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Nathaniel Groebner

Overview Reviews (19)

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Nathaniel Groebner

Imports Manager

Lou Bachrodt Auto Mall

7070 CHERRYVALE N BLVD
Rockford, IL 61112

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4.5

19 Reviews

Overview Reviews (19)

4.5

19 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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19 Reviews of Nathaniel Groebner

November 07, 2026

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Employee Rating

Lou knows how to take care of their Corvette customers. Always in good hands when I bring the Vette in for service. Keep it up team! Always in good hands when I bring the Vette in for service. Keep it up team! More

by pick01907

Verified Customer

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Finance Experience

Recommend Dealer

Yes

October 29, 2026

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you have to fight for right if it is comming out of their pocket. Crook their pocket. Crook More

by j0_f0_a11

Verified Customer

Sales Price Transparency

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Recommend Dealer

Other Employees Tagged: Adam Dokken, Sam Ferrille, Al Luna, Araceli Aguilar, Jeremiah Moore, Joel Ortiz, Alyssa Portales, Melly Puleo, Joe K. Luy

October 05, 2026

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Original complaint still showing after approx $4000. . Repairs to find out it was not fixable . Repairs to find out it was not fixable More

by maplecrestmarie

Verified Customer

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Araceli Aguilar, Jeremiah Moore , Mike BMW Service

October 02, 2026

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Jeremiah was easy to work with and made our car shopping experience quick, easy and enjoyable. experience quick, easy and enjoyable. More

by C.A.CHRISTIANSEN

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jeremiah Moore

Oct 14, 2026 -

Lou Bachrodt Auto Mall responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2026

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The process was actually very fast. Everyone we worked with was very kind and laid back. It was quite smooth. Everyone we worked with was very kind and laid back. It was quite smooth. More

by kg

Verified Customer

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jade

Oct 04, 2026 -

Lou Bachrodt Auto Mall responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 14, 2026

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Excellent dealership! !! Very knowledgeable and helpful team!!! They are always there to help with any questions and concerns. They also have a great service center with qu !! Very knowledgeable and helpful team!!! They are always there to help with any questions and concerns. They also have a great service center with quality certified technicians!!!! More

by rtm201086

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Adam Dokken, Sam Ferrille

Sep 17, 2026 -

Lou Bachrodt Auto Mall responded

We are so happy to read such a great review about Lou Bachrodt Chevrolet Buick GMC! We hope you have a great day!

September 08, 2026

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Everyone is always attentive and great! Friendly, professional, courteous and all who help do their best to make me comfortable in explaining what they're doing to my vehicle, how long it w Friendly, professional, courteous and all who help do their best to make me comfortable in explaining what they're doing to my vehicle, how long it will take, and what the cost's may be. I highly recommend their service and sales departments and staff! I will not consider anywhere else to have my vehicle attended to. Good Job! Lou Bachrodt and staff! More

by brianb

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Adam Dokken, Sam Ferrille, Al Luna, Prosper Rubino, Joe K. Luy , Ron Freeman and Steve Hefty

Sep 10, 2026 -

Lou Bachrodt Auto Mall responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lou Bachrodt Chevrolet Buick GMC! Thanks again for the recommendation, and have an amazing day!

July 15, 2026

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You should put Volkswagen in the “Make” list. Alsomy sales person is not listed. Send one of these with information that is relevant to my purchase. I bought a Volkswagen Atlas Cross Sport but th Alsomy sales person is not listed. Send one of these with information that is relevant to my purchase. I bought a Volkswagen Atlas Cross Sport but they wouldn’t let me submit my survey until I selected a car. I “Envisioned” a better survey system. More

by dpjcarey

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Sam Ferrille

Jul 16, 2026 -

Lou Bachrodt Auto Mall responded

We're happy you found our staff to be so supportive during your experience here at Lou Bachrodt Chevrolet Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

June 29, 2026

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We recently purchased a 2026 Buick Envista at Lou Bachrodt Auto Mall. This has been one, (of possibly two?), new car purchases that I can honestly say was a pleasurable experience from beginning to e Bachrodt Auto Mall. This has been one, (of possibly two?), new car purchases that I can honestly say was a pleasurable experience from beginning to end! From the people to the product all top notch. More

by 55maclark

Verified Customer

Sales Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Adam Dokken, Sam Ferrille, Al Luna , James Egan, Barb Madisen, Prosper Rubino

Jun 30, 2026 -

Lou Bachrodt Auto Mall responded

Thank you for the wonderful review! We're honored to hear that your purchase of your 2026 Buick Envista was such a pleasurable experience from beginning to end. Providing a stress-free, enjoyable buying experience is exactly what we strive for, and it's incredibly rewarding to know we exceeded your expectations. We're thrilled that both our team and the vehicle itself made such a positive impression. Thank you for choosing Lou Bachrodt Auto Mall and for placing your trust in us. Congratulations on your new Buick Envista, and we look forward to serving you for many years to come! 🚗😊🎉⭐ Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

June 05, 2026

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Pleasure to do business with your team, friendly and helpful with the buying process. Decent selection of vehicles and transparent pricing. helpful with the buying process. Decent selection of vehicles and transparent pricing. More

by magictom66

Verified Customer

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Recommend Dealer

Yes

Jun 05, 2026 -

Lou Bachrodt Auto Mall responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lou Bachrodt Chevrolet Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!