsville MB website and called to see if the deal was the same or better. hundred miles away from my home. I happened to see another SL550 on the Huntsville MB website and called to see if the deal was the same or better. David Goodwin took my request seriously and very professionally and very efficiently went to his manager to make the deal with me. He did not rush me and he did not pressure me. He just placed the best deal before me so that I did not have to drive much further to purchase my vehicle. When I arrived at the dealership, he complied with all my requests about different vehicles includes two test drives and web searches for certain vehicles and the options I needed! I highly recommend this dealership to you if you are a Car Freak like me and know your vehicles and want to be treated with respect and with excellent service! I will always call David now before I make any other trades including any of my 3 existing vehicles! This dealership puts its customers first! More
The deal I received on a 2014 ML350 was better than I expected. This is the second Mercedes we purchased through Abraham Demsas and cannot say enough about his customer relations, knowledge of all Merced expected. This is the second Mercedes we purchased through Abraham Demsas and cannot say enough about his customer relations, knowledge of all Mercedes vehicles, no pressure approach and accomplishing what he says he will do or provide. The vehicle we received was exactly what we ordered. I specifically requested that Abraham handle my sale again. My rating is based upon my relationship with the salesman, the financial manager and the service personnel. More
My son is a Mercedes Benz fan and asked me why I had never tried one. In 2012, after looking at other brands and dealerships, I decided to check out the Mercedes Benz of Huntsville dealership. They were never tried one. In 2012, after looking at other brands and dealerships, I decided to check out the Mercedes Benz of Huntsville dealership. They were very helpful in terms of trade in treatment and selection of a new vehicle. Since buying my C 250 sedan I discovered that not only did it perform as promised but actually did better on gas mileage even though I live up a long hill where brakes are required going down and I must use more gas going up. On an average I do better on miles per gallon than the advertised mpg. What really impressed me about the MB of Huntsville dealership though is the treatment I have received. I have a health care situation which requires me to stay close to home. When I came due for my first annual check up I called the dealership service to make sure I could be in and out as quickly and predictably as possible. When I explained my situation to the service department they told me not to worry about it, they, through my salesman, would send someone to my house to pick up and then bring back my car after its scheduled maintenance. This offer was made without hesitation or my even asking. My next car will definitely be from Mercedes Benz of Huntsville and from my salesman there, David Goodwin. More
I have purchased two Mercedes-Benz automobiles from this dealership. I rate the dealership and their employees very highly based upon both the quality of service given by employees and because of the busin dealership. I rate the dealership and their employees very highly based upon both the quality of service given by employees and because of the business policies of the dealership management. The dealership obviously values its customers and provides the necessary oversight, investment in employee training, modern equipment, and commitment to quality through process necessary to meet and exceed customer expectations. More
Excellent buying experience. This is the fourth Mercedes we've bought, but the first one at this dealership. We highly recommend this dealership and will definitely use them for all of our Mercedes Benz nee we've bought, but the first one at this dealership. We highly recommend this dealership and will definitely use them for all of our Mercedes Benz needs. More
I was really impressed with the friendliness and and professionalism of the General Manager, Mr. Rob Callis. Rob personifies what true excellence and class really is. Because of the first class standa professionalism of the General Manager, Mr. Rob Callis. Rob personifies what true excellence and class really is. Because of the first class standard that Rob sets in his dealership, I will without hesitation recommend my closest friends and colleagues to Mercedes Benz of Huntsville when they are in the market for a new or used Mercedes Benz. More
I have never visited a Mercedes-Benz dealership before visiting the Mercedes-Benz dealership in Huntsville, AL. I don't know why, but I expected to feel a stiff atmosphere. However the atmosphere was tot visiting the Mercedes-Benz dealership in Huntsville, AL. I don't know why, but I expected to feel a stiff atmosphere. However the atmosphere was total opposite than what I expected. EVERYONE was very kind, attentive, and friendly. Sales Consultant, David Goodwin, was very helpful and patient as he helped me find the perfect car for me. I was also very impressed with Rob Callis. The staff really made me feel as though I was someone special. I will be returning to the dealership when I purchase my next car. I would definetely recommend this dealership to anyone! More
My husband and I decided to go to the Mercedes Benz of Huntsville Dealership after we had all but decided to buy another BMW simply because we wanted one more comparison before purchasing. We had done so Huntsville Dealership after we had all but decided to buy another BMW simply because we wanted one more comparison before purchasing. We had done some initial inquiries as to models, specs and reviews that led us to lightly consider a Mercedes. Once we arrived at the dealership we were greeted by Dan Dailey and we proceeded to look at an E350 in the showroom. Very impressed with what we saw and heard, we decided to take Dan up on his offer of a test drive. It goes without question that we were pleased with the performance of the car. Again, Dan proved that he really knew the car and answered almost all of our questions. Before leaving, Rob Callis introduced himself and provided us with his business card. We were appreciative of his involvement from the get go because it eluded to his commitment to customer service. After gratefully NOT being bombarded with phone calls, we returned to the dealership the following weekend. After consideration of my trade-in and offers, we decided to buy the Mercedes. Michael Brantley was very efficient and knowledgeable about the business/paperwork involved and being that we brought a check with us, he respected our time and took us through the process in an expeditious manner, all while still explaining everything and offering all of the optional features such as warranty, service, etc... He was very personable and truly believes in the product. Michael Brantley approached us and congratulated us on the purchase and again offered his card in the event that we had any questions or concerns. WE love the car! It was THE RIGHT choice and we feel very confident for positive future relations with Mercedes Benz of Huntsville through service and possible another future sale. More
Our sales consultant and all other Mercedes Benz staff were sincere, helpful and available to answer questions as we were guided through the car buying process. Thanks for everything. were sincere, helpful and available to answer questions as we were guided through the car buying process. Thanks for everything. More
This is the 4th car we have purchased with Brian. He is an outstanding, honest, courteous person. Every time has been a dream, and we love our cars. THANK YOU BRIAN!! an outstanding, honest, courteous person. Every time has been a dream, and we love our cars. THANK YOU BRIAN!! More