I spoke to a sales person for a few weeks before visiting - rachelcotney5
I spoke to a sales person for a few weeks before visiting Allen Turner Toyota. I explained what I was looking to do, what I could spend and the vehicles I was interested in. I made it very clear. I’m not rich, I know what car dealerships do and I am the easiest person to talk too. From the time I arrived at the dealership until the time I left the entire experience was wrong. I was pushed away from what I wanted and was talked into a new vehicle that cost more. I understood what they were trying to do but it’s not what I had planned. But I was open to the offer. I was explained that I was upside down in my Jeep which I already knew. When he brought the offer out I was told I was $5000.00 upside down. Of course I don’t want that but knew I would be. That was not the problem. I thought we were talking numbers before running my credit to see if I was even interested. Nope! Credit was run. I asked why the new car had a sales price but they charged me full. He said he didn’t know. I was confused. Plus the website said they give over $4500.00 of KBB offer. I informed him that he thought I wouldn’t notice. That was an additional $4000.00. So I’m actually $9000.00 in negative equity. The payment was double what I told him from the beginning, my credit was run for no reason and the car I was looking at they did not want to discuss. The website also states that they offer $4500.00 over KBB. When I started asking questions of what was going on the salesman got so frustrated with me. It was so weird! I told I’m to not talk to me like I’m dumb. Two things about me…don’t lie to me and certainly don’t talk or treat me like I’m stupid! I may not have a lot of money but that doesn’t mean I’m stupid! Just be honest. He didn’t want to talk to me anymore and told me to have a good day. Walked out and he went straight to another couple. I asked my husband if I did something wrong. He said no…you just didn’t let them run over you. It was the worst experience I have ever had at a car dealership! Cason Short is a terrible salesperson and the dealership reached none of my needs. It has really bothered me and it takes a lot to get to me. I WOULD NEVER USE ALLEN TURNER TOYOTA.
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