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Longo Lexus

El Monte, CA

4.9
1,955 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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1,955 Reviews of Longo Lexus

August 31, 2024

The dealership kept my appointment time , and no delay in service The waiting area is clean with plenty of room for customers. We have 5 visits to the place and will come back in the future. Man Wong , ou More

by abertset57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Sep 03, 2024 -

Longo Lexus responded

Thank you for your positive feedback! We’re delighted to hear that your appointment was kept on time and that there were no delays in service. It’s great to know that you found our waiting area clean and spacious. We also appreciate your kind words about Man Wong. It’s wonderful to hear that he provided courteous and professional service during your visit. Team Longo Lexus

August 29, 2024

Just want to say thank you for helping us fixed our issue with our new SUV . More

by janehernane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Reyes, Jim Palmer
Report | Print
Aug 29, 2024 -

Longo Lexus responded

We're humbled to serve you @ Longo Lexus

August 27, 2024

Longo Lexus is always at the top of their game! Great customer service satisfaction. They care about their customers. More

by PoloMelinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Report | Print
Aug 27, 2024 -

Longo Lexus responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Longo Lexus. Providing top-notch customer service is our priority, and it's wonderful to know that our efforts are making a positive impact. Hurry back

August 27, 2024

My sales rep Rene Reynoso is always helpful and thorough in addressing my concerns & vehicle repairs. Staff members are also courteous & professional. More

by estelamvargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Report | Print
Aug 27, 2024 -

Longo Lexus responded

We never want you going anywhere else, but Longo Lexus for your auto care needs. Have a safe upcoming holiday and hurry back

August 25, 2024

Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome More

by Awesomeness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Report | Print
Aug 27, 2024 -

Longo Lexus responded

Thank you for your review - Longo Lexus

August 25, 2024

I give Longo Lexus a score of 100 it's a great dealership that cares More

by Jocee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Aug 27, 2024 -

Longo Lexus responded

Thank you for your wonderful review - Longo Lexus

August 25, 2024

I have been with Longo Toyota in El Monte for over 9 years and it has been the best choice I have made! More

by acrazy1nurz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana, Gerardo Ayala
Report | Print
Aug 27, 2024 -

Longo Lexus responded

We’re pleased to have you as our guest at Longo Lexus and look forward to assisting you with any future needs. Your satisfaction is our priority!

August 23, 2024

Once again, thanks to Man Wong, my service experience was second to none! Thank you Man! More

by luissilva928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Aug 23, 2024 -

Longo Lexus responded

Thank you for sharing your experience! Your satisfaction is our goal, and Man | Longo Lexus look forward to making your next experience just as wonderful.

August 22, 2024

Service done on time. Tech found an issue with the car. Service Advisor let me know and arrange my loaner car. Visit was a breeze. Willy Lam, Service Advisor was very More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Lam
Report | Print
Aug 22, 2024 -

Longo Lexus responded

Thank you for taking the time to share your experience with us at Lexus Longo. We’re thrilled to hear that your service visit went smoothly and that our team addressed your vehicle’s issue efficiently. We’re especially pleased that Willy Lam, our Service Advisor, was able to make your visit a breeze with his professionalism and approachability. We strive to provide excellent service and are glad that Willy’s efforts contributed to your positive experience.

August 21, 2024

Everyone and everything was excellent. George and Ray were great to work with. and we were treated extremely well. More

by rgcip4452Cip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Alvarez, Ray Huang
Report | Print
Aug 21, 2024 -

Longo Lexus responded

Thank you for visiting our dealership! We’re thrilled to hear that your experience was excellent. It was a pleasure to have George and Ray assist you, and we’re glad they made your visit enjoyable. Your kind words about our team and the service you received are greatly appreciated. Longo Lexus

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