Absolutely fantastic dealership with great professional working there. My personal personal, Julie is amazing, thoughtful and very courteous in everything that she has done for me.

The service prices are ridiculous. They are more than 10 to 15% above other places to get to work done. I’m done with paying extra for the Mercedes name on Parts. I spoke to the manager about the situation that I had with an estimate on tires and all I got was a well I can’t do anything about it. So, I have decided to take my business elsewhere.

We purchased a car from Mercedes Benz of Huntsville today. We have been in discussion with them for almost a week to find the right car. They found exactly what we wanted and got it delivered to Huntsville quickly. They performed all checks and inspections and we picked the car up today. From the first contact, we were impressed with the salesman, Sam, and his desire to meet our expectations. Since the car we wanted was not local, we talked with the General Manager, Brett Denver. To say he blew us away with his professionalism and courtesy is an understatement. He kept us continuously informed of every step and even checked in with us when he was out of town. When we arrived at the dealership, Sam did the initial paperwork and introduced us to Cindy, our service advisor manager. She answered all our questions and treated us like family. The finance manage, Weston, handled all the financial paperwork in an expeditious manner and carefully explained everything to us. I asked about the disability promotion Mercedes offered and he was quick to download the form and fill it out for us. It was truly amazing. We then met back our salesman, Sam, and he introduced us to the concierge, Amanda, who quickly and efficiently set up our account for the Mercedes app and connection to the car. She was very knowledgeable and answered our questions effectively. In summary, I have purchased many cars in my 60+ years of driving and this was by far and above the best experience. I have never had so many folks concerned about our happiness. To top if off, the diligence and professionalism of the General Manager, Brett, was outstanding. This is the very first time that the General Manager of a car dealership interacted with me. I absolutely recommend them for anyone interested in a caring, professional, and dedicated dealership.

One great experience Love my Mercedes GLC SUV Brett Denver and Dan proctor THE BEST !

I had an absolutely amazing experience working with William T. From start to finish, he was attentive, patient, and incredibly responsive. He spent hours with me across multiple visits, carefully listening to what I was looking for and going above and beyond to help me find the perfect vehicle. His customer service is truly second to none—he bent over backwards to make sure I was happy and comfortable every step of the way. If you’re looking for someone who genuinely cares about his customers and will put in the time and effort to make your car-buying experience smooth and enjoyable, I highly recommend William T. I couldn’t be more satisfied with the level of professionalism and dedication he showed.

Greg is an amazing person and salesman. I really enjoyed working with him. Love my G-Wagon!!