Mercedes-Benz of Huntsville

WORST DEALER EVER - HORRIBLE CUSTOMER SERVICE Expected a lot more from am MB dealer. my only interface has been service and they have always been rather arrogant and act like they are doing me a f Expected a lot more from am MB dealer. my only interface has been service and they have always been rather arrogant and act like they are doing me a favor. they also try to sell you expensive services you do not, at all, need. Impossible to get ahold of, especially by the text or emails they provide. That was bad enough but I've had to take the car back several times for routine things over the years. But it has come-to-a-head now as they apparently are not capable of fixing my car after trying for 7 months and every time I bring it in they do exactly nothing and say its fixed. Now it has broken down completely. will not buy a Mercedes-Benz again as long as we are in Huntsville because of this dealer. AVOID. Even Lampi, last time, said that he doubted the problem was solved despite assurances it was by Service Mgr. Now even Lampi's emails are getting kicked back. More

top notch I can.t say how much I was impressed with this dealer. Surrounded by high end cars I made it clear I was there to look at a humble unwanted trade in I can.t say how much I was impressed with this dealer. Surrounded by high end cars I made it clear I was there to look at a humble unwanted trade in to tow behind my RV. I was treated as if I wanted a 6 figure car. The car was one step from the auction block and priced accordingly yet at no time was I treated with anything less than the utmost respect. The experiance was painless. More

Fun and painless! Had. Great no pressure experience with Amir. All the staff was such a team player and a pleasure to work with. Thank you! I will be back for the nex Had. Great no pressure experience with Amir. All the staff was such a team player and a pleasure to work with. Thank you! I will be back for the next one. Mercedes V. More

Great Experience in Sales and Service Stopped in for service on my CLA and had a chance to check out some of the new 2017 models. Shannon, my sales rep, was incredibly friendly and helped Stopped in for service on my CLA and had a chance to check out some of the new 2017 models. Shannon, my sales rep, was incredibly friendly and helped me find a vehicle that matched my needs. When I decided to buy, the process was super quick and not what you "expect" car dealerships to be like. These guys are a class act and I plan to continue buying and servicing my vehicles here! More

great service Cindy provided Great service, great recommendation(s0 and have great office/phone manners. Call and explain the recommended options. spoke well. th Cindy provided Great service, great recommendation(s0 and have great office/phone manners. Call and explain the recommended options. spoke well. this is a good company. More

A very good dealership Our trip to look a vehicles was very positive and not only did we look we drove away with a new GL 450. My wife loves the vehicle and this will not be Our trip to look a vehicles was very positive and not only did we look we drove away with a new GL 450. My wife loves the vehicle and this will not be the last one that she will drive! More

Service center The overall experience was great.The service person was friendly and explained ever aspect of the service that was being done,The service was done in The overall experience was great.The service person was friendly and explained ever aspect of the service that was being done,The service was done in a timely manner. I will be using this dealership in the future. More

Great Service Thank you Cindy Pena for your support, my SL 550 was serviced , washed and returned very quickly. I do recommend this dealership for all your MB serv Thank you Cindy Pena for your support, my SL 550 was serviced , washed and returned very quickly. I do recommend this dealership for all your MB service. William More

Melvin and Wanda McLemore, Great Dealership to work with We were very happy with our experience working with the experience and most friendly sales and staff personnel of the Huntsville Mercedes-Benz Company We were very happy with our experience working with the experience and most friendly sales and staff personnel of the Huntsville Mercedes-Benz Company, starting with Dan Dailey, Sales and Leasing; Scott Moskow, Finance Director; James Mullen, Manager and Wendy Weber, Delivery Specialist. In summary, we were completely satisfied with the most helpful information provided by all personnel named, including test drives as we considered purchase or lease of a new 2017 E300 over a weekend, that concluded with the best deal for us as we proudly drove away with our new Mercedes. More

Happy wife! I worked primarily with Alicia, but I can definitely say everyone I encountered at the dealership was very helpful in explaining my options. Alicia wa I worked primarily with Alicia, but I can definitely say everyone I encountered at the dealership was very helpful in explaining my options. Alicia was very patient and made the process as easy as possible. In addition, Scott made the paperwork go by like a breeze. Also, I can't forget about Wendy, who was a great asset in explaining all of the features and assisting with setup of features. My wife is very happy with her new car. More