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Matthews Nissan of Clay

Liverpool, NY

4.1
1,344 Reviews

3893 NY-31

Liverpool, NY

13090

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1,344 Reviews of Matthews Nissan of Clay

August 31, 2018

Not Your Dreaded Car Dealership Experience Dealing with Mandel Robertson was a pleasant, friendly and delightful experience. Give him a raise Billy! His professionalism made my deal easy and c More

by JAMES.SOKOLOWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandel Robinson
Sep 01, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review of your experience with Mandel. We appreciate your business and were happy to take the time to get you in the vehicle that fit your needs. Thanks again and enjoy the new car!

August 31, 2018

What an amazing experience! I called in the around 9 in the morning to make an appointment because my vehicle was making a "crunching" noise when you turned the wheel. I was expe More

by Duffduff11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha in service
Sep 01, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review of your recent service experience! We are happy to hear you appreciated the amenities offered here and that Samantha put you at ease when it came to having your vehicle repaired. Thanks again and safe travels.

August 30, 2018

Oil change The service I received was efficient and timely. I was disappointed that only the drivers side of my car was vacuumed and the passengers side was unto More

by BREMATLON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Holleran
Aug 31, 2018 -

Matthews Nissan of Clay responded

Thank you for taking the time to leave your feedback. We appreciate you choosing to do business with us and will certainly take your concerns into consideration when looking to improve our process and experience of our customers.

August 30, 2018

The car salesman Marc Spatola gave me outstanding service. Marc went the whole 9 yards with me to get me the vehicle I wanted. He was very involved with talking with his manager to locate the exact car I wan More

by Bjharris22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Spatola, Robbie McGibony
Aug 30, 2018 -

Matthews Nissan of Clay responded

Thank you for your business and for taking the time to leave a great review of your experience with Marc. We hope you enjoy your new vehicle and look forward to dealing with you again in the future!

August 30, 2018

Good service We received promo service, my only thing is they don’t wash your car or vaccuum out any more. But that’s not the end of the world. Everyone was very f More

by VBASILE806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember our guys name
Aug 31, 2018 -

Matthews Nissan of Clay responded

Thank you for your feedback and for choosing to do business with Fuccillo. We appreciate your input and will certainly take it into consideration when looking to improve our process and customer experience. Thanks again.

August 29, 2018

Excellent customer service..Marc was very knowledgeable and friendly. He is a saleman that was very patience. Mark would answer any questions that you ask. He m More

by JACQUCHAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Spatola
Aug 29, 2018 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star rating of your experience with Marc. We thank you for choosing to do business with Fuccillo and look forward to assisting you again in the future.

August 29, 2018

Oil change Everything was great except the way they park the cars that are finished. My car was blocked in and I couldn’t get out until the owner of the car in f More

by WKTG128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hope
Aug 29, 2018 -

Matthews Nissan of Clay responded

Thank you for the review of your experience! We appreciate your feedback and will certainly look into addressing these concerns to make future visits more pleasurable.

August 29, 2018

Fast, friendly, and thorough. I have never had a bad experience at this service center. The employees are always courteous and helpful. They always explain everything they intend t More

by jasonquick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Aug 29, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review and for your loyalty to our dealership. We appreciate you taking the time to leave your feedback and look forward to seeing you again in the future.

August 29, 2018

Mandell was great to work with while purchasing our car. The customer service was great. Mandell, our salesman, even guided us through the purchasing process on his day off. William was also helpful in nar More

by JK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Holleran, Mandel Robinson
Aug 29, 2018 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star rating. We greatly appreciate your business and are happy to hear that Mandel and Will took great care of you. Enjoy your new vehicle!

August 29, 2018

We’re prompt friendly and professional The work that I had done was completed before the time that they had stated. The service employee was prompt friendly and professional. He updated me More

by josan48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Aug 29, 2018 -

Matthews Nissan of Clay responded

Thank you for taking the time to leave a review of your recent service experience. We greatly appreciate your recommendation and your business.

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