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Longo Lexus

El Monte, CA

4.9
1,898 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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1,898 Reviews of Longo Lexus

January 16, 2024

Longo Toyota always provides good services to their clients on time. Their services are excellent and staff are kind. More

by Chungjkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Report | Print
Jan 16, 2024 -

Longo Lexus responded

Thank you for visiting our Longo campus and happy the service team has earned your business today and for the future. Make it a great day

January 14, 2024

I have been coming to this dealer for years. Sergio Orozco is amazing and when it’s time for service I never have a problem. There is always an appointment to fit my needs and I get my car b More

by aprilgusc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
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Jan 15, 2024 -

Longo Lexus responded

What a great way to begin our week @ Longo Lexus with such a kind posting. We're honored to serve you and please hurry back

January 14, 2024

Highly customer service oriented. My service representative James Dahlstein was terrific! Service Department is well organized. More

by Phil G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dahlstein
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Jan 15, 2024 -

Longo Lexus responded

It's an honor to serve you @ Longo Lexus

January 14, 2024

Always have great and friendly service with the service dept at Longo Lexus. Especially with Kelly and Edgar. They are always very prompt with returning email correspondence and return calls. More

by SA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang, Edgar Anzaldo
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Jan 15, 2024 -

Longo Lexus responded

You've certainly have named a few of our amazing team members (Kelly & Edgar) and boy do they ever go that extra mile for our guests. Thank you "SA" for acknowledging their efforts and we're humbled to serve you. Hurry back - Team Longo Lexus

January 13, 2024

Excellent customer service. Very professional and thorough. Been coming here for years. Very pleasing lounge More

by g3andar
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
Jan 15, 2024 -

Longo Lexus responded

Thank you for coming to Longo Lexus for your servicing needs and so happy knowing of the caring attention provided by Kelly. Make it a great day

January 12, 2024

Car cleaning was not that thorough there was still a lot of dirt on the exterior and vacuuming on the interior left debris. More

by tracytran87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris from parts was very helpful! , Victor Reyes, David Truong, Francis Saldana
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Jan 12, 2024 -

Longo Lexus responded

Thank you for sharing online our shortcomings about the vehicle delivery portion of your experience. We've sent an email over to your sales consultant to review and respond. Team Longo

January 11, 2024

I had a very nice experience. Staff is very professional and friendly. They explained everything very well. They didn’t charge me more than the retail price. More

by amritpalhundal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Kim
Report | Print
Jan 11, 2024 -

Longo Lexus responded

Thank you for visiting Longo Lexus for your auto care needs and welcome to the Longo family - Enjoy your new Lexus

January 09, 2024

Jackson Le was responsive and very professional. Our first time purchasing a Lexus and Jackson was the best dealer we have ever encountered. More

by anthony mcginty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Le
Report | Print
Jan 09, 2024 -

Longo Lexus responded

We're so happy @ Longo Lexus Mr. Mcginty, that you stopped by our dealership. We wanted to welcome you to the Longo family and please call us if you need us, we're always here to listen. Enjoy what you drive and congratulations.

January 09, 2024

Friendly staff, great follow up with John. Paying and pickup went smoothly. Loved the electric loaner car More

by geprado18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Jan 09, 2024 -

Longo Lexus responded

Thank you for stopping by Longo Lexus for service and delighted to read of the caring attention provided by John and the service team. Make it a great day and we will see you soon.

January 09, 2024

Man Wong always provides exceptional service. He goes above and beyond to help his customers. More

by tuan.truong03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Jan 09, 2024 -

Longo Lexus responded

Thank you for your trust and kindness - Team Longo Lexus

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