McCluskey Chevrolet
Cincinnati, OH
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My experience with this dealership has been nothing short of awesome! Tony Blackburn has assisted me with my purchase of multiple cars and he will be who I go to from here forward. He is the most knowledgeab of awesome! Tony Blackburn has assisted me with my purchase of multiple cars and he will be who I go to from here forward. He is the most knowledgeable car sales expert I’ve had the chance to work with, I highly recommend his services! More
Chevy’s suck! !! Don’t waste your TIME or your MONEY! We have an issue with our brand new 2024 Traverse after 2 1/2 months of owning it, after already having issues !! Don’t waste your TIME or your MONEY! We have an issue with our brand new 2024 Traverse after 2 1/2 months of owning it, after already having issues with our 2020 for over a year after purchasing it in 2022 and spending practically every single month running there and spending COUNTLESS hours in the showroom waiting. We have a brand new car with issues already!! We put $10k down trusting this one and now this?! YOU HAVE GOT TO BE KIDDING ME!!! They just wanted and needed to make the sale. STAY AWAY!!! The proof is in the pudding on all the proof that I have!!!!! More
Made an appointment for an oil change. Came in, They had a busy day! Even with that, they completed my oil change, tire rotation, and wash less than 60mins! Very smooth day! Came in, They had a busy day! Even with that, they completed my oil change, tire rotation, and wash less than 60mins! Very smooth day! More
I called to set up an appointment for Air Conditioner to be service because it shut off on high speed. I got an appointment Thursday July 11th. I brought my car in Wednesday evening because I work Thursday be service because it shut off on high speed. I got an appointment Thursday July 11th. I brought my car in Wednesday evening because I work Thursday morning. My technician was Dylan Hoffman. Dylan told me that a diagnostic test would be done and he would call me Friday July 12th with the results. He didn't call so I called him Monday July 15th. He told me that the mechanic hadnt looked at my car yet because the diagnostic machine was broke and he wasnt sure when it would be fixed. He also said the mechanics were doing oil changes or working on cars that had been there for a while. Dylan sent me a text Thursday 18th at 4:44pm saying the mechanics will try and look at my vehicle Friday July 19th or early next week. He also let me know he'll be on vacation and Tiffany will be overseeing his tickets if I have any questions. So being frustrated I drove to Mccluskey to speak to the service manager on the 19th. I spoke to Gary Dozier and I believe he looked in the profile and realized that I shouldnt have had to wait 8 days without a loaner car and my car should have been fixed by now. because when I see this repair only took about 4 or 5 hours, I should have had my car back to me that Thursday July 11 or Friday the 12th BECAUSE I HAD AN APPOINTMENT AT 10:45 Thursday the 11th. I had to rent a car from July 16th thru July 22nd because I had to get work and I was never offered a rental or loaner from your technicians. To make this right, I should be reimbursed $376.49 for the rental. More
Scott is an incredible salesman and someone I would call a friend. I in no way shape or form want him to be penalized for what is to follow. Upon taking delivery of my vehicle, I was not provided with a sec a friend. I in no way shape or form want him to be penalized for what is to follow. Upon taking delivery of my vehicle, I was not provided with a second leg and was told it would be mailed to me. I have yet to receive that key. Next day after delivery I noticed an incredible amount of issue with the vehicles paint, included several large scratches. I am now paying to correct these issues out of pocket and I am not happy with that. No customer purchasing a new vehicle should have to deal with this. I was offered to have the paint detailed by someone at the dealership to which I declined due to lack of credibility and experience of a dealership detailer. If that were not the case, the vehicle wouldn’t have these issues to begin with. I trust only someone who does detailing for a living and who has pictures to show their work, especially with a brand new $60,000 truck. I will not be returning to Mccluskey due to these issues. More