Mazda of Elk Grove

Sales (Eric) took time to go through various cash discounts and rebates vs rates to arrive at best deal for me. F&I not too pushy. Eric walked through features, answered questions, helped setup web b discounts and rebates vs rates to arrive at best deal for me. F&I not too pushy. Eric walked through features, answered questions, helped setup web based features, made sure I was happy before leaving. More

Listens to your concerns and answers honestly and kindly. Doesn’t push on anything you don’t want. Doesn’t push on anything you don’t want. More

Super Friendly and helpful. Definitely worth drive out of town for our new tesla ! Thank you Definitely worth drive out of town for our new tesla ! Thank you More

A very pleasant and professional experience we had in the purchase of our vehicle from Mazda of Elk Grove. Highly recommend Eric and his team for your vehicle needs. purchase of our vehicle from Mazda of Elk Grove. Highly recommend Eric and his team for your vehicle needs. More

Over charged for optional service contract. MAG Service contract voided by servicing company at time of purchase. Sent us a demand letter voiding auto purchase as they claim financing was de MAG Service contract voided by servicing company at time of purchase. Sent us a demand letter voiding auto purchase as they claim financing was denied (incorrect). Way to many errors to list. Customer service is questionable at best. Love vehicle but dealership has issues. More

I had an appointment scheduled for oil change and tire rotation 4/4 at 9am. I arrived on time, it was done by 1010am, not bad. This was a complementary oil change and I’m looking forward to scheduling my rotation 4/4 at 9am. I arrived on time, it was done by 1010am, not bad. This was a complementary oil change and I’m looking forward to scheduling my next appointment. Also, I never had a tire pressure warning until after the appointment. Not sure if it’s a coincidence but I’m hesitant to ask anything bc it didn’t appear until the next day (it’s been persistent, can’t figure it out yet). Overall, Brianna at the counter was excellent in customer service and knowledgeable to have all my questions answered. There was a young man I troubled with questions as he was straightening out the lobby. He came back with a printout with a thorough explanation. Thank you Mazda. 4/14/26 Bernice More

I have been getting my car serviced at Mazda of Elk Grove for the past years and they have always been great and honest. Whether it’s oil change service to getting my car fixed. Service Advisor Maritza alway for the past years and they have always been great and honest. Whether it’s oil change service to getting my car fixed. Service Advisor Maritza always goes beyond to help out to maintain my vehicle in great condition. Thank you Mazda of Elk Grove. More

Anahi was wonderful from the moment we walked in. She welcomed my family warmly and made us feel at ease right away. I was torn between two color options for the 2026 Mazda CX-5, and she helped me na She welcomed my family warmly and made us feel at ease right away. I was torn between two color options for the 2026 Mazda CX-5, and she helped me narrow it down effortlessly — showing us each car individually, then side by side, and never rushing me as I made my final decision. She was kind, patient, and genuinely a pleasure to work with. The whole team, including Jeff in finance and Shay in sales, made the entire experience exceptional. I look forward to working with them again in the future. More

Everyone in the service department is extremely professional and easy going, made the process very simple and accommodating. professional and easy going, made the process very simple and accommodating. More

The dealership is fine. When I arrive for my service, someone is always there to acknowledge you. When I arrive for my service, someone is always there to acknowledge you. More