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Longo Lexus

El Monte, CA

4.9
1,893 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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1,893 Reviews of Longo Lexus

July 09, 2024

The services provider is very bad and not helpful, Longo services are total dropped down compare with the previous ! More

by yuen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willy Lam
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Jul 09, 2024 -

Longo Lexus responded

Our guests’ experiences are very important to us and because of the anonymity of DealerRater, we don't have any way to contact you or research your visit thoroughly. We welcome the opportunity to discuss this matter further with you and at your earliest convenience. Please feel free to contact our Guest Relations Dept. and ask for Kary Loefler, she's always here to listen. D: 626.580.6057 | E: kary.loefler@longotoyota.com. We look forward to hearing back from you

July 08, 2024

I called Longo Lexus before walking in and basically made an appointment. I Explained what I was looking for they took me to the showroom, showing me what they have available. Took a car out for a test drive More

by Roger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rony Parada
Report | Print
Jul 09, 2024 -

Longo Lexus responded

Thank you for visiting our dealership and delighted your interaction with our sales team met your expectations. We're humbled to serve you and please enjoy what you drive - Team Longo Lexus

July 07, 2024

David Truong has been our sales person last 8 years and always provided m excellent Service to my wife and I More

by leoyamaminami
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Truong
Report | Print
Jul 08, 2024 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your auto care needs. Here's to another 8+++ years with us!

July 07, 2024

Great customer service and appreciate the convenience of accessing a loaner car while car got serviced. More

by gracehidalgobeltran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Report | Print
Jul 08, 2024 -

Longo Lexus responded

Thank you for your kind posting on DealerRater and happy knowing David and the service team @ Longo Lexus took wonderful care of you. Hurry back

July 06, 2024

Jalynn’s went out of her way to take care of my problem and to deal with the AAA flatbed driver. More

by Rmallory
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Report | Print
Jul 08, 2024 -

Longo Lexus responded

Thank you for sharing your recent visit to Longo Lexus service department online and we're always happy to help!

July 03, 2024

Longo Lexus is very convenient & they are very attentive. Second time using the dealer and it is by far better than a he last 2 Lexus dealers I’ve taken my car to. More

by Gino562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Report | Print
Jul 03, 2024 -

Longo Lexus responded

Thank you for coming to Longo Lexus service center and delighted knowing David and the service team took amazing care of you. Have a Happy 4th of July and hurry back

July 03, 2024

Very systematic and derive was well performed. I am very happy their service. I will go back for next service More

by Oshima1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Jul 03, 2024 -

Longo Lexus responded

Thank you for your rating, review and entrusting Longo Lexus | Man Wong with your auto care needs

July 02, 2024

Dealership salesman provided great service for sale of vehicle. Marc was sincere and efficient through the whole process More

by Muchdream82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Fata
Report | Print
Jul 02, 2024 -

Longo Lexus responded

From all of us @ Longo Lexus - congratulations on your recent purchase and please enjoy what you drive

July 02, 2024

Great customer service Sergio Orozco sales rep outstanding so happy with my new vehicle explained everything I needed to know More

by Sdorozco69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
Report | Print
Jul 02, 2024 -

Longo Lexus responded

We're delighted to read of the caring attention provided by Sergio and the rest of the team @ Longo Lexus. Have a wonderful 4th of July and welcome to the Longo family

July 01, 2024

The best place for honesty , fair pricing, spotlessly clean facility and always a warm welcome from everyone. More

by MGH
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Report | Print
Jul 01, 2024 -

Longo Lexus responded

We're happy to read your visit to our service center met your expectations and thank you for sharing your voice online. Team Longo Lexus

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