Matthews Nissan of Clay
Liverpool, NY
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1,344 Reviews of Matthews Nissan of Clay
Efficent! We called last minute to get an oil change done and Hannah was amazing to get us in within 10 minutes. The gentleman who walked over to get us situate We called last minute to get an oil change done and Hannah was amazing to get us in within 10 minutes. The gentleman who walked over to get us situated was efficent and friendly also and got us in. Our salesman, Matt was there and came over and asked us how the car was and everything! We than got a video of everything that may need to be done with the car after the oil change. They came over, broke it down amd explained to us what could need attention. Because you're always so great we didnt to to out normal maintenance people and had Nissan do it. Besides the clock being changed on me (easy fix) the car feels so much better and smoother! We will forever only go there for Service! More
Always get the best service I have been leasing cars for 9 years almost with fucillo nissan and love the service i get everytime I come no matter what the reason is. I have been leasing cars for 9 years almost with fucillo nissan and love the service i get everytime I come no matter what the reason is. More
Fast and friendly Had the vehicle ready fast and was on my way. Very friendly staff. Merry Christmas free service because car was purchased there. 23 point clubbed and Had the vehicle ready fast and was on my way. Very friendly staff. Merry Christmas free service because car was purchased there. 23 point clubbed and fluids filled. More
Poor customer service/lack of documentation Please send the correct information (title/registration) to the DMV as I am being mistreated due to a lack of documentation on your offices part! Please send the correct information (title/registration) to the DMV as I am being mistreated due to a lack of documentation on your offices part! More
Excellent My overall experience was wonderful. I got in right away and my car was fixed in a timely manner.I would definitely recommend your dealer. My overall experience was wonderful. I got in right away and my car was fixed in a timely manner.I would definitely recommend your dealer. More
Regular scheduled oil and filter change Brought my car in for an oil change and was very happy with the service and efficiency of the service department and employees. Did not attempt o enc Brought my car in for an oil change and was very happy with the service and efficiency of the service department and employees. Did not attempt o encourage unnecessary service, just took care of what I needed. Did suggest further service but as the car is leased and returning in 6 months, was decided against, not needed . More
friendly tho would choose a different salesman the exsperience was fast however the saleman was more about getting through it and not explaining everything which was because he didnt really know th the exsperience was fast however the saleman was more about getting through it and not explaining everything which was because he didnt really know the answer. it wasnt until i got to finance they explained and informed me that the saleman should have said all this. Loved Hannah tho very sweet actually talks to customers More
Oil change and inspection Oil change, inspection and overall check of vehicle was completed with in an hour. Staff was knowledgeable and friendly.will service vehicle here in Oil change, inspection and overall check of vehicle was completed with in an hour. Staff was knowledgeable and friendly.will service vehicle here in the future More
Lease My old lease was expiring in December . I brought it in and got a new car . I stayed with the rogue . It’s a very good vehicle My old lease was expiring in December . I brought it in and got a new car . I stayed with the rogue . It’s a very good vehicle More
Perfect Will Johnson great and knowledgeable. My car had no rugs in it that was disturbing but otherwise ok. May come back my boyfriend needs cargo van Will Johnson great and knowledgeable. My car had no rugs in it that was disturbing but otherwise ok. May come back my boyfriend needs cargo van More