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Matthews Nissan of Clay
Liverpool, NY
1,344 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,344 Reviews of Matthews Nissan of Clay
September 12, 2018
Incredible The staff is amazing. Any time I need anything they go above and beyond. I recently bought the Kicks and Vince and Zak made everything so easy for me. The staff is amazing. Any time I need anything they go above and beyond. I recently bought the Kicks and Vince and Zak made everything so easy for me. Zak even stayed after closing to help me move my things from my old car to my new one. They are the best! More
by MARYISRAD462
Verified CustomerEmployees Worked With
Vincent Dierkes, Zak Ispahani
September 12, 2018
Unbelievable service department! I’ll tell ya what. Fuccillo Nissans service depratment is like nothing I have ever seen. The service advisors are so helpful. The service area is so c I’ll tell ya what. Fuccillo Nissans service depratment is like nothing I have ever seen. The service advisors are so helpful. The service area is so clean they serve premium coffe. I just can’t get enough. I can’t wait for my next oil change More
by ANNESI90
Employees Worked With
Joe Alberts, Marc Spatola, Sam Ryder, Mandel Robinson, Muhamad Ashkar, Robbie McGibony, Vincent Dierkes, Peter Ciambriello, Zak Ispahani, Edward Murray
September 12, 2018
Excellent service I pulled into the garage told the service man what I needed done to my car. While my car was being serviced I went into showroom and had a cup of coff I pulled into the garage told the service man what I needed done to my car. While my car was being serviced I went into showroom and had a cup of coffee and read. I wasn’t even finished with my coffee when the gentleman told me my car was finished. It was raining so he explained he couldn’t wash the car but he vacuumed my front out. It was wonderful. More
by MARGECORSONITI
Employees Worked With
Matt Ryan
September 12, 2018
Super service Excellent facility from the time I arrived till the time I left.Quick service clean and a friendly staff.waiting area was also excellent .Thanks. Excellent facility from the time I arrived till the time I left.Quick service clean and a friendly staff.waiting area was also excellent .Thanks. More
by TRUSSO23
Employees Worked With
None
September 10, 2018
Wonderful experience I came in mind of where I wanted to be on the price and I got what I was looking for without haggling for the price. I came in mind of where I wanted to be on the price and I got what I was looking for without haggling for the price. More
by JMAYHEW1956
Employees Worked With
Cindy Mills, Marc Spatola
September 10, 2018
Sam was instrumental in retaining my business. Sam is the only reason I am driving a Nissan Rogue. I was not happy with this dealership but he has convinced me to give Nissan another chance. He w Sam is the only reason I am driving a Nissan Rogue. I was not happy with this dealership but he has convinced me to give Nissan another chance. He was professional, courteous and saved a potential lost customer. Fuccillo Nissan is fortunate to have him on staff. More
by lflynner02
Employees Worked With
Sam Ryder
September 09, 2018
Fantastic Service I’ve been coming to Fucillo for over 3yrs now & I have to say I’ve never been disappointed. The service dept is top notch & the wait time from start I’ve been coming to Fucillo for over 3yrs now & I have to say I’ve never been disappointed. The service dept is top notch & the wait time from start to finish is always an hour or less. I was a bit disappointed this time though because I normally get a complimentary car wash but did not this time. Maybe this isn’t being offered any longer, but regardless I am absolutely pleased with the service, people & altogether my whole experience. Thank you! More
by DSTOCKT1209
Employees Worked With
Sam Ryder, Mandel Robinson
September 09, 2018
Honest and straightforward Other than paying a few hundred dollars every time I just go in for an oil change as there's all these things to do because of lease, the guys always Other than paying a few hundred dollars every time I just go in for an oil change as there's all these things to do because of lease, the guys always seem very nice and do what they're told by the company which I can understand. Also who keeps putting on the rap music I am so sick of being tortured, there must be something generic everybody likes. I have two young people at home and neither one of them listen to that crap. Often these songs are filled with filth and obnoxious stuff. Plus everytime I'm there the sales guys always are goofing around and looking unprofessional and telling off-color jokes and other such stuff really not cool. More
by avonskiff
Employees Worked With
I've never worked with 10 employees.
September 08, 2018
Service visit I came in for routine maintenance on my car and I checked out one of the new model Kicks while at the dealership. Mark S helped me and let me take the I came in for routine maintenance on my car and I checked out one of the new model Kicks while at the dealership. Mark S helped me and let me take the Kicks for a test drive. More
by kjbogart65
Employees Worked With
Marc Spatola
September 08, 2018
sales great, service not so much While they were helpful in securing our new car, the car's windshield had a chip in it that we did not notice before leaving. We had phone problems, s While they were helpful in securing our new car, the car's windshield had a chip in it that we did not notice before leaving. We had phone problems, so the dealership may have had problems contacting us. We contacted them again and they said they would handle it , We have not heard anything from the dealership and we contacted the salesman, Moody the sales manager for used cars and we talked to the service people. No one has contacted us to address this issue. Bottom line is if they wont fix this small problem on the week of the sale, how do I trust them with service. If I cant trust them with service, why should I buy from them in the future. I am in the market for a place to buy cars and have them serviced in the same place. I guess it not them. More
by HAKES344@hotmail.com
Employees Worked With
Moody sales manager, service department, William Holleran
