Back

Matthews Nissan of Clay

Liverpool, NY

4.1
1,344 Reviews

3893 NY-31

Liverpool, NY

13090

Directions

By Type

1,344 Reviews of Matthews Nissan of Clay

September 05, 2018

Always wonderful Im always able to get an appointment that works for me. They explain everything to me in words I can understand. Estimated time for working on the ca More

by venett2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service guys, Vincent Dierkes
Sep 06, 2018 -

Matthews Nissan of Clay responded

Thank you for choosing to service your vehicle with us. We appreciate your loyalty and look forward to seeing you again the future. Safe travels.

September 04, 2018

Easy and friendly Marc was great throughout the whole process, he made it quick and simple. He was very friendly and knowledgeable as well as attentive to what I was lo More

by VMHAYES88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Spatola
Sep 06, 2018 -

Matthews Nissan of Clay responded

Thank you for your review of your recent experience with Marc. We greatly appreciate your feedback and business. Enjoy your new vehicle!

September 03, 2018

Good service all around I would have given 5 stars but I don't agree with the car buying process. But other than that good service and I would recommend them to anyone. I h More

by Niles L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pannozzo, Marc Spatola
Sep 03, 2018 -

Matthews Nissan of Clay responded

Thank you for your review! We appreciate your business and look forward to working with you again in the future.

September 03, 2018

Service received The sales manager, Johnny I believe (jannesi), was amazing and worked hard to get us approved for the vehicle we wanted. He went above and beyond to h More

by CORTNEY726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy, johnny
Sep 03, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review! We appreciate the 5 star rating and are happy that our finance team was able to get you into a vehicle you love. Enjoy!

September 02, 2018

Expectations surpassed The most pleasant experience in car shopping. Sam was incredible and highly recommend him to anyone shopping for a new car. Sam created a completely p More

by Nikki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Ryder
Sep 03, 2018 -

Matthews Nissan of Clay responded

Thank you for the excellent review of your experience with Sam. We appreciate you choosing to do business with us and are happy to hear you enjoyed you time with Sam. Enjoy the new car!

September 02, 2018

Had a scheduled appt Appt set up for oil change and tire rotation. Took an hour. Getting used to bringing things i can do because always a wait. Seems a long time. No More

by jigsawjoan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Girl at the service desk.
Sep 03, 2018 -

Matthews Nissan of Clay responded

Thank you for leaving your feedback. We are always looking to improve our process and minimize wait times for customers. We will certainly discuss this with out team in hopes to improve your satisfaction during your next visit.

September 02, 2018

No pressure 3 rd lease from here. Never any pressure,only smiles and friendly advice and answers to all our questions. Great job getting the numbers to fit our bu More

by dscarantino1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie, Robert Hope, Vincent Dierkes
Sep 03, 2018 -

Matthews Nissan of Clay responded

Thank you for your repeat business! We appreciate the review and look forward to seeing you again when you are ready for vehicle number 4 from us. Enjoy.

September 01, 2018

front bumper When I originally purchased the vehicle the collision department glued the bumper on and it didn’t hold. The service department had a new bumper put More

by MIKEDCPT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Dierkes
Sep 01, 2018 -

Matthews Nissan of Clay responded

Thank you for your review. We are happy to hear we took care of your concern and that you are happy with your vehicle. Safe travels.

September 01, 2018

Great place to do business We have purchased many vehicles over the years and had never felt as comfortable with other dealerships as we do at Fucillo Nissan. From the salespers More

by sheldan588
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed the sales manager , Marc Spatola
Sep 03, 2018 -

Matthews Nissan of Clay responded

Thank you for your many years of loyalty and for taking the time to leave a fantastic review of your most recent experience. We appreciate your faith in our entire dealership and look forward to seeing you again in the future.

September 01, 2018

Great easy way to get new car Salesmen were great went out of there way to get this new car for my wife in a very quick professional way . Was at a different dealership the night More

by SCOTT.BECKWITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Ryder
Sep 01, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review and for offering us the opportunity to earn your business. We hope you enjoy your new Rogue and look forward to doing business with you again in the future. Enjoy!

...
124
...