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Mercedes-Benz of Hagerstown
Hagerstown, MD
2,564 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,564 reviews
September 30, 2025
Barry is extremely knowledgeable and friendly. He made our experience very pleasant and enjoyable and we know he is there for us if we have any questions or concerns. Highly recommend him!! He made our experience very pleasant and enjoyable and we know he is there for us if we have any questions or concerns. Highly recommend him!! More
by stancb62
September 29, 2025
First time we purchased from this dealership due to the availability of a specific vehicle we were looking for. Best experience we hade from purchasing a Mercedes Benz of four previous purchases from dea availability of a specific vehicle we were looking for. Best experience we hade from purchasing a Mercedes Benz of four previous purchases from dealerships in the Washington DC metro area. More
by Wfeulner1
Employees Worked With
September 27, 2025
This was my third Mercedes from Barry London and each time has been a positive encounter. Barry allows you to take your time, has reached out in the past and provides a no pressure car buying experience. time has been a positive encounter. Barry allows you to take your time, has reached out in the past and provides a no pressure car buying experience. He has great customer service, is knowledgeable about the vehicles and is an asset to Mercedes Benz of Hagerstown. I’m a very satisfied repeat customer. More
by Kbroome
September 25, 2025
I always purchase my Mercedes from MB of Hagerstown and specifically Barry London. Excellence at its best! specifically Barry London. Excellence at its best! More
by jenblakehomesales
September 25, 2025
Barry consistently delivers exceptional results, demonstrating an unwavering commitment to excellence in everything he undertakes. demonstrating an unwavering commitment to excellence in everything he undertakes. More
by The G
September 22, 2025
Car was promised in 1 and 1/2 hours for $350. 00. Carlisle was ready in 1 hour and price was $195.00. Very satisfied. 00. Carlisle was ready in 1 hour and price was $195.00. Very satisfied. More
by Vet
Employees Worked With
September 22, 2025
From our first visit to the showroom to purchase, Barry and his team were great. They helped us along the way, were knowledgeable about what we were looking for, and went out of their way to help find our and his team were great. They helped us along the way, were knowledgeable about what we were looking for, and went out of their way to help find our Van (came from another state). More
by lalamcg2010
September 20, 2025
Great customer service skills, completed work in a timely manner. Love them In addition, I love the car. manner. Love them In addition, I love the car. More
by mariamccoy363
September 17, 2025
The experience was great. We love the car. Rob was very knowledgeable. We would purchase there again. We love the car. Rob was very knowledgeable. We would purchase there again. More
by Dfeulner52
Employees Worked With
September 05, 2025
Barry was very helpful, even when it was not his working day he came and helped us and we could make it to buy my lovely car :) All people were very nice and helpful in Hagerstown Mercedes. day he came and helped us and we could make it to buy my lovely car :) All people were very nice and helpful in Hagerstown Mercedes. More
by kian.rozita
Employees Worked With
