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Mazda of Elk Grove

Elk Grove, CA

4.9
5,373 Reviews
Established in 2012. We have over 4,000 positive customer reviews online that prove we care about our clientele. We are the only Sacramento area Mazda dealer that includes a 10 year/100,000 mile limited powertrain warranty with the purchase of every new Mazda we sell. Additionally, as part of our exclusive 10-Point Value Guarantee, we are the only local dealer to include lifetime complimentary car washes with every vehicle we sell, new and pre-owned. We invite you to come see for yourself why we say, "Expect More!" at Mazda of Elk Grove.
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8588 Laguna Grove Dr.

Elk Grove, CA

95757

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Showing 5,373 reviews

November 12, 2024

My husband and I had a great experience at Mazda of Elk Grove. We found a car online that we fell in love with and the team made our purchase so easy. John, David, and David were all exceptional at their j More

by Kirsta D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Candelaria
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Renard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Mazda of Elk Grove responded

Kirsta, Thank you so much for sharing your experience! We're delighted to hear that you and your husband found the perfect car and that our team, especially John, David, and David, made the process smooth and enjoyable. Providing clear and helpful answers every step of the way is what we aim for, so it's wonderful to know they delivered that for you. Congratulations on your new car, and welcome to the Mazda of Elk Grove family!

November 12, 2024

Great customer service. However, did not completeky fix my issue. Have to go back for to complete work. Wasting my time. More

by jdastagirzada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Mazda of Elk Grove responded

Thank you for your positive feedback about our customer service. We apologize for the inconvenience of needing to return, and we’d like to help resolve any remaining issues. Please contact our Service Manager, Billy Shields, at your earliest convenience so we can ensure everything is fully taken care of. Your time is valuable to us, and we’re here to assist. Billy can be reached directly at 916-405-5068.

November 10, 2024

The dealership is efficient with what they do. Everyone there is nice and very helpful. More

by Anjolaoluwa.lawani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Oxnaes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaik Willmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Mazda of Elk Grove responded

Thank you for the kind words! We're so glad to hear that you found our team efficient, friendly, and helpful. Providing a positive experience for our customers is our top priority, and it’s wonderful to know we hit the mark. We look forward to serving you again in the future!

November 09, 2024

Very trustworthy dealership and excellent customer service! Garrett was very helpful and delivered on everything that was promised. More

by Frm76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Oxnaes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaik Willmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Mazda of Elk Grove responded

Thank you for the 5-star review! We’re thrilled to hear Garrett provided the trustworthy service you deserve and delivered on every promise. Your kind words mean a lot to us, and we’re grateful for the opportunity to assist you. Enjoy your new vehicle, and we’re here whenever you need us!

November 07, 2024

I had great experience purchasing a new car at Mazda Elk Grove. Ms. Angie Gonzalez is my dealer. She is a nice person to work with and she is very responsive. Before coming to the store, she sent me detaile More

by Ashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Mazda of Elk Grove responded

Ashley, Thank you so much for sharing your experience with us! We're thrilled to hear that Angie made your car-buying process smooth and enjoyable. From providing detailed information before you arrived to spending the day guiding you through each step, she is truly dedicated to helping our customers find the perfect vehicle. Your recommendation means a lot to us, and we’re glad Angie could provide such exceptional service. Enjoy your new Mazda, and please don’t hesitate to reach out if you have any further questions—we’re always here to help!

November 06, 2024

Angie is amazing, very patient and she really took time to explain all the features on the Mazda CX90. I will definitely refer my friends to Angie who wants to buy a Mazda car. More

by mazdakid90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Mazda of Elk Grove responded

Thank you for the amazing review! We are so glad to hear that Angie left such a lasting impression! We love to treat our clients like family and it's wonderful to hear that you were no exception. We look forward to a long-lasting relationship!

November 02, 2024

Very helpful! Duc sent me a video of the car I was interested in buying before my test drive. He mentioned my name and when our test drive date was in the video as More

by Katrinastokes9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Mazda of Elk Grove responded

Thank you for your fantastic review! We're delighted to hear that Duc made such a positive impression by personalizing your experience with the video and ensuring you felt comfortable during your test drive. It's great to know that you found the financing process smooth and thorough, especially as a first-time buyer. Congratulations on your new Mazda 3 Hatchback! We can’t wait to welcome you back for your next vehicle purchase. Safe travels!

November 02, 2024

Excellent service. As First time buyers, felt very comfortable. Everything was explained well. Garrett walked us through all the steps. We felt taken care of. More

by dagrosa92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Oxnaes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Mazda of Elk Grove responded

Thank you so much for your kind words! We're thrilled to hear that you felt comfortable as first-time buyers and that Garrett was able to guide you through the process. Providing clear explanations and great care to our customers is our top priority. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new purchase!

November 01, 2024

Great service friendly staff. The process was seamless. I recommend this dealer if you want quality mazda service. More

by kenny5181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kao Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaik Willmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thiessen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
CLAYTON KROPP
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Hererra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Rodriguez
Nov 04, 2024 -

Mazda of Elk Grove responded

Thank you so much for the 5-star review! We appreciate your kind words and your trust in us! We look forward to being here for all your vehicle needs.

October 31, 2024

I had an oil change, great waiting area, very quick service. When it was done, the person helping me noticed paint on the side from when someone bumped my car. I’d been meaning to deal with it, he took More

by Carrie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Mazda of Elk Grove responded

Carrie, Thank you for sharing your experience! We’re delighted to hear that our team could make your visit even better by helping with the paint issue! It’s great to know you enjoyed our quick service and comfortable waiting area as well. We look forward to seeing you again and are always here to lend a hand with whatever your vehicle needs. Safe travels!

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