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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,375 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,375 reviews

March 18, 2018

New car purchase We have purchased numerous cars from Yonger over the years. Our experience has always been excellent. Dealing with Barry was a pleasure. He was comple More

by Bsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 19, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for being a loyal customer over the years, we look forward to many more years serving you at Mercedes-Benz of Hagerstown!

March 17, 2018

Great service! From start to finish including test drive, I was done and driving off in 2 hours. They communicate well throughout the process and are extremely effic More

by sturner54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Mercedes-Benz of Hagerstown responded

We are happy to be able to provide you with a quick and easy sales experience. Thank you for choosing Mercedes-Benz of Hagerstown.

March 15, 2018

MB of Hagerstown provides superb, fair, & efficient service. We test drove a couple of Mercedes Benz in the morning, picked the one we wanted, and, after a timely financing and purchase, drove it home in time fo More

by John676
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Mar 15, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for choosing Mercedes-Benz of Hagerstown it was our pleasure to help you find the best car for you!

March 14, 2018

Its worth the drive. This is my second purchase from MB of Hagerstown, its certainly not the closest dealership to me, I live in northern VA but the team and service make More

by Andrew M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Mar 15, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for the excellent review, we are happy to welcome you to the Mercedes-Benz of Hagerstown family. Please let us know if there is anything else we can do to further meet your needs.

March 13, 2018

My red car I was in the market for another car, having driven an older Mercedes for several years. I decided the next car had to be red. I test drove other make More

by Christine
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Mar 15, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for this excellent review, we are happy to know that our sales staff was able to find you the perfect new Mercedes.

March 11, 2018

I purchased a used 2016 Mercedes Benz C300 My mother and I bought a used Mercedes-Benz C300 2016 and had a great experience. Mike Lavrenchik was my sales consultant and he performed an outstan More

by Mercedes ace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
Mar 13, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for the amazing review and compliments about Mike and our customer service. We are happy to know that you had a great experience here at Mercedes-Benz of Hagerstown.

March 09, 2018

Our first Mercedes Rob Edmonds was great to work with. My wife hates to shop for a new car, but Rob made the experience enjoyable. Tony Mills made the finance/final pape More

by Jim
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Mar 13, 2018 -

Mercedes-Benz of Hagerstown responded

Jim, thank you for this excellent review! We will be sure to pass your compliments on to Rob and Tony.

March 09, 2018

Rav 4 purchase We purchased a used Rav4 from this dealership. All of the employees were very helpful and courteous. Working with Justin, Barry, Austin and Tony was More

by CEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Mar 13, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for this excellent review, we are so happy that our sales team was able to assist you with finding the perfect vehicle. Thank you for choosing Mercedes-Benz of Hagerstown.

March 04, 2018

Excellent, accommodating service I worked with Rob the entire time. He was receptive to my many inquiries and very willing to help set up a great lease deal for me. The car had a clot More

by salayshus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Mar 07, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you so much for this great review, we are thrilled to know that you received excellent service while leasing your new car. If there is anything else we can do, please let us know!

March 03, 2018

New car Rob was great to work with and really paid attention to our wants, needs and budget. Couldn’t say enough great things about Rob and the dealership. More

by Allinew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Mar 07, 2018 -

Mercedes-Benz of Hagerstown responded

We will be sure to pass these great compliments along to Rob. Thank you for choosing Mercedes-Benz of Hagerstown!

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