Matthews Nissan of Clay
Liverpool, NY
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1,344 Reviews of Matthews Nissan of Clay
Very happy! Very helpful when I had issue with my car. I called the service dept and they told to come right in. They fixed the problem! Very helpful when I had issue with my car. I called the service dept and they told to come right in. They fixed the problem! More
Oil Change Went in for my first oil change on my 2017 Rogue and was treated great . The service advisor took care of me instantly and showed me where to wait. Af Went in for my first oil change on my 2017 Rogue and was treated great . The service advisor took care of me instantly and showed me where to wait. After awhile she came to get me, had me sign a few papers, walked me to my car and I was on my way More
Great The car was great and the process wasn’t long at all. The employees were very helpful and i really needed a car now haha The car was great and the process wasn’t long at all. The employees were very helpful and i really needed a car now haha More
Courtious and professional staff. The staff made three attempts to contact me early in the morning about my car. Do to my work I did not hear my phone ring. I appreciate their due dili The staff made three attempts to contact me early in the morning about my car. Do to my work I did not hear my phone ring. I appreciate their due diligence. I was fully informed about all required work and suggested repairs. I bought my car at this dealership in December of 2014. From the beginning till now I have had only the best treatment and service. Thanks to all that work there. More
Mandel was awesome. He listened to what interested me. Then helped make the whole process, a great experience. I sent my grandaughter to you a year ago. was awesome. He listened to what interested me. Then helped make the whole process, a great experience. I sent my grandaughter to you a year ago. More
My 9th try to fix issue however, first attempt by Fuccillo I have been trying for 18 months to get help with an engine issue with my 2017 Titan. Four service centers later and with the help of a Tech rep from I have been trying for 18 months to get help with an engine issue with my 2017 Titan. Four service centers later and with the help of a Tech rep from Nissan, I think, the issue has been resolved. Your tech was amazing, your Service Coordinator, Samantha, could not have been more helpful. More
Always a pleasant experience when I come in your Dealership The staff is knowledgeable, always polite, helpful when I come in. I always get important details from the sales rep about the vehicles that I have q The staff is knowledgeable, always polite, helpful when I come in. I always get important details from the sales rep about the vehicles that I have questions on. More
Terrible experience We brought our car in for inspection to which it failed on front breaks. All breaks were fine, car only had 20,000 miles on it. Feel like I was being We brought our car in for inspection to which it failed on front breaks. All breaks were fine, car only had 20,000 miles on it. Feel like I was being sold something I did not need. More
Buying experience Zak was an amazing salesman and made everything I wanted happen! Nissan should be proud that they have a dealership that holds true to their mission! Zak was an amazing salesman and made everything I wanted happen! Nissan should be proud that they have a dealership that holds true to their mission! More
Friendly and professional I researched many cars and dealers online first. Fucillo’s was open on Labor Day and responsed to my online query in minutes. Everyone was nice and he I researched many cars and dealers online first. Fucillo’s was open on Labor Day and responsed to my online query in minutes. Everyone was nice and helpful and made it a less intimidating process. I bought a Forte with Marc S.’s help and he was professional and didn’t pressure me. I had a good experience overall. More