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Longo Lexus

El Monte, CA

4.9
1,898 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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1,898 Reviews of Longo Lexus

January 19, 2024

Always a great experience at Longo Lexus. I drove in without an appointment and needed a loaner. Wasn’t an issue, thank you Kelly! More

by Gledesma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
Jan 19, 2024 -

Longo Lexus responded

We're honored to serve you @ Longo Lexus and please hurry back

January 19, 2024

Big Thank You To Frank Lorusso For Getting Me In and Out In A Timely Matter! More

by JDMGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Report | Print
Jan 19, 2024 -

Longo Lexus responded

Thanks for the shout out on DealerRater and delighted knowing Frank and the service team @ Longo Lexus took wonderful care of you and in a timely mannter. Have a great weekend

January 18, 2024

I believe every costumer is cared for well. All of the crew are friendly and very approachable. More

by Madonna4753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
Jan 18, 2024 -

Longo Lexus responded

Thank you for your kindness and trust you have in our company (Longo Lexus) and team (Beau). We're humbled to serve you!

January 18, 2024

My service advisor was amazing when I took my car for an oil change. He was knowledgeable and super nice. More

by blancaehodge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Jan 18, 2024 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your servicing needs

January 17, 2024

I can speak for the service department. Been bringing my lexus since 2012. My service guy Mr. Wong has always taken care of my vehicle and always leave satisfied. More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Jan 17, 2024 -

Longo Lexus responded

We never want you going anywhere but Longo Lexus for your auto care needs and so happy Man Wong and the service team exceed your expectations with each and every visit.

January 17, 2024

I’ve been having a customer for the past 11 years! ! Legendary service.. thank you 😊 More

by Nance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Report | Print
Jan 17, 2024 -

Longo Lexus responded

Here's to another 11 ++++ years with Longo Lexus and we're humbled to serve you Shawnee

January 16, 2024

Very honest service advisers when maintenance requires . The service charge is reasonable with special discounts More

by Edmund.Soriano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Frank Lorusso
Report | Print
Jan 16, 2024 -

Longo Lexus responded

Thank you Mr. Soriano for being the most important part of our business and please hurry back - Team Longo Lexus

January 16, 2024

Great experience. A very accommodating staff, Easy in and out, process with readily available loaner car.. More

by cynthialavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
Jan 16, 2024 -

Longo Lexus responded

Thank you for visiting Longo Lexus for your servicing needs

January 16, 2024

Excellent and friendly at Sales and Finance Department. Staff is very professional. They explained clearly all new features of the new car. Thank you. More

by Dat Dao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Truong
Report | Print
Jan 16, 2024 -

Longo Lexus responded

Welcome to Longo Lexus and so happy knowing David and the sales team took amazing care of you during your visit. Enjoy what you drive - Team Longo

January 16, 2024

Job well done, site are clean, easy to make appointment and friendly staff. I would schedule again in the future. More

by longdaniel1524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Report | Print
Jan 16, 2024 -

Longo Lexus responded

Thank you for coming to Longo Lexus for your auto care needs. Hurry back!

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