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Longo Lexus

El Monte, CA

4.9
1,898 Reviews

3530 Peck Rd

El Monte, CA

91731

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1,898 Reviews of Longo Lexus

February 04, 2024

Huge selection of new and used cars! Very helpful staff and sales people. I would return here for sure. More

by jenjarzombek
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Minarto
Feb 05, 2024 -

Longo Lexus responded

Thank you for your kind review. From all of us at Longo Congratulations on your recent visit and purchase. Team Longo

February 04, 2024

Very professional and courteous. Took care of my vehicle in a very efficient and timely manner. They did a great job at removing the scratch on my tire wheel, it looks as if nothing More

by riveracarina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Feb 05, 2024 -

Longo Lexus responded

Thank you for sharing your viewpoint on DealerRater and we're so honored to serve you - Team Longo

February 04, 2024

Very easy and straightforward buying experience. It was great to work with Victor Reyes and Anthony Chan. Will definitely refer my friends and family to this dealership. More

by Dennis M
Recommend Dealer
Yes
Employees Worked With
Anthony Chan, Victor Reyes
Feb 05, 2024 -

Longo Lexus responded

THANK YOU so much for this wonderful posting on DealerRater. From all of us @ Longo Lexus, we're honored to serve you.

February 01, 2024

The service is always spot on. Frank Lorusso is friendly, helpful, accommodating. Keeps me up to date with the service that is going to be or has been performed. More

by isagirl8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Feb 01, 2024 -

Longo Lexus responded

Thank you for sharing your service visit on DealerRater and happy knowing Frank and the service team @ Longo Lexus took wonderful care of you during your visit.

February 01, 2024

I recently had an outstanding experience with Longo Lexus, earning them a well-deserved 5-star rating. The service was impeccable, and what impressed me most was how seamlessly they accommodated my sch More

by Mr. Uk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Feb 01, 2024 -

Longo Lexus responded

What an amazing way to start our day @ Longo Lexus Svc Dept. Thank you Mr. UK for entrusting us with your servicing needs. Have a wonderful day, stay safe, it's wet in Cali and hurry back

February 01, 2024

Great Customer service and attention to detail. Thankful for a wonderful and Professional Service Representative, David Parada. More

by Mar Ayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Feb 01, 2024 -

Longo Lexus responded

Thank you Mar for sharing your voice online and so happy David Parada took wonderful care of you.

January 31, 2024

Very satisfied with the service provided. Dave was very polite and easy to discuss concerns about my vehicle. I would recommend service to friends. More

by Imnoprincess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t catch Dave’s last name I hope I chose the right person. , David Parada
Feb 01, 2024 -

Longo Lexus responded

We know @ Longo Lexus you have many choices where to get your vehicle serviced and we're humbled to have been selected to handle your auto care needs.

January 31, 2024

Take care of business seriously, friendly and professional. The purchase went well and really quick handling. More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Phu, Peter Kong
Jan 31, 2024 -

Longo Lexus responded

From all of us @ Longo Lexus - Congratulations and please enjoy what you drive

January 30, 2024

The service is been excellent, for the past three years since I purchased my vehicle,, I’ll definitely give all the credit to my agent “Edgar Anzaldo” for always making sure everything is perfect .I know m More

by Mrs.Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Jan 30, 2024 -

Longo Lexus responded

Thank you Mrs Kathy for all the trust you have in our dealership(s) and team (Edgar), it really does mean a lot to us @ Longo Lexus & Toyota

January 29, 2024

The service was OK but when I got my car back that so-called washing, and that coming of the car was poor, the windows inside were dirty, the dash had dust all over it the carpets were not clean well More

by czarinc69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N.M., Rodolfo Ayala Jr.
Jan 29, 2024 -

Longo Lexus responded

Thank you for sharing your viewpoint not only on DR, but also Google about the cleanliness of your vehicle after service. As you know we take photos of all the vehicles inside | out when they arrive on our service drive. Unfortunately, the condition of the interior, of your vehicle would have required additional cleaning. Your consultant Rudy will be in contact with you to share the photos and discuss this matter in detail. Your feedback has been shared with our Svc Mgmt team.

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