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Matthews Nissan of Clay

Liverpool, NY

4.1
1,344 Reviews

3893 NY-31

Liverpool, NY

13090

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1,344 Reviews of Matthews Nissan of Clay

September 07, 2018

Very happy! Very helpful when I had issue with my car. I called the service dept and they told to come right in. They fixed the problem! More

by JEFFCHARLES21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hope
Sep 10, 2018 -

Matthews Nissan of Clay responded

Thank you for your review! We appreciate you offering us the opportunity to assist you and are happy to hear that we got you in quickly to resolve your concern.

September 07, 2018

Oil Change Went in for my first oil change on my 2017 Rogue and was treated great . The service advisor took care of me instantly and showed me where to wait. Af More

by GARYSHEER6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't get any names
Sep 10, 2018 -

Matthews Nissan of Clay responded

Thank you for your review! We appreciate your kind words and are happy to hear we got you back on the road in no time. We look forward to seeing you back when you are ready for your next free service!

September 07, 2018

Great The car was great and the process wasn’t long at all. The employees were very helpful and i really needed a car now haha More

by STEPHONLITTLE47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Spatola
Sep 10, 2018 -

Matthews Nissan of Clay responded

Thank you for leaving your feedback and review of your experience with Marc. We appreciate your business and hope you enjoy your new vehicle!

September 07, 2018

Courtious and professional staff. The staff made three attempts to contact me early in the morning about my car. Do to my work I did not hear my phone ring. I appreciate their due dili More

by dmoff771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy in service
Sep 10, 2018 -

Matthews Nissan of Clay responded

Thank you for taking the time to leave your feedback and review of your recent experience. We appreciate you not only purchasing the vehicle from us but also servicing it with us. Enjoy and safe travels.

September 06, 2018

Mandel was awesome. He listened to what interested me. Then helped make the whole process, a great experience. I sent my grandaughter to you a year ago. More

by ADAIREHULL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandel Robinson
Sep 06, 2018 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star review of your experience with Mandel. We appreciate your business and any referrals that you send our way. Thanks again and enjoy the new vehicle!

September 06, 2018

My 9th try to fix issue however, first attempt by Fuccillo I have been trying for 18 months to get help with an engine issue with my 2017 Titan. Four service centers later and with the help of a Tech rep from More

by KIOWA397
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Hall
Sep 10, 2018 -

Matthews Nissan of Clay responded

Thank you for leaving your feedback! We are happy that we were the dealer that was able to resolve your concern after many repeated attempts elsewhere. Thanks again and safe travels.

September 05, 2018

Always a pleasant experience when I come in your Dealership The staff is knowledgeable, always polite, helpful when I come in. I always get important details from the sales rep about the vehicles that I have q More

by MDEMONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steffanie Bergman, Mandel Robinson
Sep 06, 2018 -

Matthews Nissan of Clay responded

Thank you for the perfect rating. We appreciate your business and are happy to help you out any time that you visit the dealership. Enjoy!

September 05, 2018

Terrible experience We brought our car in for inspection to which it failed on front breaks. All breaks were fine, car only had 20,000 miles on it. Feel like I was being More

by carsibnac
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Alberts, Marc Spatola, Sam Ryder, William Holleran, Mandel Robinson, Robert Hope, Muhamad Ashkar, Robbie McGibony, Vincent Dierkes
September 05, 2018

Buying experience Zak was an amazing salesman and made everything I wanted happen! Nissan should be proud that they have a dealership that holds true to their mission! More

by DAWNSKIDDYKINGDOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zak
Sep 06, 2018 -

Matthews Nissan of Clay responded

Thank you for taking the time to leave your review of your experience with Zak. We are happy to hear that everything went great and hope you enjoy your new vehicle!

September 05, 2018

Friendly and professional I researched many cars and dealers online first. Fucillo’s was open on Labor Day and responsed to my online query in minutes. Everyone was nice and he More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Spatola
Sep 06, 2018 -

Matthews Nissan of Clay responded

Thank you for the awesome review! We were happy to be here for you on a Holiday and respond to your inquiry promptly. Thanks for offering us the opportunity to earn you business and enjoy the new Forte!

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