Matthews Nissan of Clay
Liverpool, NY
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1,344 Reviews of Matthews Nissan of Clay
Very good Service was good just wish we could of got a better price. Overall very happy with my new vehicle and will do business with them again. Service was good just wish we could of got a better price. Overall very happy with my new vehicle and will do business with them again. More
They always amazing in their job. My car running great. Matt the service guy always does a superb job in fixing my car. Glad nissan always professional and always a assuring me my car will get fic thank u Matt the service guy always does a superb job in fixing my car. Glad nissan always professional and always a assuring me my car will get fic thank u More
Finally got it right I has been in a few times to have a sensor fixed, 4th time was the charm. They fixed it this time, the did my recall early for me and oil change, alig I has been in a few times to have a sensor fixed, 4th time was the charm. They fixed it this time, the did my recall early for me and oil change, alignment and tire rotation. I will say I have stopped in for little things with out an appt and they gave always been great about resetting a warning or adding nitrogen to my tires if needed. Just wish the FEB sensor had not taken so many times to fix. More
Easy experience No nonsense, easy, and fast. I've leased two cars from Fuccillo now, and never had a problem. I would definitely recommend them for your next car. No nonsense, easy, and fast. I've leased two cars from Fuccillo now, and never had a problem. I would definitely recommend them for your next car. More
Coverage Had an issue with cost of service and service manager stepped up and adjusted price. Took in for a follow up and more work required they advised. Had an issue with cost of service and service manager stepped up and adjusted price. Took in for a follow up and more work required they advised. More
Purschase lease car Peter made what was sort of a frustrating purschase (because of how I purschased the car) as stress free as the situation could be. He was just as hel Peter made what was sort of a frustrating purschase (because of how I purschased the car) as stress free as the situation could be. He was just as helpful with this purschase as he was when I leased the car. More
Too long of wait Scheduled and oil change and inspection on my 2018 lease and took 2 hours. There was an emergency brake recall as well but 2 hours on a Friday night w Scheduled and oil change and inspection on my 2018 lease and took 2 hours. There was an emergency brake recall as well but 2 hours on a Friday night was way too long to wait. The service rep kept telling me almost done, almost done, and 45 min later we were done. Even a regular oil change takes a little over an hour every time I go. If it wasn’t free for the first year I wouldnt go. Plus they say your first 4 oil changes are free, but you have to do that within a year. My car was not washed as stated on the waiting room sign and usually I’ll get a top off of gas, but nothing.. More
Very helpful Great service.... friendly, knowledgeable, and listened to my questions. The video of my car made it very easy to understand what was wrong, and then Great service.... friendly, knowledgeable, and listened to my questions. The video of my car made it very easy to understand what was wrong, and then my car was fixed within 2 hours, I received a call when it was done, and I am good to go again! More
Battery replacement The tech Alec Brown was very helpful with installing my new battery. He went above and beyond his job title. If it wasn't for him I wouldn't have had The tech Alec Brown was very helpful with installing my new battery. He went above and beyond his job title. If it wasn't for him I wouldn't have had my car working again. I also want to thank Ashley from parts and Ron from service for helping with purchasing a new battery for my car. Everyone that helped did an outstanding job helping me get my car fixed. More
New lease Were able to find and quote my vehicle costume for me!! Didn’t take all day and done and gone in a timely manor. Courteous in every way. No pressure f Were able to find and quote my vehicle costume for me!! Didn’t take all day and done and gone in a timely manor. Courteous in every way. No pressure for something I didn’t want!! More