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Lou Bachrodt Auto Mall
Rockford, IL
2,298 Reviews
Welcome to Lou Bachrodt Auto Mall, where exceptional customer service has driven everything we do for generations. Proudly serving Rockford, Illinois, and the surrounding region, we offer an extensive selection of new Chevrolet, Buick, GMC, Volkswagen, and BMW models, along with one of the area's largest inventories of quality pre-owned cars, trucks, and SUVs.
As a family-owned dealership, we've built our reputation on honesty, transparency, and treating every customer like a neighbor. Whether you're shopping for your next vehicle, servicing your current one, or exploring financing options, our experienced team is committed to making every step of your journey simple, enjoyable, and stress-free.
At Lou Bachrodt Auto Mall, we're here for more than just the sale, we're here to earn your trust for years to come.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 29, 2026
Dealership was quick and easy about doing my oil change.
I was very happy with what they offer. The Salesman also told me about the new 540 that is about to come into the market. I hope they let me test dri
More
by hman0128
Verified Customer
Verified Customer
Employees Worked With
Michael Fair
August 28, 2026
Service manager, Chelsea identified a problem and
facilitated the repair, fortunately, under the warranty which was gratefully appreciated.
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by DONBHALL
Verified Customer
Verified Customer
Employees Worked With
Chelsea
August 26, 2026
They were able to fit the car into their schedule on
short notice. Thank you.
More
by rpearson4
Verified Customer
Verified Customer
Employees Worked With
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Home Delivery
- Instant Financing
- No Contact Transactions
- Pet Friendly
- Quick Lube
- Shuttle Service
- Television
- Vending Machines
