Matthews Nissan of Clay
Liverpool, NY
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1,344 Reviews of Matthews Nissan of Clay
Buyung a new car Judy told me she did not want another SUV. She wanted a red sedan. So last week when I brought our Rogue in for servicing, I was sitting in the showro Judy told me she did not want another SUV. She wanted a red sedan. So last week when I brought our Rogue in for servicing, I was sitting in the showroom playing with my phone, waiting for the work to be done. In the showroom was a red sedan. I took a picture of the car and sent it to Judy. She responded, "Get it." Peter Ciambriello and Marc Spatola made "getting it" an easy and enjoyable experience. More
Amazing, easy going experience! Sam was absolutely fantastic to work with. He is very personable and gave us the best experience I have ever had with a dealership. No pressure from h Sam was absolutely fantastic to work with. He is very personable and gave us the best experience I have ever had with a dealership. No pressure from him at all put us at ease. He truly cared about what we wanted and found the perfect vehicle for us. Couldn’t have asked for a better sales rep. More
Satisfactory I had made an appt in advance and was met by Will, the rep assigned to me. We discussed what I wanted and he came back with multiple options for a new I had made an appt in advance and was met by Will, the rep assigned to me. We discussed what I wanted and he came back with multiple options for a new lease. I chose the one that worked best for me. Everything was accomplished in about 2 + hours and I left with my newly leased car. No problems. More
Super service Mandela Robinson was super helpful and got me a great deal. I drove into the service center thinking I was going to get my old car fixed. When it tu Mandela Robinson was super helpful and got me a great deal. I drove into the service center thinking I was going to get my old car fixed. When it turned out repairs would probably be too much for me.(and in my opinion not worth it on a 2013 car with over 108,000 miles on it) I decided to trade my car in. Mandela understood that as a single mom I needed something reliable and within my budget. We decided on a great used car with lower mileage but a few little perks for me. Merry Christmas to me! I will definitely be back and Mandel deserves this recognition. Thank you, Mandel More
Staff is friendly and welcoming. Salesperson was willing to work with me to come up with a deal that was acceptable. I appreciated that his manner was reasonable and that he did n Salesperson was willing to work with me to come up with a deal that was acceptable. I appreciated that his manner was reasonable and that he did not try to pressure me. More
Nice service center, quality work done Was able to book appt online and was received at time expected. Simple inspection turned into a full brake job and multiple fluid changes. No comp Was able to book appt online and was received at time expected. Simple inspection turned into a full brake job and multiple fluid changes. No complaint with service work, but it just would have been nice to have been cut a break on something given all the work performed. (ie. diagnostic charge or battery cleaning). More
Worst experience ever This service center is dishonest and tried to coerce me into unnecessary repairs. If I never return, I will be happy. Time to find anither mechanic This service center is dishonest and tried to coerce me into unnecessary repairs. If I never return, I will be happy. Time to find anither mechanic for sure. More
Software Upgrade Came in for a software upgrade on my Nissan Rogue. My car was taken in right when I got there and was done in an hour just as I was told. Excellent Came in for a software upgrade on my Nissan Rogue. My car was taken in right when I got there and was done in an hour just as I was told. Excellent service, no complaints!! More
Great service Like going here to get car worked on. Would recommend everyone go here would buy another vehicle here. Thank you so much thanks Like going here to get car worked on. Would recommend everyone go here would buy another vehicle here. Thank you so much thanks More
Great service Came in for a scheduled oil change and tire rotation. Great friendly service as always. I’ll return in January for my next one. Thanks! Came in for a scheduled oil change and tire rotation. Great friendly service as always. I’ll return in January for my next one. Thanks! More