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Longo Lexus

El Monte, CA

4.9
1,898 Reviews

3530 Peck Rd

El Monte, CA

91731

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1,898 Reviews of Longo Lexus

January 05, 2024

Isaac with Sales is amazing and Jim Palmer with service explains everything very well when it comes to service needed More

by Lovepink0224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Kim
Jan 08, 2024 -

Longo Lexus responded

We're honored to have been selected to handle your auto care needs for both Sls & Svc - Team Longo

January 04, 2024

Professional and quick service. Provide loaner car without any hassle. Easy to make appointment is a plus. More

by Wil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Jan 04, 2024 -

Longo Lexus responded

Happy New Year Wil and thanks for coming to Longo Lexus for your servicing needs.

January 03, 2024

Always the best service at Longo Lexus Francis is always so helpful and makes the time at Longo superb More

by Jen Ohster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Jan 03, 2024 -

Longo Lexus responded

We're so honored @ Longo Lexus to serve you and Happy New Year

January 03, 2024

Not only do these people get you the best possible deal on a car, they also have the best service team I’ve ever worked with. They actually send a flatbed out to pick up your car and drop off a loaner, More

by TP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Jan 03, 2024 -

Longo Lexus responded

Thank you TP for your ongoing loyalty with our dealership (Longo Lexus) and team. We never want you going anywhere else for your auto care needs. Happy New Year

January 02, 2024

The biggest dealership in California. The car is always sticker price no matter what the competition has. More

by Jose Paulo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Jan 02, 2024 -

Longo Lexus responded

We know you have many choices Mr. Paulo and we're honored @ Longo Lexus to have been selected to handle your auto care needs. Happy New Year

January 02, 2024

Very low pressure and a friendly experience. I really linked how things went. All went well More

by glen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hieu Le
Jan 02, 2024 -

Longo Lexus responded

Congratulations and we're honored to serve you @ Longo Lexus

December 31, 2023

The dealership is always great! Wonderful customer service, clean area and comfortable. Only need to mention that the service advisor David Parada seem disengaged towards my questi More

by drkika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Jan 01, 2024 -

Longo Lexus responded

We're certainly sorry to read of this matter and please know your feedback has been shared with our Svc Mgmt team along with the delivery staff. Team Longo

December 31, 2023

Quick, fast, reassuring, and convenient. that’s what i had for expectations and they were met adequately More

by onlytheletterg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Kelly Yang, David Parada, Rene Reynoso , Jennifer Nam, Willy Lam
Jan 01, 2024 -

Longo Lexus responded

Happy New Year from Longo Lexus Svc Dept

December 28, 2023

They're very friendly and professional. Beau is my service advisor., he's great and very helpful. More

by Twanmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Dec 28, 2023 -

Longo Lexus responded

Happy New Year from all of us @ Longo Lexus and we will see you in 2024!

December 27, 2023

The service at Longo Lexus was very fast. The service advisors were very friendly and helpful. The prices were reasonable and the services were very thoroughly explained. Michael was my servi More

by DL019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Dec 27, 2023 -

Longo Lexus responded

We're humbled to serve you @ Longo Lexus and so happy knowing of the caring attentionn provided by Michael and the service team @ Longo. We wish you a Happy New Year and we will see you in 2024

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