Matthews Nissan of Clay
Liverpool, NY
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1,344 Reviews of Matthews Nissan of Clay
Excellent Mandel was excellent. He took the time to show me everything on the Rogue and was very friendly. I would recommend him to my friends. Mandel was excellent. He took the time to show me everything on the Rogue and was very friendly. I would recommend him to my friends. More
Great job Always good job and very professional , they always go over and above to explain each and every thing. I want to say thank you to all that have helpe Always good job and very professional , they always go over and above to explain each and every thing. I want to say thank you to all that have helped me to have a great experience. More
No notes In for oil change, noise in steering, sounds like as diesel Volkswagen on acceleration. Noted were read be to me at time of appt. Arrived... all noted In for oil change, noise in steering, sounds like as diesel Volkswagen on acceleration. Noted were read be to me at time of appt. Arrived... all noted gone... so told them about steering noise. Hour later, oil change all set folks. aAsked about steering... no idea what we were talking about. Not my first issue with service. 10+ year customer, multiple service issues. More
Lease turn in. New lease Salesman Sam Ryder and manager Ed worked with me in a professional manner. They have always treated me well, which is why I am a returning customer. T Salesman Sam Ryder and manager Ed worked with me in a professional manner. They have always treated me well, which is why I am a returning customer. This is my Fifth vehicle purchase from Fuccillo Nissan, and there will be a sixth. Thanks fellas! More
Service survey Friendly and helpful - appointment scheduled and no wait tim. I was also shown how to use the kiosk for future visits if staff is busy with another Friendly and helpful - appointment scheduled and no wait tim. I was also shown how to use the kiosk for future visits if staff is busy with another customer. More
Excellent Customer Service I was treated with great respect and much patience from all your staff . Excellent customer service. Thank you to all for a great customer experienc I was treated with great respect and much patience from all your staff . Excellent customer service. Thank you to all for a great customer experience . More
Friendly This isn’t my first time dealing with Fuccillo. Everyone is very friendly and they give the best deal that are available at that time ! This isn’t my first time dealing with Fuccillo. Everyone is very friendly and they give the best deal that are available at that time ! More
Tech aware and user friendly The new videos showing the vehicle is extremely nice. I love getting updates and not having to wait for a call. Please keep this service. The new videos showing the vehicle is extremely nice. I love getting updates and not having to wait for a call. Please keep this service. More
Friendly and professional Very professional and friendly and polite. No pressure, was accommodating. Asked alot of questions to give what I was looking for. Showed many opt Very professional and friendly and polite. No pressure, was accommodating. Asked alot of questions to give what I was looking for. Showed many options and colors. More
Efficent! We called last minute to get an oil change done and Hannah was amazing to get us in within 10 minutes. The gentleman who walked over to get us situate We called last minute to get an oil change done and Hannah was amazing to get us in within 10 minutes. The gentleman who walked over to get us situated was efficent and friendly also and got us in. Our salesman, Matt was there and came over and asked us how the car was and everything! We than got a video of everything that may need to be done with the car after the oil change. They came over, broke it down amd explained to us what could need attention. Because you're always so great we didnt to to out normal maintenance people and had Nissan do it. Besides the clock being changed on me (easy fix) the car feels so much better and smoother! We will forever only go there for Service! More