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Longo Lexus

El Monte, CA

4.9
1,894 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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1,894 Reviews of Longo Lexus

July 01, 2024

The best place for honesty , fair pricing, spotlessly clean facility and always a warm welcome from everyone. More

by MGH
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Report | Print
Jul 01, 2024 -

Longo Lexus responded

We're happy to read your visit to our service center met your expectations and thank you for sharing your voice online. Team Longo Lexus

June 30, 2024

Good services and it’s easy to make appointments . Great dealer an facility, I would recommend with my friend More

by Nghi-thao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Tan
Report | Print
Jul 01, 2024 -

Longo Lexus responded

Thank you for for your rating and review - Longo Lexus Svc Dept.

June 30, 2024

Best dealership ever! Top notch service! Beau Ly NEVER FAILS me! He is the best!!! More

by Reeze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
Jul 01, 2024 -

Longo Lexus responded

Thank you for sharing your recent service visit online and happy Beau @ Longo Lexus took wonderful care of you

June 30, 2024

I've been going to Longo Lexus for about 4 years now and they always give me excellent service. More

by Bellardsean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
Jul 01, 2024 -

Longo Lexus responded

Thank you for the many years of loyalty with our service center @ Longo Lexus and please make sure you call us if you need us

June 27, 2024

Nice service, explain well, very nice waiting Area , could you add some more snacks if possible More

by Mommachow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dixon Pai, Vivian Tan
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Jun 27, 2024 -

Longo Lexus responded

Thank you for sharing your viewpoint - Team Longo

June 27, 2024

My Longo Lexus maintenance was excellent. Willy, the service advisor, was helpful, arranged Uber, and explained everything thoroughly. Service department is fantastic! Thank you guys.. More

by Michele Barragan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Lam
Report | Print
Jun 27, 2024 -

Longo Lexus responded

Thank you for the smile your posting has brought us @ Longo Lexus Svc Dept and we're humbled to have earned your business

June 25, 2024

John has great customer service skills. He takes the time to listen to me and I’ve been fortunate to have worked with him on a couple of occasions. More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Jun 25, 2024 -

Longo Lexus responded

Thank you Monica for being the most important part of our business @ Longo Lexus - Hurry back

June 25, 2024

Dealership is clean and their check in and out is very efficient. I love the fact that they have a couple of desktop for their customer use. Will come back again for my future maintenance schedule. More

by JF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dahlstein
Report | Print
Jun 25, 2024 -

Longo Lexus responded

We're glad to read your visit was comfortable @ Longo Lexus JF... Hurry back

June 22, 2024

Excellent customer service! Staff are very friendly. Very satisfied of the work they do on my car. More

by kupz79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Jun 24, 2024 -

Longo Lexus responded

Thank you for visiting Longo Lexus Service Center and happy knowing Francis and the team took wonderful care of you and your investment (car)

June 22, 2024

Once my car was in for service it was a smooth process, and I was able to monitor the status. Jim also made sure to connect with me once my car was ready. More

by arcountry12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Jun 24, 2024 -

Longo Lexus responded

Thank you for this amazing posting on DealerRater and Longo Lexus is humbled to serve you

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