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Lou Bachrodt Auto Mall
Rockford, IL
2,295 Reviews
Welcome to Lou Bachrodt Auto Mall, where exceptional customer service has driven everything we do for generations. Proudly serving Rockford, Illinois, and the surrounding region, we offer an extensive selection of new Chevrolet, Buick, GMC, Volkswagen, and BMW models, along with one of the area's largest inventories of quality pre-owned cars, trucks, and SUVs.
As a family-owned dealership, we've built our reputation on honesty, transparency, and treating every customer like a neighbor. Whether you're shopping for your next vehicle, servicing your current one, or exploring financing options, our experienced team is committed to making every step of your journey simple, enjoyable, and stress-free.
At Lou Bachrodt Auto Mall, we're here for more than just the sale, we're here to earn your trust for years to come.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 12, 2026
Jose was an excellent salesman.
He went above and beyond when selling the Trax to me. He is one of the best salesmen that I have ever delt with. He is an asset to Lou Bachrodt.
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by Valarie V
Verified Customer
Verified Customer
August 11, 2026
Friendly, Courteous, Accommodating, Willing to get you
into a car within your budget, Very Personable
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by bestgrandmaof6val@gmail.com
Verified Customer
Verified Customer
Employees Worked With
Other Employees :
Bill in charge of paperwork
August 06, 2026
Jose was an absolutely excellent salesman.
He knew I had a time limit and was able to get me in and out to be on time for work same day! Would love to see more salesman like him in the future!
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by RISAIAH420
Verified Customer
Verified Customer
Employees Worked With
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Home Delivery
- Instant Financing
- No Contact Transactions
- Pet Friendly
- Quick Lube
- Shuttle Service
- Television
- Vending Machines
