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Mazda of Elk Grove

Elk Grove, CA

4.9
5,348 Reviews
Established in 2012. We have over 4,000 positive customer reviews online that prove we care about our clientele. We are the only Sacramento area Mazda dealer that includes a 10 year/100,000 mile limited powertrain warranty with the purchase of every new Mazda we sell. Additionally, as part of our exclusive 10-Point Value Guarantee, we are the only local dealer to include lifetime complimentary car washes with every vehicle we sell, new and pre-owned. We invite you to come see for yourself why we say, "Expect More!" at Mazda of Elk Grove.
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8588 Laguna Grove Dr.

Elk Grove, CA

95757

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Showing 5,348 reviews

June 01, 2024

I had been in contact with Jon as well as a few dealerships, but right from the get-go I was given a lot of helpful information and a very good deal on a new CX-5. I thought I was going to buy fro More

by Spencer F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shay Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Murphy
Jun 03, 2024 -

Mazda of Elk Grove responded

Spencer, Thank you so much for sharing your positive experience with us! We are so glad Jon was able to be so helpful. We really do love to get our clients the best deals and make sure they're well taken care of, every step of the way. We truly appreciate your business and look forward to a long-lasting relationship!

May 31, 2024

The people working here are always upbeat which, to me says a lot about the people running the place. I would recommend Elk Grove Mazda to anyone cause the cars are good and the people make it even bette More

by easycityguy
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
CLAYTON KROPP
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Hererra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Mazda of Elk Grove responded

Thank you so much for your kind words! We are so glad you had a great time working with us. Nothing makes us happier than knowing our team members really all leave such a lasting impression. We really do love our amazing team! We truly appreciate your business and look forward to the next time we can assist you.

May 31, 2024

Was able to set up a deal through Eric completely remote. I found the vehicle I wanted online- inquired- got more info - drove ~100 miles and had a no nonsense, very pleasant experience on site. Eric was h More

by Mike2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Fernandez Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maha Nijem
May 31, 2024 -

Mazda of Elk Grove responded

Thank you so much for your kind words! We are so glad Eric was so helpful and made your car-buying process as seamless and enjoyable a possible! We really do love to take care of our clients, every step of the way. We appreciate your business and look forward to a long-lasting relationship!

May 30, 2024

Eric was very helpful in walking me through the process. He was efficient and considerate. He went a long way to help me find better insurance for my new car and I really appreciate him for that. It’s clear More

by Amir Ali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Fernandez Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Mazda of Elk Grove responded

Amir, Thank you so much for all your kind words! We are so glad Eric was so personable and helpful during your car-buying process. Nothing makes us happier than knowing he exceeded your expectations! We wish you many happy miles ahead!

May 30, 2024

Eric was very friendly, helpful, and straightforward. Communication was always great, and there was no nonsense of any kind. It was a pleasure doing business with him! More

by Van
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shay Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Fernandez Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Mazda of Elk Grove responded

Thank you for taking the time to leave your 5-star review! We are so glad Eric was a pleasure to work with. He really is amazing and we feel so fortunate to have him on our team. We look forward to a long-lasting relationship!

May 29, 2024

Great customer service and attention to detail regarding wants and needs when shopping for your vehicle! More

by Wilaya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Oxnaes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Mazda of Elk Grove responded

Thank you for taking the time to leave your 5-star review! We appreciate your kind words and we are so glad you had an amazing experience working with us. We truly appreciate your business and look forward to a long-lasting relationship!

May 29, 2024

Sales staff are wonderful. The service department has been hit and miss as far as taking care of the customer. I'd prefer not to have to convince them that a warranty item is a More

by MazdaOwner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Fernandez Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Mazda of Elk Grove responded

Hello, This is Billy Shields, Service Manager here at Mazda Elk Grove. I was unable to locate a customer record with the above details and user name. I would love to discuss your experience and get more information on how we can improve to ensure your client experience is simple and efficient. Please give me a call at your earliest convenience at 916-405-5068.

May 28, 2024

We had a great experience working with this dealership. They had a good inventory to choose from and their employees were professional and knowledgable. More

by Deergolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Murphy
May 29, 2024 -

Mazda of Elk Grove responded

Thank you so much for your kind words! Nothing makes us happier than knowing you had a great experience at our dealership and with our team members. We appreciate your business and look forward to a long-lasting relationship!

May 27, 2024

Garrett was amazing to work with! We called for a specific vehicle, and Garrett was able to quickly give us all the information, record a video, and give us a straightforward price br More

by brian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Oxnaes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marilyn Mamitag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maha Nijem
May 28, 2024 -

Mazda of Elk Grove responded

Brian, Thank you so much for taking the time to share your positive experience working with Garrett! Nothing makes us happier than knowing that he was so helpful and personable! He really is amazing and we're so fortunate to have him on our team. We look forward to a long-lasting relationship!

May 27, 2024

Eric was great! Not once did he pressure us into a sale. He made sure we were happy and chose the right vehicle for us. Amazing customer service from Eric and his t More

by Anmol B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Fernandez Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Mazda of Elk Grove responded

Anmol, Thank you so much for your kind words! We are so glad you had an amazing experience working with us! Nothing makes us happier than knowing Eric and the rest of our team made you feel right at home when you were here. We truly appreciate your business and look forward to a long-lasting relationship!

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