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Matthews Nissan of Clay
Liverpool, NY
1,344 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,344 Reviews of Matthews Nissan of Clay
September 15, 2018
Great experience. There was no high pressure,sales person,Peter was knowledgeable,and very attentive and very helpful.Sales manager was very attentive also.Had great re There was no high pressure,sales person,Peter was knowledgeable,and very attentive and very helpful.Sales manager was very attentive also.Had great relationship with all involved. More
by DECARLO430
Verified CustomerEmployees Worked With
Mr aniece., Peter Ciambriello
September 15, 2018
Oil change Quick and painless oil change at Clay Fucillo Nissan. Top quality staff and waiting arrangements. Nice, simple, and easy. I would highly recommend the Quick and painless oil change at Clay Fucillo Nissan. Top quality staff and waiting arrangements. Nice, simple, and easy. I would highly recommend the service and staff to anyone who requests. More
by THERYANBERGMAN
Employees Worked With
Andrew Osborne
September 15, 2018
Disappointing Service Manager is the worst I’ve ever dealt with. - The Parts Dept tries to make up for the inefficienties of the Service Dept. I also asked for the Service Manager is the worst I’ve ever dealt with. - The Parts Dept tries to make up for the inefficienties of the Service Dept. I also asked for the General Manager to call me and nationally he hid under the desk More
by ric.davis
Employees Worked With
Clayton, Muhamad Ashkar, Robbie McGibony
September 15, 2018
Oil change and inspection We stopped by to schedule a oil change and inspection. They got us right in Everytime we take our car in they do a good job. We stopped by to schedule a oil change and inspection. They got us right in Everytime we take our car in they do a good job. More
by JAMES.CLARK27
Employees Worked With
Peter Ciambriello
September 15, 2018
Service review Fairly routine visit but treated very well by everyone I came in contact with and they kept me advised as the work progressed. They reviewed the work Fairly routine visit but treated very well by everyone I came in contact with and they kept me advised as the work progressed. They reviewed the work with me and were knowledgeable as to my vehicle and the work orders being done. More
by mdr4biz
Employees Worked With
Service Dept personnel led by Ron Burkhart
September 14, 2018
Mixed review Car was towed in after hours due to a snapped shifter cable. It was fixed timely, and the recalled air bags were replaced. When I went to pick up the Car was towed in after hours due to a snapped shifter cable. It was fixed timely, and the recalled air bags were replaced. When I went to pick up the car, the check engine light was on. No idea how it could have been missed during the multi point inspection. Code was ran and it was a piston misfiring. I had to leave the car and pay another diagnosis fee. The agent was nice, and gave me a loaner for my trouble. Turned out I needed a new coil. That was also fixed with no issue. Mixed reviews because everyone was beyond apologetic but my car was still stuck at the shop for 2 days and I was charged twice to figure out what was broke. More
by katyschmidt14
Employees Worked With
Andrew Trombley
September 14, 2018
great service our car salesman went far and beyond our expectations to get us the car we wanted thank you Zak, you were very helpful and awesome our car salesman went far and beyond our expectations to get us the car we wanted thank you Zak, you were very helpful and awesome More
by NIKKICOLE13027
Employees Worked With
Zak Ispahani
September 14, 2018
Quick friendly work They diagnosed my problems and got my car fixed quickly and they were very friendly as well. Did not feel pressured in anyway to get anything done th They diagnosed my problems and got my car fixed quickly and they were very friendly as well. Did not feel pressured in anyway to get anything done that didnt need to be done either. They offered me suggestions on what needed to be done and gave me advice on when I could do it. More
by kourtney.mccutcheon88
Employees Worked With
Andrew Osborne
September 14, 2018
Service visit Good service. Friendly staff. Oil change and tire rotation. Found a hole in my tire, patched it up. Also ordered a speaker for me, as I have one th Good service. Friendly staff. Oil change and tire rotation. Found a hole in my tire, patched it up. Also ordered a speaker for me, as I have one that is blown in my Murano. More
by RC
Employees Worked With
Sam in service.
September 14, 2018
In & Out Friendly as always. Drove in without an appointment got me in immediately for an oil change. Only thing I missed was my car not getting a quick wash. Friendly as always. Drove in without an appointment got me in immediately for an oil change. Only thing I missed was my car not getting a quick wash. More
by HMC
Employees Worked With
Ron Burghart, Vincent Dierkes
