Lynch Toyota of Auburn
Auburn, AL
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306 Reviews of Lynch Toyota of Auburn
Satisfied After a little negotiations, I drove home in my fourth new Toyota and a happy customer. I hope to be a repeat customer in the future. After a little negotiations, I drove home in my fourth new Toyota and a happy customer. I hope to be a repeat customer in the future. More
Poor Organization and Customer Service First time receiving service through this dealership and after waiting an hour I approached a tech who rudely told me he was only a tech and said to s First time receiving service through this dealership and after waiting an hour I approached a tech who rudely told me he was only a tech and said to speak with someone at the desk. Well I spoke with Frank who to my amazement he had not entered my car info and my information into their system. Not 1 appology for this error. 1 hour and 30 minutes for an oil change will not be returning More
Schedule oil change Came in for a schedule oil change. Lisa, one of 4 ASM met me at my car. We discussed oil change and tire rotation. Lisa stated that the service techni Came in for a schedule oil change. Lisa, one of 4 ASM met me at my car. We discussed oil change and tire rotation. Lisa stated that the service technician would also check over car to see if anything else might need attention. They changed out cabin air filter and engine air filter and informed me of one other issue. Lisa, the ASM and the technical were very informative about the needs for my car. More
Good. They couldn’t find my keys. Had to go back the next d Had to come back the next day. They left a hose off. Check engine light came on. The people were really nice. When I went back they took it right in t Had to come back the next day. They left a hose off. Check engine light came on. The people were really nice. When I went back they took it right in the shop and fixed it. More
Excellent Customer Service I have always been treated and greeted with professional and consistent service. The CS reps are unparalleled to none in this area, in my opinion.... I have always been treated and greeted with professional and consistent service. The CS reps are unparalleled to none in this area, in my opinion.... I have been a customer at Lynch Toyota of Auburn, Al. since 2013, if I am not mistaken, and have had the pleasure of being served by the same employees.... "little turnaround"" which says a lot....They are knowledgeable in their area of expertise and have given me excellent advice about the overall care of my 4Runner.... Danelle and Francisco are usually my care givers and should be rewarded for their continuous reliability in customer satisfaction.....I wish they could get some type of recognition or reward for their consistencies..... They really understand the true meaning of the words... CUSTOMER SATISFACTION!!!!! Sincerely, Angela Harrison/A TRUE Satisfied Customer More
Oil change over 2 hours 2 hour oil change 7:45a.m. appt took almost to 10a.m. not the first issue with the service dept. That's why 2 stars didn't review first too times caus 2 hour oil change 7:45a.m. appt took almost to 10a.m. not the first issue with the service dept. That's why 2 stars didn't review first too times cause wanted to see if service got better. The service department will make me go some where else. sales people and finance departments are great. Service department makes it not worth buying a Toyota again. More
Terrific Dealership Lynch Toyota of Auburn is fabulous, the staff is extremely nice and helpful. I highly recommend this dealership, they are SUPER and I will return. Lynch Toyota of Auburn is fabulous, the staff is extremely nice and helpful. I highly recommend this dealership, they are SUPER and I will return. More
5000 mile service Lynch toyota of Auburn is the best.I have felt with plenty of other dealerships, and lynch Toyota is by far my favorite place to take my car. They had Lynch toyota of Auburn is the best.I have felt with plenty of other dealerships, and lynch Toyota is by far my favorite place to take my car. They had me in and out in less than an hour, instead of waiting all day or picking it up the next day. Love this place. More
Great service Had a great experience for our Toyota care 5,000 mike service appointment! Staff was friendly and very helpful! Definitely recommend Lynch Toyota of A Had a great experience for our Toyota care 5,000 mike service appointment! Staff was friendly and very helpful! Definitely recommend Lynch Toyota of Auburn! More
DO NOT GO THERE Let me start by saying if you think this deal is bad there "servicing is worst". This is NOT a lynch Toyota, this a "leech" Toyota. I had gone to buy Let me start by saying if you think this deal is bad there "servicing is worst". This is NOT a lynch Toyota, this a "leech" Toyota. I had gone to buy a vehicle but end up buying from Columbus dealer. In my last two trips to servicing, I only had worst treatment. I can't really comment on the quality of their mechanical work but their wait time is terrible. But here's what made me decide to write this review. On April, I went for oil change, after two hours of waiting they brought me list of things to do including engine and dash air filter which I authorized but "front brake pads" I decided to wait because I did not have time. So, today I go for the brake pad change. I told the guy " I want brake pads changed". I want only the service included in the coupon deal ($99 and that was the only deal they had in website) which did not included "resurfacing". After two hours they told me the car is ready and gave me bill of $227.16. so apparently they did the resurfacing...Then started the blame game.. They inferred that "I lied". They bullied me, finger pointed my integrity but I hold my grounds and left after paying $116. but in between I had a tense one hour completely unwarranted. At one point the guy threatened me to put "mechanic lien" in my car. Can you believe it? Help yourself. save your sanity and AVOID them. More