Longo Lexus
El Monte, CA
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1,894 Reviews of Longo Lexus
The foreman was patient and helpful to try and find the intermittent snapping noise in my front suspension, even though we couldn’t replicate it he said they would attempt to look for witness marks. I will intermittent snapping noise in my front suspension, even though we couldn’t replicate it he said they would attempt to look for witness marks. I will have to pay closer attention to what I was doing when it happens again. More
Great flow of service from easy appointment making, reminder for appointment, checking in being assisted in timely manner! Any interactions will staff are friendly and helpful. Call/text when ready fo reminder for appointment, checking in being assisted in timely manner! Any interactions will staff are friendly and helpful. Call/text when ready for pick up was smooth and easy. Also assisted quickly. Very happy with service! More
My sales experience with Gabriel was great. He was very informative about the Models we looked at and listened to what our needs were to make sure we were happy with the right vehicle. I would He was very informative about the Models we looked at and listened to what our needs were to make sure we were happy with the right vehicle. I would definitely refer him to friends or family. Gabriel made a usual, not so fun experience painless. Thank you for the Longo team for getting us in and out and respecting our time!! More
My wife and I had an amazing experience at the Longo Lexus Dealer. All of the representatives were attentive and professional. Chris (sales rep) showed us the different options to purchase. He provided Lexus Dealer. All of the representatives were attentive and professional. Chris (sales rep) showed us the different options to purchase. He provided us with the correct estimates, he made us feel comfortable. Rony (financial rep) explained the terms and conditions clearly. We are very happy with our purchase, we definitely will refer friends and family to this dealer and to Chris. More
Michael Chico was great! He provided excellent customer service, took the time to explain everything, was friendly, and highly professional. He provided excellent customer service, took the time to explain everything, was friendly, and highly professional. More
Victor was amazing, he made the process seamless. I was able to return to florida and he got the exact car my dad wanted and helped us do a remote closing! Amazing experience! This is the third car I was able to return to florida and he got the exact car my dad wanted and helped us do a remote closing! Amazing experience! This is the third car my parents have bought from Longo Lexus. Thanks More
Always great service! Very comfortable going to Long Lexus! Kelly Yang is always helpful! And car loaner staff great services. Very comfortable going to Long Lexus! Kelly Yang is always helpful! And car loaner staff great services. More
My SC Vivian was able to handle my situation with my vehicle very well all with the help from James the manager. They are an amazing group of people that took care of my vehicle for the services it need vehicle very well all with the help from James the manager. They are an amazing group of people that took care of my vehicle for the services it needed! Thank you very much for all your help and support in this matter. More