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Longo Lexus

El Monte, CA

4.9
1,898 Reviews

3530 Peck Rd

El Monte, CA

91731

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1,898 Reviews of Longo Lexus

January 26, 2024

Service rep was excellent. The person that helped me fix the car and the phone with excellent. More

by Ceil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Jan 26, 2024 -

Longo Lexus responded

We're honored to serve you @ Longo Lexus and please have an amazing weekend

January 25, 2024

Jim Palmer was excellent! He provided me great customer service and also great communication! 5 stars for Jim! More

by rheakamzik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Jan 25, 2024 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your auto care needs. Thank you for all the trust you have in our team (Jim P) and hurry back

January 24, 2024

I switched from another Lexus dealership to Longo Lexus because I wanted better care taken of my wife's vehicle—I could not be happier. Longo knows vehicles and customer service. My Service Consultant is B More

by ALE360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Jan 24, 2024 -

Longo Lexus responded

Thank you ALE360 for believing in our service @ Longo Lexus and happy knowing Beau takes amazing care of you and your auto care needs. Make it a great day and hurry back

January 22, 2024

ÄŒlean very nice staff, fleet manager helpful. Good service. I will recommend to friends and family More

by Rodico R
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Jan 22, 2024 -

Longo Lexus responded

From all of us @ Longo Lexus - Congratulations on your purchase and thank you for your kind posting

January 22, 2024

I have been going to this dealership for several years for all my car needs and they have always being very professional and the service is excellent More

by Corylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Jan 22, 2024 -

Longo Lexus responded

THANK YOU * for your review. Call us if you need anything we're always here to take care of you and your auto needs - Team Longo

January 21, 2024

Good service timeframe was pretty good I recommend this dealer to everybody who want to make it service to their cars More

by zamudiojoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Jan 22, 2024 -

Longo Lexus responded

Thank you for the shout out on DealerRater and we're honored to serve you - Team Longo

January 20, 2024

Great dealer to use. I go out of my way to get to Longo Lexus. I have a local dealer but choose to use LL. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Jan 22, 2024 -

Longo Lexus responded

We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo Lexus.

January 20, 2024

Great place to wait for your car. I would come every time to get my car service here. More

by billH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Jan 22, 2024 -

Longo Lexus responded

Thank you for sharing this moment with Longo Lexus & Dealerrater. Make it a great day and hurry back - Team Longo

January 19, 2024

Ray is very patient to provide the detail and knowledgeable to answer questions. Same feedback from the finance team More

by Yuchu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Huang
Jan 19, 2024 -

Longo Lexus responded

Congratulations Yuchu, on your recent purchase from Longo Lexus and delighted knowing of the caring attention Ray and the team provided during your visit. Enjoy!

January 19, 2024

Excellent customer service, vehicle was ready on time. Been using them for many many years. More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Jan 19, 2024 -

Longo Lexus responded

Thank you for visiting Longo Lexus for your servicing needs and please have a wonderful weekend

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