Matthews Nissan of Clay

Bad experience I went here for snow tires because this is where I bought my car from. I scheduled my first appointment to have them put on as I was told the blizzaks I went here for snow tires because this is where I bought my car from. I scheduled my first appointment to have them put on as I was told the blizzaks would fit my car though they are slightly bigger. Show up for the appointment to be called 2 hours later saying the tires are too big and u will have to reschedule and buy different tires. They had none in the right size so I had to wait another week for them to come in and was promised if they were not there by my appointment they themselves would drive and get the tires. The day before my appointment they called to cancel my appointment yet again because the tires were not in and there was nothing they could do. Now I have to reschedule yet again another week out and hope the tires would be in by then. Luckily they were there this time, I'm just annoyed that this is a dealership that sells this car and they didnt know a tire wouldn't fit and set me back 3 weeks on getting tires... More

Great fast , listened to my needs, got me what I wanted Great service, let me test drive , listened to what I could afford didn’t try to push me into a different model. Great experience! Thank you Happy Hol Great service, let me test drive , listened to what I could afford didn’t try to push me into a different model. Great experience! Thank you Happy Holidays! More

Missing second key Everything was great. Good people. Very upset that you didn’t provide a second key for the vehicle. This is your responsibility and I still expect you Everything was great. Good people. Very upset that you didn’t provide a second key for the vehicle. This is your responsibility and I still expect you to provide one at your cost!!! More

Excellence Everyone was exceptionally nice. Hannah Davis went oit of her way to make sure we were comfortable ehile we wsited. Super nice! We would give the over Everyone was exceptionally nice. Hannah Davis went oit of her way to make sure we were comfortable ehile we wsited. Super nice! We would give the overall servoce an A. More

Nissan lease This is my third lease with Fuccillo Nissan, always a pleasant experience. Service center has always been great too. Will be back for my next lease. This is my third lease with Fuccillo Nissan, always a pleasant experience. Service center has always been great too. Will be back for my next lease. More

New car purchase Picked out and drove off with my car that day. Peter was an awesome salesman. Very patient with me while I waited for my husband. Picked out and drove off with my car that day. Peter was an awesome salesman. Very patient with me while I waited for my husband. More

Extended warranty work Service person was knowledgeable and helped in getting the work needed covered by the extended warranty. He spent time explaining the repairs, and mad Service person was knowledgeable and helped in getting the work needed covered by the extended warranty. He spent time explaining the repairs, and made sure I understood everything. More

PERFECT! I arrived at Fucillo’s, the overhead door opened, I drove in. A young gal greeted me and took me to the service desk. Because my vehicle was going t I arrived at Fucillo’s, the overhead door opened, I drove in. A young gal greeted me and took me to the service desk. Because my vehicle was going to be awhile, they had a driver take me to Target so I could shop. They called and told me my vehicle was ready and if I was ready, they would send the driver to pick me up. I’m from a small community and I felt like I was queen for a day. Everyone I had contact at Fuccillo’s was so helpful and so friendly. Everything was perfect!! More

Very good service There was a bit of confusion at first when I called to confirm my drop off and loaner car status, but this dealership more than made up for it. The lo There was a bit of confusion at first when I called to confirm my drop off and loaner car status, but this dealership more than made up for it. The loaner was clean and gassed up, and they accommodated my sunday drop off. They did great and I would go to them in the future. More

Service personnel great Very knowledgeable and friendly staff. I was in and out in no time, no pressure for other services. Just recommendations for things I might need at a Very knowledgeable and friendly staff. I was in and out in no time, no pressure for other services. Just recommendations for things I might need at a later date. More